# Sinch: Delivery Issue France - Orange

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-21 12:15 UTC · Resolved: 2026-10-21 20:48 UTC · Duration: 8.6 h
- Updates: 4 · Affected components: External Connectivity - SMS - EMEA, SMS - EMEA
- [Vendor status page: https://stspg.io/zj5v0y9q6g9s](https://stspg.io/zj5v0y9q6g9s)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **investigating** 2026-10-21 12:15 UTC: We are currently observing delivery issues in France - Orange. Incident Start Time: 2026-10-21 09:37 UTC Impact: Failed MT's/Failed MO's/Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com
- **investigating** 2026-10-21 15:58 UTC: We are continuing to investigate this issue.
- **investigating** 2026-10-21 18:33 UTC: We are continuing to investigate this issue.
- **resolved** 2026-10-21 20:48 UTC: This incident has been resolved. Incident Start Time: 2026-10-21 09:37 UTC Incident End Time: 2026-10-21 19:58 UTC

## Rewindex changes for this incident

- 2026-10-21 16:13 UTC: [Incident updated: Delivery Issue France - Orange](https://rewindex.com/change/rf0ac350c73e308.md)
- 2026-10-21 18:53 UTC: [Incident updated: Delivery Issue France - Orange](https://rewindex.com/change/rf8107459c20d02.md)
- 2026-10-21 20:53 UTC: [Incident updated: Delivery Issue France - Orange](https://rewindex.com/change/r9d781e479713e7.md)


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Canonical: https://rewindex.com/company/sinch/incidents/1l0m4fzwl3fs · Markdown: https://rewindex.com/company/sinch/incidents/1l0m4fzwl3fs.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/1l0m4fzwl3fs · Generated 2026-10-22T00:32:52.726Z