# Sinch: Verification product - Observed degradation

> Sinch status incident “Verification product - Observed degradation” on 2020-07-01: impact minor (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/wcnplnszjty9
Last updated: 2020-07-01T22:18:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-07-01 19:47 UTC · Resolved: 2020-07-01 22:18 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/wcnplnszjty9](https://status.sinch.com/incidents/wcnplnszjty9)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2020-07-01 22:18 UTC: Dear Client, We are writing to inform you that our development team has successfully been able to restore the service on EU Central at the time mentioned below. Start time: 2020-07-01 18:55 UTC End TIme: 2020-07-01 21:45 UTC Impact: Clients terminating Verification SMS via EU Central may have observed degraded performance. We sincerely apologize for the inconvenience this may have caused you and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2020-07-01 19:47 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/wcnplnszjty9
- Citation: Sinch, “Verification product - Observed degradation” (2020-07-01 19:47 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/wcnplnszjty9 (CC BY 4.0).
- Markdown link: `[Sinch: Verification product - Observed degradation (2020-07-01)](https://rewindex.com/company/sinch/incidents/wcnplnszjty9)`


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Canonical: https://rewindex.com/company/sinch/incidents/wcnplnszjty9 · Markdown: https://rewindex.com/company/sinch/incidents/wcnplnszjty9.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/wcnplnszjty9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:27:32.623Z