# Sinch: PSTN Performance Degradation - South America

> Sinch status incident “PSTN Performance Degradation - South America” on 2021-12-06: impact minor (vendor’s label), 17 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/kwrdhm1mmzxc
Last updated: 2021-12-06T20:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-12-06 20:16 UTC · Resolved: 2021-12-06 20:33 UTC · Duration: 17 min
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/kwrdhm1mmzxc](https://status.sinch.com/incidents/kwrdhm1mmzxc)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2021-12-06 20:33 UTC: Dear Client, We are writing to inform you that this incident is now resolved. Incident start time: 2021-12-06 19:47 UTC Incident end time: 2021-12-06 20:18 UTC Reason: Temporary failure of Health check process in sa-east-1 (South America pop) If you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2021-12-06 20:16 UTC, resolved after 17 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/kwrdhm1mmzxc
- Citation: Sinch, “PSTN Performance Degradation - South America” (2021-12-06 20:16 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/kwrdhm1mmzxc (CC BY 4.0).
- Markdown link: `[Sinch: PSTN Performance Degradation - South America (2021-12-06)](https://rewindex.com/company/sinch/incidents/kwrdhm1mmzxc)`


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Canonical: https://rewindex.com/company/sinch/incidents/kwrdhm1mmzxc · Markdown: https://rewindex.com/company/sinch/incidents/kwrdhm1mmzxc.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/kwrdhm1mmzxc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:02:45.125Z