# Sinch: Service Degradation - Customer Dashboard

> Sinch status incident “Service Degradation - Customer Dashboard” on 2026-11-09: impact minor (vendor’s label), 1.2 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/jqqjshm7n8s9
Last updated: 2026-11-09T20:43:49Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-09 19:26 UTC · Resolved: 2026-11-09 20:39 UTC · Duration: 1.2 h
- Updates: 2 · Affected components: Dashboard.sinch.com - Login/Sign up, Login/Sign up
- [Vendor status page: https://status.sinch.com/incidents/jqqjshm7n8s9](https://status.sinch.com/incidents/jqqjshm7n8s9)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **investigating** 2026-11-09 19:26 UTC: We are currently facing a service degradation on the customer dashboard, Dashboard.sinch.com. Impact: Sign up is currently degraded. Our engineering team is working to restore full functionality as soon as possible. For any inquiries, please contact support@sinch.com.
- **resolved** 2026-11-09 20:39 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-11-09 20:43 UTC: [Incident updated: Service Degradation - Customer Dashboard](https://rewindex.com/change/r639133ca7c16e9.md)

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2026-11-09 19:26 UTC, resolved after 1.2 h, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/sinch/incidents/jqqjshm7n8s9
- Citation: Sinch, “Service Degradation - Customer Dashboard” (2026-11-09 19:26 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/jqqjshm7n8s9 (CC BY 4.0).
- Markdown link: `[Sinch: Service Degradation - Customer Dashboard (2026-11-09)](https://rewindex.com/company/sinch/incidents/jqqjshm7n8s9)`


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Canonical: https://rewindex.com/company/sinch/incidents/jqqjshm7n8s9 · Markdown: https://rewindex.com/company/sinch/incidents/jqqjshm7n8s9.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/jqqjshm7n8s9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:23:41.876Z