# Sinch: [INCIDENT] | Enterprise Messaging & Operator Services | Customer Ticketing Portal down | TT# MNOC-38593

> Sinch status incident “[INCIDENT] | Enterprise Messaging & Operator Services | Customer Ticketing Portal down | TT# MNOC-38593” on 2022-03-28: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/l72l2jk59qkj
Last updated: 2022-03-28T10:23:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-03-28 10:23 UTC · Resolved: 2022-03-28 10:23 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/l72l2jk59qkj](https://status.sinch.com/incidents/l72l2jk59qkj)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2022-03-28 10:23 UTC: INCIDENT Services : Enterprise Messaging & Operator Services Ticket : MNOC-38593 Incident Start Date and Time (GMT):: 28 March 2022 10:00 Hrs. Incident End Date and Time (GMT):: 28 March 2022 10:20 Hrs. Description: Our Customer Ticketing portal could have been inaccessible to few of our customers, resulting in inability to create tickets. Our Support Groups worked on high priority to resolve the issue and fixed the issue. Customer Ticketing portal is accessible now. Impact: Customer Ticketing portal was down, unable to create tickets and view the created tickets. Customer Ticketing portal is accessible now. If you have any questions or concerns, with regards to Enterprise Messaging platform please send an email to essupport.digitalinterconnect@sinch.com. If you have any questions or concerns, with regards to Operator Services platform, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Sinch, started 2022-03-28 10:23 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/l72l2jk59qkj
- Citation: Sinch, “[INCIDENT] | Enterprise Messaging & Operator Services | Customer Ticketing Portal down | TT# MNOC-38593” (2022-03-28 10:23 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/l72l2jk59qkj (CC BY 4.0).
- Markdown link: `[Sinch: INCIDENT | Enterprise Messaging & Operator Services | Customer Ticketing Portal down | TT# MNOC-38593 (2022-03-28)](https://rewindex.com/company/sinch/incidents/l72l2jk59qkj)`


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Canonical: https://rewindex.com/company/sinch/incidents/l72l2jk59qkj · Markdown: https://rewindex.com/company/sinch/incidents/l72l2jk59qkj.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/l72l2jk59qkj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:09:21.154Z