# Sinch: DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO/MT Messages | TT#MNOC-63953

> Sinch status incident “DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO/MT Messages | TT#MNOC-63953” on 2026-04-23: impact minor (vendor’s label), 5.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/kwkchxwvh1ry
Last updated: 2026-04-23T23:27:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-23 17:54 UTC · Resolved: 2026-04-23 23:27 UTC · Duration: 5.5 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/kwkchxwvh1ry](https://status.sinch.com/incidents/kwkchxwvh1ry)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2026-04-23 23:27 UTC: We are pleased to inform you that the issue with the isms platform has been resolved. We have monitored the results and we confirm that the messages are getting processed without any delay. Incident Start Date & Time (GMT) : 23 April 2026 17:10 GMT. Incident End Date & Time (GMT) : 23 April 2026 23:11 GMT. We appreciate your patience and understanding. If you have any questions related to this Incident, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2026-04-23 17:54 UTC, resolved after 5.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/kwkchxwvh1ry
- Citation: Sinch, “DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO/MT Messages | TT#MNOC-63953” (2026-04-23 17:54 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/kwkchxwvh1ry (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO/MT Messages | TT#MNOC-63953 (2026-04-23)](https://rewindex.com/company/sinch/incidents/kwkchxwvh1ry)`


---
Canonical: https://rewindex.com/company/sinch/incidents/kwkchxwvh1ry · Markdown: https://rewindex.com/company/sinch/incidents/kwkchxwvh1ry.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/kwkchxwvh1ry · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:37:43.802Z