# Sinch: Delivery Issue - Bouygues Telecom - France

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-12 19:53 UTC · Resolved: 2026-09-13 04:56 UTC · Duration: 9.1 h
- Updates: 4 · Affected components: External Connectivity - SMS - EMEA, SMS - EMEA
- [Vendor status page: https://stspg.io/ckcjbqyvhffw](https://stspg.io/ckcjbqyvhffw)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **investigating** 2026-09-12 19:53 UTC: We are currently observing delivery issues in Bouygues Telecom - France. Incident Start Time: 2026-09-12 19:34 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
- **investigating** 2026-09-12 21:50 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-09-13 02:36 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-13 04:56 UTC: This incident has been resolved. Incident Start Time: 2026-09-12 19:34 UTC Incident End Time: 2026-09-13 01:52 UTC


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Canonical: https://rewindex.com/company/sinch/incidents/3b928yd9b8nm · Markdown: https://rewindex.com/company/sinch/incidents/3b928yd9b8nm.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/3b928yd9b8nm · Generated 2026-10-19T21:09:08.050Z