# Sinch: External Maintenance - Toll-Free Number Provider

> Sinch maintenance “External Maintenance - Toll-Free Number Provider” on 2026-11-12: impact maintenance (vendor’s label), 5.0 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/5ct8394zzysl
Last updated: 2026-11-12T10:03:38Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-11-12 05:00 UTC · Resolved: 2026-11-12 10:02 UTC · Duration: 5.0 h
- Updates: 3 · Affected components: External Connectivity - MMS - US - Toll Free, External Connectivity - SMS - CA - Toll Free, External Connectivity - SMS - US - Toll Free, MMS - US - Toll Free, SMS - CA - Toll Free, SMS - US - Toll Free
- [Vendor status page: https://status.sinch.com/incidents/5ct8394zzysl](https://status.sinch.com/incidents/5ct8394zzysl)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **scheduled** 2026-11-04 07:36 UTC: Our Toll-Free Number Provider has scheduled a maintenance. Impact SMS: Clients may experience delayed or failed MT/MO traffic towards the United States and Canada. Impact MMS: Clients may experience delayed or failed MT/MO traffic towards the United States. Maintenance start time: 2026-11-12 05:00 UTC Maintenance end time: 2026-11-12 10:00 UTC
- **in progress** 2026-11-12 05:01 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-11-12 10:02 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-11-12 05:03 UTC: [Incident updated: External Maintenance - Toll-Free Number Provider](https://rewindex.com/change/r7438d6be91389c.md)
- 2026-11-12 10:03 UTC: [Incident updated: External Maintenance - Toll-Free Number Provider](https://rewindex.com/change/r4b2f179ff0c9ff.md)

## Cite this

Maintenance posted by Sinch, started 2026-11-12 05:00 UTC, resolved after 5.0 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/sinch/incidents/5ct8394zzysl
- Citation: Sinch, “External Maintenance - Toll-Free Number Provider” (2026-11-12 05:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/5ct8394zzysl (CC BY 4.0).
- Markdown link: `[Sinch: External Maintenance - Toll-Free Number Provider (2026-11-12)](https://rewindex.com/company/sinch/incidents/5ct8394zzysl)`


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Canonical: https://rewindex.com/company/sinch/incidents/5ct8394zzysl · Markdown: https://rewindex.com/company/sinch/incidents/5ct8394zzysl.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/5ct8394zzysl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-12T16:02:15.154Z