# Sinch: DI SMS 365 | Report Manager | Delay in retrieving statistics  | Ref Number: MNOC-56696

> Sinch status incident “DI SMS 365 | Report Manager | Delay in retrieving statistics | Ref Number: MNOC-56696” on 2024-12-05: impact minor (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/ljpb3r1f4t5q
Last updated: 2024-12-05T16:42:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-12-05 14:12 UTC · Resolved: 2024-12-05 16:42 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/ljpb3r1f4t5q](https://status.sinch.com/incidents/ljpb3r1f4t5q)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2024-12-05 16:42 UTC: Dear Clients, This issue has been resolved. The the Statistics reported over Report Manager are updating correctly, and there is no delay in retrieving the data. Start Date and Time(GMT): 05th December 2024 13:45 GMT End Date and Time(GMT): 05th December 2024 15:40 GMT If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2024-12-05 14:12 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/ljpb3r1f4t5q
- Citation: Sinch, “DI SMS 365 | Report Manager | Delay in retrieving statistics  | Ref Number: MNOC-56696” (2024-12-05 14:12 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/ljpb3r1f4t5q (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 | Report Manager | Delay in retrieving statistics  | Ref Number: MNOC-56696 (2024-12-05)](https://rewindex.com/company/sinch/incidents/ljpb3r1f4t5q)`


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Canonical: https://rewindex.com/company/sinch/incidents/ljpb3r1f4t5q · Markdown: https://rewindex.com/company/sinch/incidents/ljpb3r1f4t5q.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/ljpb3r1f4t5q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:22:02.793Z