# Sinch: Sinch Contact Pro Quarterly Maintenance - EU

> Sinch maintenance “Sinch Contact Pro Quarterly Maintenance - EU” on 2026-10-06: impact maintenance (vendor’s label), 13 d, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/r1jjwqdgg1gf
Last updated: 2026-10-18T22:00:08Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed
- Started: 2026-10-06 09:12 UTC · Resolved: 2026-10-18 22:00 UTC · Duration: 13 d
- Updates: 3 · Affected components: Contact Pro - EU - Europe
- [Vendor status page: https://status.sinch.com/incidents/r1jjwqdgg1gf](https://status.sinch.com/incidents/r1jjwqdgg1gf)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **scheduled** 2026-10-06 09:12 UTC: Dear Customer, We will be performing Contact Pro version upgrade as follows. Start time: 2026-10-17 (Saturday) 4 PM UTC End time: 2026-10-18 (Sunday) 10 PM UTC Version upgrade will require max. 30 minutes downtime to all channels and user interfaces. This will take place at some point during the maintenace window. What´s new documentation regarding the upcoming 26Q4 release can be accessed from: https://docs.cc.sinch.com/cloud/whats-new/en/index.html For more details or questions related to the maintenance you can contact us via a support ticket: https://sinchenterprise.atlassian.net/servicedesk/customer/portal/1181 Best Regards, Sinch Contact Pro team
- **in progress** 2026-10-17 16:01 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-18 22:00 UTC: The scheduled maintenance has been completed.

## Cite this

Maintenance posted by Sinch, started 2026-10-06 09:12 UTC, resolved after 13 d, 3 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/r1jjwqdgg1gf
- Citation: Sinch, “Sinch Contact Pro Quarterly Maintenance - EU” (2026-10-06 09:12 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/r1jjwqdgg1gf (CC BY 4.0).
- Markdown link: `[Sinch: Sinch Contact Pro Quarterly Maintenance - EU (2026-10-06)](https://rewindex.com/company/sinch/incidents/r1jjwqdgg1gf)`


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Canonical: https://rewindex.com/company/sinch/incidents/r1jjwqdgg1gf · Markdown: https://rewindex.com/company/sinch/incidents/r1jjwqdgg1gf.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/r1jjwqdgg1gf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:34:08.367Z