# Sinch: DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12408

> Sinch maintenance “DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12408” on 2026-11-12: impact maintenance (vendor’s label), 4.0 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/7v021dbg736v
Last updated: 2026-11-12T11:03:39Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-11-12 07:00 UTC · Resolved: 2026-11-12 11:03 UTC · Duration: 4.0 h
- Updates: 3 · Affected components: Sinch DI Services - SMS 365 Operator RoW, Sinch DI Services - SMS 365 Operator US, SMS 365 Operator RoW, SMS 365 Operator US
- [Vendor status page: https://status.sinch.com/incidents/7v021dbg736v](https://status.sinch.com/incidents/7v021dbg736v)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **scheduled** 2026-11-06 19:58 UTC: Services :: DI SMS 365 (SMSx) PCR Number :: PCRSDI-12408 Start Date and Time (GMT):: 12th November 2026 07:00 Hrs. End Date and Time (GMT):: 12th November 2026 11:00 Hrs. Impact: Mobile Terminating (MT) Traffic: Potential Latency Mobile Originated (MO) Traffic: Potential Latency DR Notification: Potential Latency Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
- **in progress** 2026-11-12 07:03 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-11-12 11:03 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-11-12 07:13 UTC: [Incident updated: DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-12408](https://rewindex.com/change/r5b384845277652.md)
- 2026-11-12 11:03 UTC: [Incident updated: DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-12408](https://rewindex.com/change/rafb1fb0a289967.md)

## Cite this

Maintenance posted by Sinch, started 2026-11-12 07:00 UTC, resolved after 4.0 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/sinch/incidents/7v021dbg736v
- Citation: Sinch, “DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12408” (2026-11-12 07:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/7v021dbg736v (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12408 (2026-11-12)](https://rewindex.com/company/sinch/incidents/7v021dbg736v)`


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Canonical: https://rewindex.com/company/sinch/incidents/7v021dbg736v · Markdown: https://rewindex.com/company/sinch/incidents/7v021dbg736v.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/7v021dbg736v · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-12T16:01:47.525Z