# Sinch: Sinch Degradation - Missing report logs from customer portal

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-08-10 15:17 UTC · Resolved: 2020-08-31 11:10 UTC · Duration: 21 d
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/r4lvt6gy6l7m](https://status.sinch.com/incidents/r4lvt6gy6l7m)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2020-08-31 11:10 UTC: This incident has now been resolved. Incident Start Time: 2020-07-27 Incident End Time: 2020-08-31 Please contact support@sinch.com should you require further information or assistance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/sinch/incidents/r4lvt6gy6l7m · Markdown: https://rewindex.com/company/sinch/incidents/r4lvt6gy6l7m.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/r4lvt6gy6l7m · Generated 2026-10-19T21:10:45.145Z