# Sinch: Service Notification - Voice degradation

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-09-19 03:04 UTC · Resolved: 2020-09-20 13:44 UTC · Duration: 35 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/8sgw8h4wh7x2](https://status.sinch.com/incidents/8sgw8h4wh7x2)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2020-09-20 13:44 UTC: Dear Client, We are writing to update you that the connectivity issue at our Data Center has been resolved. Services are restored. Incident start time: 2020-09-19 02:09 UTC Incident end time: 2020-09-19 08:40 UTC Please contact support@sinch.com should you require further information or assistance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/sinch/incidents/8sgw8h4wh7x2 · Markdown: https://rewindex.com/company/sinch/incidents/8sgw8h4wh7x2.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/8sgw8h4wh7x2 · Generated 2026-10-19T21:09:32.081Z