# Sinch: Service Degradation - AU1 Site - Retroactive

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-08-13 10:14 UTC · Resolved: 2026-08-13 10:14 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/ky509z55crds](https://status.sinch.com/incidents/ky509z55crds)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2026-08-13 10:14 UTC: Dear client, We are writing to retroactively inform you that we experienced a temporary degradation on our AU1 Site. Incident Start Time: 2026-08-13 12:14 UTC Incident End Time: 2026-08-13 12:50 UTC Customers may have experienced short term connectivity issues, Missing/Delayed MTs/MOs during the incident period. If you have any questions, please contact support@sinch.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/sinch/incidents/ky509z55crds · Markdown: https://rewindex.com/company/sinch/incidents/ky509z55crds.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/ky509z55crds · Generated 2026-10-19T22:29:12.755Z
