# Sinch: Delivery Issue Cambodia - Smart Axiata

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-15 16:41 UTC · Resolved: 2026-09-16 09:22 UTC · Duration: 17 h
- Updates: 6 · Affected components: External Connectivity - SMS - APAC, SMS - APAC
- [Vendor status page: https://stspg.io/5hvkwsyn5sfp](https://stspg.io/5hvkwsyn5sfp)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **investigating** 2026-09-15 16:41 UTC: We are currently observing delivery issues in Cambodia - Smart Axiata Incident Start Time: 2026-09-15 16:13 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
- **investigating** 2026-09-15 17:48 UTC: We are continuing to investigate this issue.
- **investigating** 2026-09-15 21:08 UTC: We are continuing to investigate this issue.
- **investigating** 2026-09-16 02:11 UTC: We are continuing to investigate this issue.
- **identified** 2026-09-16 07:05 UTC: The issue has been identified and we are working with the operator to fix the issue.
- **resolved** 2026-09-16 09:22 UTC: The incident has been resolved. Incident Start Time: 2026-09-15 16:13 UTC Incident End Time: 2026-09-16 08:35 UTC


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Canonical: https://rewindex.com/company/sinch/incidents/3dfm5zyypbm7 · Markdown: https://rewindex.com/company/sinch/incidents/3dfm5zyypbm7.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/3dfm5zyypbm7 · Generated 2026-10-19T21:08:40.447Z