# Sinch: Service degradation - Analytics on customer dashboard

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-10-18 06:56 UTC · Resolved: 2022-10-18 14:43 UTC · Duration: 7.8 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/bn2x23fnfnh0](https://status.sinch.com/incidents/bn2x23fnfnh0)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2022-10-18 14:43 UTC: This incident has been resolved. Incident start time: 2022-10-17 22:15 UTC Incident end time: 2022-10-18 11:40 UTC We appreciate your patience and apologize for any inconvenience during this period. Please contact support@sinch.com should you require further information or assistance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/sinch/incidents/bn2x23fnfnh0 · Markdown: https://rewindex.com/company/sinch/incidents/bn2x23fnfnh0.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/bn2x23fnfnh0 · Generated 2026-10-19T21:10:38.587Z