# Sinch: Service outage - Account Information on customer dashboard

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-01-13 04:50 UTC · Resolved: 2022-01-13 05:46 UTC · Duration: 56 min
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/2qvknmd5268n](https://status.sinch.com/incidents/2qvknmd5268n)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2022-01-13 05:46 UTC: Dear Client, We are writing to inform you that we are observing stable performance for the Cloud customer portal, Dashboard.sinch.com. Start Time: 04.00 UTC End Time: 05.20 UTC We apologize for any inconvenience this may have caused and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/sinch/incidents/2qvknmd5268n · Markdown: https://rewindex.com/company/sinch/incidents/2qvknmd5268n.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/2qvknmd5268n · Generated 2026-10-19T21:08:43.073Z