# Sinch: [INCIDENT] | Enterprise Messaging & Operator Services | Customer Ticketing Portal down | TT# MNOC-36963

> Sinch maintenance “[INCIDENT] | Enterprise Messaging & Operator Services | Customer Ticketing Portal down | TT# MNOC-36963” on 2022-01-27: impact maintenance (vendor’s label), 3.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/k405sh0n72zm
Last updated: 2022-01-27T10:05:00Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: resolved
- Started: 2022-01-27 06:39 UTC · Resolved: 2022-01-27 10:05 UTC · Duration: 3.4 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/k405sh0n72zm](https://status.sinch.com/incidents/k405sh0n72zm)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2022-01-27 10:05 UTC: Our Support Groups has fixed the issue. Customer Ticketing portal is accessible now. If you have any questions or concerns, with regards to Enterprise Messaging platform please send an email to essupport.digitalinterconnect@sinch.com If you have any questions or concerns, with regards to Operator Services platform, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Maintenance posted by Sinch, started 2022-01-27 06:39 UTC, resolved after 3.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/k405sh0n72zm
- Citation: Sinch, “[INCIDENT] | Enterprise Messaging & Operator Services | Customer Ticketing Portal down | TT# MNOC-36963” (2022-01-27 06:39 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/k405sh0n72zm (CC BY 4.0).
- Markdown link: `[Sinch: INCIDENT | Enterprise Messaging & Operator Services | Customer Ticketing Portal down | TT# MNOC-36963 (2022-01-27)](https://rewindex.com/company/sinch/incidents/k405sh0n72zm)`


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Canonical: https://rewindex.com/company/sinch/incidents/k405sh0n72zm · Markdown: https://rewindex.com/company/sinch/incidents/k405sh0n72zm.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/k405sh0n72zm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:21:23.989Z