# Sinch: DI SMS 365 | Operator Services | Delay in delivery of MO, MT and DLR |  TT# MNOC-49304

> Sinch status incident “DI SMS 365 | Operator Services | Delay in delivery of MO, MT and DLR | TT# MNOC-49304” on 2023-07-23: impact minor (vendor’s label), 13 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/g8j3b5xjx46b
Last updated: 2023-07-23T19:16:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-07-23 06:38 UTC · Resolved: 2023-07-23 19:16 UTC · Duration: 13 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/g8j3b5xjx46b](https://status.sinch.com/incidents/g8j3b5xjx46b)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2023-07-23 19:16 UTC: Dear Client, We are writing you to inform that the 3rd party vendor in their triage forced shutdown secondary network path to Sinch and rerouted all traffic via primary network path in order to bring on a restoration. This normalized connectivity and traffic that were held in queue cleared. Final health checks and monitoring are underway to assure a full normalcy but we are closing the incident indicating this is resolved now. Incident End Date & Time (GMT) : 23 July 2023, 19:03 Hrs. If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'Support' from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2023-07-23 06:38 UTC, resolved after 13 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/g8j3b5xjx46b
- Citation: Sinch, “DI SMS 365 | Operator Services | Delay in delivery of MO, MT and DLR |  TT# MNOC-49304” (2023-07-23 06:38 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/g8j3b5xjx46b (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 | Operator Services | Delay in delivery of MO, MT and DLR |  TT# MNOC-49304 (2023-07-23)](https://rewindex.com/company/sinch/incidents/g8j3b5xjx46b)`


---
Canonical: https://rewindex.com/company/sinch/incidents/g8j3b5xjx46b · Markdown: https://rewindex.com/company/sinch/incidents/g8j3b5xjx46b.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/g8j3b5xjx46b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:57:43.171Z