# Sinch: Customer Support - ticket system - response issues

> Sinch status incident “Customer Support - ticket system - response issues” on 2020-11-23: impact minor (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/9bv4xjzn9vy7
Last updated: 2020-11-23T16:59:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-11-23 15:58 UTC · Resolved: 2020-11-23 16:59 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/9bv4xjzn9vy7](https://status.sinch.com/incidents/9bv4xjzn9vy7)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2020-11-23 16:59 UTC: This incident has been resolved. All queued ticket responses have been sent out at the incident end time specified below. Incident Start Time: 2020-11-23 11:00 UTC Incident End Time: 2020-11-23 16:30 UTC If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2020-11-23 15:58 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/9bv4xjzn9vy7
- Citation: Sinch, “Customer Support - ticket system - response issues” (2020-11-23 15:58 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/9bv4xjzn9vy7 (CC BY 4.0).
- Markdown link: `[Sinch: Customer Support - ticket system - response issues (2020-11-23)](https://rewindex.com/company/sinch/incidents/9bv4xjzn9vy7)`


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Canonical: https://rewindex.com/company/sinch/incidents/9bv4xjzn9vy7 · Markdown: https://rewindex.com/company/sinch/incidents/9bv4xjzn9vy7.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/9bv4xjzn9vy7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:06:14.144Z