# Sinch: Delivery Issue Venezuela - Digitel

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-23 01:53 UTC · Resolved: 2026-09-23 13:09 UTC · Duration: 11 h
- Updates: 4 · Affected components: External Connectivity - SMS - LATAM, SMS - LATAM
- [Vendor status page: https://stspg.io/mlvjpcfb1wbx](https://stspg.io/mlvjpcfb1wbx)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **investigating** 2026-09-23 01:53 UTC: We are currently observing delivery issues in Venezuela - Digitel. Incident Start Time: 2026-09-23 00:44 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
- **investigating** 2026-09-23 03:03 UTC: We are continuing to investigate this issue.
- **investigating** 2026-09-23 07:04 UTC: We are continuing to investigate this issue.
- **resolved** 2026-09-23 13:09 UTC: This incident has been resolved. Incident Start Time: 2026-09-23 00:44 UTC Incident End Time: 2026-09-23 11:50 UTC


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Canonical: https://rewindex.com/company/sinch/incidents/kxh796qhbcz3 · Markdown: https://rewindex.com/company/sinch/incidents/kxh796qhbcz3.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/kxh796qhbcz3 · Generated 2026-10-19T21:10:01.605Z