# Sinch: DI SMS 365(iSMS), DI SMS 365 (SMSx) | Operator Services & Enterprise Messaging | Potential delay in delivery of MO, MT and DLR | TT# MNOC-48217

> Sinch status incident “DI SMS 365(iSMS), DI SMS 365 (SMSx) | Operator Services & Enterprise Messaging | Potential delay in delivery of MO, MT and DLR | TT# MNOC-48217” on 2023-05-31: impact minor (vendor’s label), 4.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/n8jpk43xk7cy
Last updated: 2023-05-31T20:49:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-05-31 16:22 UTC · Resolved: 2023-05-31 20:49 UTC · Duration: 4.5 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/n8jpk43xk7cy](https://status.sinch.com/incidents/n8jpk43xk7cy)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2023-05-31 20:49 UTC: Dear Clients, We would like you inform you that the issue with iSMS & SMSx platform has been successfully resolved. All the queues on iSMS & SMSx platform are cleared and message delivery is back to normal. Customers connecting to our US4 DC may now experience successful delivery of messages without any delay. 10DLC traffic delivery service has been completely restored. We have closely monitored the results following the resolution, and we are pleased to inform that the message delivery rates are showing positive outcomes. Incident Start Date & Time (GMT) : 31 May 2023 16:10 GMT Incident End Date & Time (GMT) : 31 May 2023 19:35 GMT If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2023-05-31 16:22 UTC, resolved after 4.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/n8jpk43xk7cy
- Citation: Sinch, “DI SMS 365(iSMS), DI SMS 365 (SMSx) | Operator Services & Enterprise Messaging | Potential delay in delivery of MO, MT and DLR | TT# MNOC-48217” (2023-05-31 16:22 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/n8jpk43xk7cy (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365(iSMS), DI SMS 365 (SMSx) | Operator Services & Enterprise Messaging | Potential delay in delivery of MO, MT and DLR | TT# MNOC-48217 (2023-05-31)](https://rewindex.com/company/sinch/incidents/n8jpk43xk7cy)`


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Canonical: https://rewindex.com/company/sinch/incidents/n8jpk43xk7cy · Markdown: https://rewindex.com/company/sinch/incidents/n8jpk43xk7cy.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/n8jpk43xk7cy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:13:27.427Z