# Sinch: DI SMS 365 | Enterprise Messaging | CMP Portal Inaccessible | TT#MNOC-48038

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-05-25 07:32 UTC · Resolved: 2023-05-25 23:51 UTC · Duration: 16 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/xxg4zjr6bnt4](https://status.sinch.com/incidents/xxg4zjr6bnt4)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2023-05-25 23:51 UTC: Dear Customers, We confirm that the Customer Management Portal is accessible now and customers can now login to the portal. The issue has been resolved. Incident Start Date & Time (GMT) : 25th May 2023, 06:45 Hrs. GMT Incident Start Date & Time (GMT) : 25th May 2023, 23:25 Hrs. GMT If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/sinch/incidents/xxg4zjr6bnt4 · Markdown: https://rewindex.com/company/sinch/incidents/xxg4zjr6bnt4.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/xxg4zjr6bnt4 · Generated 2026-10-19T21:10:19.540Z