# Sinch: Sinch Incident - Degradation to V-SMS services

> Sinch status incident “Sinch Incident - Degradation to V-SMS services” on 2021-05-12: impact minor (vendor’s label), 4.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/tx59lq4p3y8d
Last updated: 2021-05-12T15:51:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-05-12 11:51 UTC · Resolved: 2021-05-12 15:51 UTC · Duration: 4.0 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/tx59lq4p3y8d](https://status.sinch.com/incidents/tx59lq4p3y8d)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2021-05-12 15:51 UTC: Dear Client, We are writing to inform you that the issue on our V-SMS platform is completely resolved. We experienced internal connectivity issues during the timestamps: Incident start time: 2021-05-12 11:15 UTC Incident end time: 2021-05-12 15:30 UTC We appreciate your patience and apologize for the inconvenience caused. Please contact support@sinch.com should you require further information or assistance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2021-05-12 11:51 UTC, resolved after 4.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/tx59lq4p3y8d
- Citation: Sinch, “Sinch Incident - Degradation to V-SMS services” (2021-05-12 11:51 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/tx59lq4p3y8d (CC BY 4.0).
- Markdown link: `[Sinch: Sinch Incident - Degradation to V-SMS services (2021-05-12)](https://rewindex.com/company/sinch/incidents/tx59lq4p3y8d)`


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Canonical: https://rewindex.com/company/sinch/incidents/tx59lq4p3y8d · Markdown: https://rewindex.com/company/sinch/incidents/tx59lq4p3y8d.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/tx59lq4p3y8d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:02:35.807Z