# Sinch: US and CA sites degradation

> Sinch status incident “US and CA sites degradation” on 2023-08-31: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/sh0wn9zm1fr7
Last updated: 2023-08-31T19:31:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-08-31 18:13 UTC · Resolved: 2023-08-31 19:31 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/sh0wn9zm1fr7](https://status.sinch.com/incidents/sh0wn9zm1fr7)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2023-08-31 19:31 UTC: We have observed a temporary external networking issue with a VPN which caused service disruptions. This has been escalated to our service provider and presently the disruption appears to have been resolved. Start Time: 2023-08-31 17:15 UTC End Time: 2023-08-31 18:04 UTC We appreciate your patience and apologize for any inconvenience experienced during this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2023-08-31 18:13 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/sh0wn9zm1fr7
- Citation: Sinch, “US and CA sites degradation” (2023-08-31 18:13 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/sh0wn9zm1fr7 (CC BY 4.0).
- Markdown link: `[Sinch: US and CA sites degradation (2023-08-31)](https://rewindex.com/company/sinch/incidents/sh0wn9zm1fr7)`


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Canonical: https://rewindex.com/company/sinch/incidents/sh0wn9zm1fr7 · Markdown: https://rewindex.com/company/sinch/incidents/sh0wn9zm1fr7.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/sh0wn9zm1fr7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:06:21.247Z