# Sinch: DI SMS 365 (SMSx) | Operator Services | Network Maintenance | PCR Number #PCRSDI-12434

> Sinch maintenance “DI SMS 365 (SMSx) | Operator Services | Network Maintenance | PCR Number #PCRSDI-12434” on 2026-11-12: impact maintenance (vendor’s label), 4.0 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/kk5k00f3fcy0
Last updated: 2026-11-12T11:03:40Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-11-12 07:00 UTC · Resolved: 2026-11-12 11:01 UTC · Duration: 4.0 h
- Updates: 3 · Affected components: Sinch DI Services - SMS 365 Operator RoW, Sinch DI Services - SMS 365 Operator US, SMS 365 Operator RoW, SMS 365 Operator US
- [Vendor status page: https://status.sinch.com/incidents/kk5k00f3fcy0](https://status.sinch.com/incidents/kk5k00f3fcy0)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **scheduled** 2026-11-06 19:51 UTC: Services :: DI SMS 365 PCR Number :: PCRSDI-12434 Start Date and Time (GMT):: 12th November 2026 07:00 Hrs. End Date and Time (GMT):: 12th November 2026 11:00 Hrs. Impact: Mobile Terminating (MT) Traffic: Potential Latency Mobile Originated (MO) Traffic: Potential Latency DR Notification: Potential Latency Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
- **in progress** 2026-11-12 07:01 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-11-12 11:01 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-11-12 07:03 UTC: [Incident updated: DI SMS 365 (SMSx) \| Operator Services \| Network Maintenance \| PCR Number \#PCRSDI-12434](https://rewindex.com/change/rdd6038a658d1ac.md)
- 2026-11-12 11:03 UTC: [Incident updated: DI SMS 365 (SMSx) \| Operator Services \| Network Maintenance \| PCR Number \#PCRSDI-12434](https://rewindex.com/change/rf6e0eac0e3c7db.md)

## Cite this

Maintenance posted by Sinch, started 2026-11-12 07:00 UTC, resolved after 4.0 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/sinch/incidents/kk5k00f3fcy0
- Citation: Sinch, “DI SMS 365 (SMSx) | Operator Services | Network Maintenance | PCR Number #PCRSDI-12434” (2026-11-12 07:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/kk5k00f3fcy0 (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 (SMSx) | Operator Services | Network Maintenance | PCR Number #PCRSDI-12434 (2026-11-12)](https://rewindex.com/company/sinch/incidents/kk5k00f3fcy0)`


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Canonical: https://rewindex.com/company/sinch/incidents/kk5k00f3fcy0 · Markdown: https://rewindex.com/company/sinch/incidents/kk5k00f3fcy0.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/kk5k00f3fcy0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-12T16:01:58.034Z