# Sinch: Outage - West Africa Cable System

> Sinch status incident “Outage - West Africa Cable System” on 2020-01-17: impact minor (vendor’s label), 3 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/knjkv24j3qdg
Last updated: 2020-01-20T09:57:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-01-17 10:47 UTC · Resolved: 2020-01-20 09:57 UTC · Duration: 3 d
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/knjkv24j3qdg](https://status.sinch.com/incidents/knjkv24j3qdg)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2020-01-20 09:57 UTC: We are writing to inform you that the fiber cut issue in WACS (West Africa Cable System) services has been successfully resolved. Services are tested and back to normal. Start Time: Friday 17th Jan 10:00 UTC End Time: Monday 20th Jan 07:00 UTC Please contact support@sinch.com should you require further information or assistance. Sincerely, Sinch

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2020-01-17 10:47 UTC, resolved after 3 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/knjkv24j3qdg
- Citation: Sinch, “Outage - West Africa Cable System” (2020-01-17 10:47 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/knjkv24j3qdg (CC BY 4.0).
- Markdown link: `[Sinch: Outage - West Africa Cable System (2020-01-17)](https://rewindex.com/company/sinch/incidents/knjkv24j3qdg)`


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Canonical: https://rewindex.com/company/sinch/incidents/knjkv24j3qdg · Markdown: https://rewindex.com/company/sinch/incidents/knjkv24j3qdg.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/knjkv24j3qdg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:05:05.548Z