# Sinch: Network Incident - UK5 (EU)

> Sinch status incident “Network Incident - UK5 (EU)” on 2021-09-02: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/2pfzjmysg9sk
Last updated: 2021-09-02T12:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-09-02 12:00 UTC · Resolved: 2021-09-02 12:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/2pfzjmysg9sk](https://status.sinch.com/incidents/2pfzjmysg9sk)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2021-09-02 12:00 UTC: Dear client, We are writing to inform you that we have experienced a network glitch in one of our EU data centers that caused supplier and customer (via VPN) connection drops. Please note this issue has already been resolved. Impact: Clients may have experienced delayed traffic between 12:10 UTC and 12:21 UTC towards India, Turkcell (Turkey), Bouygues (France) and Orange France and Everything Everywhere (UK), 3 UK. Incident start-time: 2021-09-02 12:10 UTC Incident end-time: 2021-09-02 12:21 UTC We apologize for the inconvenience this has caused. Please reach out to support@sinch.com for further information. Best Regards, Sinch Support

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Sinch, started 2021-09-02 12:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/2pfzjmysg9sk
- Citation: Sinch, “Network Incident - UK5 (EU)” (2021-09-02 12:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/2pfzjmysg9sk (CC BY 4.0).
- Markdown link: `[Sinch: Network Incident - UK5 (EU) (2021-09-02)](https://rewindex.com/company/sinch/incidents/2pfzjmysg9sk)`


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Canonical: https://rewindex.com/company/sinch/incidents/2pfzjmysg9sk · Markdown: https://rewindex.com/company/sinch/incidents/2pfzjmysg9sk.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/2pfzjmysg9sk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T22:41:19.522Z