# Sinch: Conversation API - Messenger degradation

> Sinch status incident “Conversation API - Messenger degradation” on 2022-08-11: impact minor (vendor’s label), 124 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/31476qtfjydr
Last updated: 2022-12-13T18:40:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-08-11 17:11 UTC · Resolved: 2022-12-13 18:40 UTC · Duration: 124 d
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/31476qtfjydr](https://status.sinch.com/incidents/31476qtfjydr)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2022-12-13 18:40 UTC: This incident has been resolved. Incident End Time: 2022-12-13 Clients who had messenger accounts within the US region will be required to re-onboard their service. This may be done through the Dashboard.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2022-08-11 17:11 UTC, resolved after 124 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/31476qtfjydr
- Citation: Sinch, “Conversation API - Messenger degradation” (2022-08-11 17:11 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/31476qtfjydr (CC BY 4.0).
- Markdown link: `[Sinch: Conversation API - Messenger degradation (2022-08-11)](https://rewindex.com/company/sinch/incidents/31476qtfjydr)`


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Canonical: https://rewindex.com/company/sinch/incidents/31476qtfjydr · Markdown: https://rewindex.com/company/sinch/incidents/31476qtfjydr.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/31476qtfjydr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:43:28.809Z