# Sinch: DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MT and DR messages | TT# MNOC-53002

> Sinch status incident “DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MT and DR messages | TT# MNOC-53002” on 2024-04-27: impact minor (vendor’s label), 8.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/8j32xbndg8yf
Last updated: 2024-04-28T01:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-04-27 17:13 UTC · Resolved: 2024-04-28 01:15 UTC · Duration: 8.0 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/8j32xbndg8yf](https://status.sinch.com/incidents/8j32xbndg8yf)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2024-04-28 01:15 UTC: Dear Clients, We are writing to inform you that the previously observed DR queues have been successfully cleared. All the messages are getting delivered without delay. Incident Start Date & Time (GMT) : 27 April 2024 16:40 Hrs. Incident End Date & Time (GMT) : 27 April 2024 19:47 Hrs. If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2024-04-27 17:13 UTC, resolved after 8.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/8j32xbndg8yf
- Citation: Sinch, “DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MT and DR messages | TT# MNOC-53002” (2024-04-27 17:13 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/8j32xbndg8yf (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MT and DR messages | TT# MNOC-53002 (2024-04-27)](https://rewindex.com/company/sinch/incidents/8j32xbndg8yf)`


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Canonical: https://rewindex.com/company/sinch/incidents/8j32xbndg8yf · Markdown: https://rewindex.com/company/sinch/incidents/8j32xbndg8yf.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/8j32xbndg8yf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:38:44.883Z