# Sinch: Dashbord Notification - Message search

> Sinch status incident “Dashbord Notification - Message search” on 2020-03-12: impact minor (vendor’s label), 2.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/5c18mr31yhqy
Last updated: 2020-03-12T05:46:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-03-12 03:41 UTC · Resolved: 2020-03-12 05:46 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/5c18mr31yhqy](https://status.sinch.com/incidents/5c18mr31yhqy)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2020-03-12 05:46 UTC: This incident has been resolved. Impact: Clients may have experienced issues with message search and analytics function in the dashboard. Resolution: We identified an issue with our data warehouse processing CDR's. Our infrastructure operations team identified and resolved this, all messages will now be searchable. If you have any questions please contact support@sinch.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2020-03-12 03:41 UTC, resolved after 2.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/5c18mr31yhqy
- Citation: Sinch, “Dashbord Notification - Message search” (2020-03-12 03:41 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/5c18mr31yhqy (CC BY 4.0).
- Markdown link: `[Sinch: Dashbord Notification - Message search (2020-03-12)](https://rewindex.com/company/sinch/incidents/5c18mr31yhqy)`


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Canonical: https://rewindex.com/company/sinch/incidents/5c18mr31yhqy · Markdown: https://rewindex.com/company/sinch/incidents/5c18mr31yhqy.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/5c18mr31yhqy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:41:59.485Z