# Sinch: Sinch Incident - Degradation for Voice Service towards Brazil

> Sinch status incident “Sinch Incident - Degradation for Voice Service towards Brazil” on 2020-10-10: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/rnndkzbm5pdt
Last updated: 2020-10-10T19:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-10-10 19:00 UTC · Resolved: 2020-10-10 19:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/rnndkzbm5pdt](https://status.sinch.com/incidents/rnndkzbm5pdt)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2020-10-10 19:00 UTC: Dear Customer, We are retroactively investigating a performance degradation in all of our voice service towards Brazil. Start time: 21:20 UTC End time: 22:00 UTC We are investigating this issue with the provider and we will keep you updated. Our sincere apologies for any disruption to your business. Please contact support@sinch.com should you require any assistance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Sinch, started 2020-10-10 19:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/rnndkzbm5pdt
- Citation: Sinch, “Sinch Incident - Degradation for Voice Service towards Brazil” (2020-10-10 19:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/rnndkzbm5pdt (CC BY 4.0).
- Markdown link: `[Sinch: Sinch Incident - Degradation for Voice Service towards Brazil (2020-10-10)](https://rewindex.com/company/sinch/incidents/rnndkzbm5pdt)`


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Canonical: https://rewindex.com/company/sinch/incidents/rnndkzbm5pdt · Markdown: https://rewindex.com/company/sinch/incidents/rnndkzbm5pdt.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/rnndkzbm5pdt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:11:22.127Z