# Sinch: Delivery Issue Brazil - Vivo

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-04 06:09 UTC · Resolved: 2026-10-04 12:16 UTC · Duration: 6.1 h
- Updates: 4 · Affected components: External Connectivity - SMS - LATAM, SMS - LATAM
- [Vendor status page: https://stspg.io/d2xtyljblw4p](https://stspg.io/d2xtyljblw4p)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **investigating** 2026-10-04 06:09 UTC: We are currently observing delivery issues in Brazil - Vivo   Incident Start Time: 2026-10-04 04:10 UTC   Impact: Delayed MT's/ Delayed MO's/ Missing delivery receipts/ Late delivery receipts   We will update as soon as we have more information.   If you have any questions, please contact support@sinch.com.
- **investigating** 2026-10-04 08:03 UTC: We are continuing to investigate this issue.
- **investigating** 2026-10-04 11:29 UTC: We are continuing to investigate this issue.
- **resolved** 2026-10-04 12:16 UTC: This incident has been resolved. Incident Start Time: 2026-10-04 04:10 UTC  Incident End Time: 2026-10-04 11:13 UTC


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Canonical: https://rewindex.com/company/sinch/incidents/hhx5bbrmr3yk · Markdown: https://rewindex.com/company/sinch/incidents/hhx5bbrmr3yk.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/hhx5bbrmr3yk · Generated 2026-10-19T21:09:07.486Z