# Sinch: Service Outage - Chatlayer Voice Engine - US, EMEA

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-07-29 12:56 UTC · Resolved: 2026-07-29 14:12 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/sj91jwv1583r](https://status.sinch.com/incidents/sj91jwv1583r)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2026-07-29 14:12 UTC: The implemented fix has been deemed a success, This incident is now resolved. Incident Start Time: 2026-07-29 11:14 UTC Incident Restored Time: 2026-07-29 13:35 UTC Incident End Time: 2026-07-29 13:35 UTC

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/sinch/incidents/sj91jwv1583r · Markdown: https://rewindex.com/company/sinch/incidents/sj91jwv1583r.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/sj91jwv1583r · Generated 2026-10-19T21:10:37.761Z