# Sinch: DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12411

> Sinch maintenance “DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12411” on 2026-10-20: impact maintenance (vendor’s label), 38 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/fkb1721wqnbl
Last updated: 2026-10-22T10:03:50Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-10-20 20:12 UTC · Resolved: 2026-10-22 10:00 UTC · Duration: 38 h
- Updates: 4 · Affected components: MM4 (MMS 365), Sinch DI Services - MM4 (MMS 365)
- [Vendor status page: https://stspg.io/hts874p4ntp7](https://stspg.io/hts874p4ntp7)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **scheduled** 2026-10-20 20:12 UTC: Services :: DI SMS 365 (MM4) PCR Number :: PCRSDI-12411 Start Date and Time (GMT):: 22nd October 2026 06:00 Hrs. End Date and Time (GMT):: 22nd October 2026 10:00 Hrs. Impact: Mobile Terminating (MT) Traffic: Potential latency Mobile Originated (MO) Traffic: Potential latency Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
- **scheduled** 2026-10-22 05:00 UTC _(deleted by the vendor)_: Maintenance will begin as scheduled in 60 minutes.
- **in progress** 2026-10-22 06:01 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-22 10:00 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-10-22 05:03 UTC: [Incident updated: DI SMS 365 (MM4) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-12411](https://rewindex.com/change/r8086e8c31e8fe9.md)
- 2026-10-22 06:03 UTC: [Incident updated: DI SMS 365 (MM4) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-12411](https://rewindex.com/change/r55937f8113a541.md)
- 2026-10-22 10:03 UTC: [Incident updated: DI SMS 365 (MM4) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-12411](https://rewindex.com/change/r474bd6c66d8594.md)

## Cite this

Maintenance posted by Sinch, started 2026-10-20 20:12 UTC, resolved after 38 h, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/sinch/incidents/fkb1721wqnbl
- Citation: Sinch, “DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12411” (2026-10-20 20:12 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/fkb1721wqnbl (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12411 (2026-10-20)](https://rewindex.com/company/sinch/incidents/fkb1721wqnbl)`


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Canonical: https://rewindex.com/company/sinch/incidents/fkb1721wqnbl · Markdown: https://rewindex.com/company/sinch/incidents/fkb1721wqnbl.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/fkb1721wqnbl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:40:18.304Z