# Sinch: Delivery Issue Guatemala - Tigo

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-29 23:50 UTC · Resolved: 2026-09-30 12:30 UTC · Duration: 13 h
- Updates: 5 · Affected components: External Connectivity - SMS - LATAM, SMS - LATAM
- [Vendor status page: https://stspg.io/5q6j4lnxsr5c](https://stspg.io/5q6j4lnxsr5c)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **investigating** 2026-09-29 23:50 UTC: We are currently observing delivery issues in Guatemala - Tigo Incident Start Time: 2026-09-29 23:27 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
- **investigating** 2026-09-30 00:54 UTC: We are continuing to investigate this issue.
- **investigating** 2026-09-30 03:02 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-09-30 08:12 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-30 12:30 UTC: This incident has been resolved. Incident Start Time: 2026-09-29 23:27 UTC Incident Start Time: 2026-09-30 09:01 UTC


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Canonical: https://rewindex.com/company/sinch/incidents/754xbgg8h4m3 · Markdown: https://rewindex.com/company/sinch/incidents/754xbgg8h4m3.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/754xbgg8h4m3 · Generated 2026-10-19T21:09:23.061Z