# Sinch: Delivery issue Telcel Mexico

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-05-15 15:52 UTC · Resolved: 2021-05-15 20:44 UTC · Duration: 4.9 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/jj02znl4lrml](https://status.sinch.com/incidents/jj02znl4lrml)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2021-05-15 20:44 UTC: We are writing to inform you that we are continuing to see stability and expected performance for the traffic Telcel MX. Incident Start Time: 2021-05-15 15:19 UTC Incident End Time: 2021-05-15 20:18 UTC We appreciate your patience while we worked with the operator to resolve this issue. If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/sinch/incidents/jj02znl4lrml · Markdown: https://rewindex.com/company/sinch/incidents/jj02znl4lrml.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/jj02znl4lrml · Generated 2026-10-19T21:08:43.435Z