# Sinch: Service degradation - Analytics on customer dashboard

> Sinch status incident “Service degradation - Analytics on customer dashboard” on 2022-02-07: impact minor (vendor’s label), 22 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/dfdnyy1j7cc1
Last updated: 2022-02-08T09:53:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-02-07 11:40 UTC · Resolved: 2022-02-08 09:53 UTC · Duration: 22 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/dfdnyy1j7cc1](https://status.sinch.com/incidents/dfdnyy1j7cc1)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2022-02-08 09:53 UTC: Dear Client, We are writing to inform you that the synchronization of data is completed, meaning analytics and message search have been operating normally since the below timestamp. Incident start time: 2022-02-07 11:25 UTC Incident restoration time: 2022-02-07 16:58 UTC Incident end time: 2022-02-08 01:10 UTC We appreciate your patience and apologize for any inconvenience as we worked to resolve this issue. Please contact support@sinch.com should you require further information or assistance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2022-02-07 11:40 UTC, resolved after 22 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/dfdnyy1j7cc1
- Citation: Sinch, “Service degradation - Analytics on customer dashboard” (2022-02-07 11:40 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/dfdnyy1j7cc1 (CC BY 4.0).
- Markdown link: `[Sinch: Service degradation - Analytics on customer dashboard (2022-02-07)](https://rewindex.com/company/sinch/incidents/dfdnyy1j7cc1)`


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Canonical: https://rewindex.com/company/sinch/incidents/dfdnyy1j7cc1 · Markdown: https://rewindex.com/company/sinch/incidents/dfdnyy1j7cc1.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/dfdnyy1j7cc1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:35:06.276Z