# Sinch: Site US7 & BR2 - Degradation

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-01-25 08:16 UTC · Resolved: 2023-01-25 12:20 UTC · Duration: 4.1 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/sjjfc4rxv4y2](https://status.sinch.com/incidents/sjjfc4rxv4y2)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Part of an outage event

- [Azure outage, Jan 25, 2023: 14 vendors, 14 incidents](https://rewindex.com/events/2023-01-25-azure)
- This incident started in the same window without naming Azure (timing only, not evidence of a link). (timing only, posted +1 h 16 min vs the first vendor naming Azure)
- Evidence: “…& BR2 - Degradation No additional impact has been observed since our previous update. The Azure team has closed the incident, and we will proceed to resolve this incident. Incident start time: 2023-01…”

```mermaid
flowchart LR
  root["Azure<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>1 vendor, 1 blamed Azure<br/>MongoDB Atlas"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>3 vendors, 2 blamed Azure<br/>Grafana Cloud, Retool, InfluxData (InfluxDB Cloud)"]:::blames
  root --> h4
  me["Sinch (this incident)<br/>posted +1 h 16 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2023-01-25 12:20 UTC: No additional impact has been observed since our previous update. The Azure team has closed the incident, and we will proceed to resolve this incident. Incident start time: 2023-01-25 07:05 UTC Incident end time: 2023-01-25 08:30 UTC

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/sinch/incidents/sjjfc4rxv4y2 · Markdown: https://rewindex.com/company/sinch/incidents/sjjfc4rxv4y2.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/sjjfc4rxv4y2 · Generated 2026-10-20T00:50:20.435Z