# Sinch: US1 Site Network Issues

> Sinch status incident “US1 Site Network Issues” on 2021-07-20: impact minor (vendor’s label), 18 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/4j9c0ft3xcq6
Last updated: 2021-07-20T19:07:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-07-20 18:49 UTC · Resolved: 2021-07-20 19:07 UTC · Duration: 18 min
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/4j9c0ft3xcq6](https://status.sinch.com/incidents/4j9c0ft3xcq6)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2021-07-20 19:07 UTC: Dear Client, We are writing to inform that the US1 network issue is currently resolved. Type: Network issue Affected site: US1 Start Time: 2021-07-20 17:30 UTC Stop Time: 2021-07-20 18:52 UTC Impact MMS: Clients would have experienced MMS MT rejects towards Sprint & Verizon until 17:48 UTC Impact Short Code SMS: Clients would have experienced SMS MT delays towards Canada (Telus, SSI Micro, MTS until 17:48 UTC) Impact SMS: Clients would have experienced SMS MT delays towards Argentina, Bolivia, Peru and Uruguay (mitigated at 17:57 UTC), Chile (ongoing) Impact 10DLC SMS: Clients would have experienced SMS MT delays towards US (AT&T, US Cellular, Canada and Tier-3 US until 17:56 UTC), We appreciate your patience and apologize for any inconvenience experienced during this time. In case you need further information, please contact technical support at support@sinch.com. Sincerely, Sinch

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2021-07-20 18:49 UTC, resolved after 18 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/4j9c0ft3xcq6
- Citation: Sinch, “US1 Site Network Issues” (2021-07-20 18:49 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/4j9c0ft3xcq6 (CC BY 4.0).
- Markdown link: `[Sinch: US1 Site Network Issues (2021-07-20)](https://rewindex.com/company/sinch/incidents/4j9c0ft3xcq6)`


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Canonical: https://rewindex.com/company/sinch/incidents/4j9c0ft3xcq6 · Markdown: https://rewindex.com/company/sinch/incidents/4j9c0ft3xcq6.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/4j9c0ft3xcq6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:24:18.807Z