# Sinch: Planned Maintenance - XMS AU Infrastructure Update

> Sinch maintenance “Planned Maintenance - XMS AU Infrastructure Update” on 2026-10-01: impact maintenance (vendor’s label), 14 d, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/14q15c6mdy05
Last updated: 2026-10-15T12:00:19Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed
- Started: 2026-10-01 12:32 UTC · Resolved: 2026-10-15 12:00 UTC · Duration: 14 d
- Updates: 4 · Affected components: Messaging APIs - REST - AU, REST - AU
- [Vendor status page: https://status.sinch.com/incidents/14q15c6mdy05](https://status.sinch.com/incidents/14q15c6mdy05)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **scheduled** 2026-10-01 12:32 UTC: We are writing to inform you that, as part of our continuous efforts to improve the performance, stability, and reliability of our platform, we will be performing scheduled maintenance on the XMS Traffic platform at the times specified below. Type: Maintenance – XMS Infra updates Start Time: 2026-10-15 11:00 UTC End Time: 2026-10-15 12:00 UTC Impact: XMS Traffic – AU During the maintenance window, clients making GET requests may experience intermittent service interruptions, increased response times, or temporary request failures due to the infra update activities. We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
- **scheduled** 2026-10-01 12:38 UTC: We will be undergoing scheduled maintenance during this time.
- **in progress** 2026-10-15 11:00 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-15 12:00 UTC: The scheduled maintenance has been completed.

## Cite this

Maintenance posted by Sinch, started 2026-10-01 12:32 UTC, resolved after 14 d, 4 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/14q15c6mdy05
- Citation: Sinch, “Planned Maintenance - XMS AU Infrastructure Update” (2026-10-01 12:32 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/14q15c6mdy05 (CC BY 4.0).
- Markdown link: `[Sinch: Planned Maintenance - XMS AU Infrastructure Update (2026-10-01)](https://rewindex.com/company/sinch/incidents/14q15c6mdy05)`


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Canonical: https://rewindex.com/company/sinch/incidents/14q15c6mdy05 · Markdown: https://rewindex.com/company/sinch/incidents/14q15c6mdy05.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/14q15c6mdy05 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:59:05.966Z