# Sinch: DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR messages | TT#MNOC-53409

> Sinch status incident “DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR messages | TT#MNOC-53409” on 2024-05-16: impact minor (vendor’s label), 5.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/s4m5pxxrn1cb
Last updated: 2024-05-17T00:34:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-16 19:13 UTC · Resolved: 2024-05-17 00:34 UTC · Duration: 5.3 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/s4m5pxxrn1cb](https://status.sinch.com/incidents/s4m5pxxrn1cb)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2024-05-17 00:34 UTC: Dear Clients, The queues observed due to the high traffic are cleared. The messages are getting delivered without delay and the incident has been resolved. Incident Start Date & Time (GMT) : 16 May 2024 19:00 Hrs. Incident End Date & Time (GMT) : 16 May 2024 20:50 Hrs. If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2024-05-16 19:13 UTC, resolved after 5.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/s4m5pxxrn1cb
- Citation: Sinch, “DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR messages | TT#MNOC-53409” (2024-05-16 19:13 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/s4m5pxxrn1cb (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR messages | TT#MNOC-53409 (2024-05-16)](https://rewindex.com/company/sinch/incidents/s4m5pxxrn1cb)`


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Canonical: https://rewindex.com/company/sinch/incidents/s4m5pxxrn1cb · Markdown: https://rewindex.com/company/sinch/incidents/s4m5pxxrn1cb.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/s4m5pxxrn1cb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:10:30.409Z