# Sinch: DI SMS 365 | Report Manager | Delay in retrieving statistics  | Ref Number: NA

> Sinch status incident “DI SMS 365 | Report Manager | Delay in retrieving statistics | Ref Number: NA” on 2023-10-11: impact minor (vendor’s label), 23 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/9w0fp7f6rh70
Last updated: 2023-10-12T13:47:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-11 14:19 UTC · Resolved: 2023-10-12 13:47 UTC · Duration: 23 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/9w0fp7f6rh70](https://status.sinch.com/incidents/9w0fp7f6rh70)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2023-10-12 13:47 UTC: This incident has been resolved. Services :: Operator Services Ref Number :: NA Start Date and Time(GMT): 11 Oct 23 14:10 GMT End Date and Time(GMT): 11 Oct 23 16:00 GMT Description: Our internal monitoring was alerted to an incident, where there was delay in retrieving statistics from Report Manager. This incident did not impact any message delivery. And the incident has been resolved. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2023-10-11 14:19 UTC, resolved after 23 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/9w0fp7f6rh70
- Citation: Sinch, “DI SMS 365 | Report Manager | Delay in retrieving statistics  | Ref Number: NA” (2023-10-11 14:19 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/9w0fp7f6rh70 (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 | Report Manager | Delay in retrieving statistics  | Ref Number: NA (2023-10-11)](https://rewindex.com/company/sinch/incidents/9w0fp7f6rh70)`


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Canonical: https://rewindex.com/company/sinch/incidents/9w0fp7f6rh70 · Markdown: https://rewindex.com/company/sinch/incidents/9w0fp7f6rh70.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/9w0fp7f6rh70 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:18:55.052Z