# Sinch: Messaging Service Degradation (APAC / EU)

> Sinch status incident “Messaging Service Degradation (APAC / EU)” on 2026-03-12: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/m831lhc9x1l9
Last updated: 2026-03-12T16:32:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-03-12 16:32 UTC · Resolved: 2026-03-12 16:32 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/m831lhc9x1l9](https://status.sinch.com/incidents/m831lhc9x1l9)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2026-03-12 16:32 UTC: Dear Client, We are writing to retroactively inform you of an incident affecting Sinch Engage messaging and social channel functionality across the APAC and EU regions. Incident Start Time: 2026-03-12 14:55 UTC Incident End Time: 2026-03-12 16:00 UTC Clients using the service on the affected regions may have experienced: - Slow loading of the Social Channels page - WhatsApp senders not appearing in the sender configuration - Delays or intermittent issues with messaging services Functionality has been restored and no further issues should be observed. We appreciate your patience and apologize for any inconveniences experienced as a result of this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Sinch, started 2026-03-12 16:32 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/m831lhc9x1l9
- Citation: Sinch, “Messaging Service Degradation (APAC / EU)” (2026-03-12 16:32 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/m831lhc9x1l9 (CC BY 4.0).
- Markdown link: `[Sinch: Messaging Service Degradation (APAC / EU) (2026-03-12)](https://rewindex.com/company/sinch/incidents/m831lhc9x1l9)`


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Canonical: https://rewindex.com/company/sinch/incidents/m831lhc9x1l9 · Markdown: https://rewindex.com/company/sinch/incidents/m831lhc9x1l9.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/m831lhc9x1l9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:46:09.630Z