# Sinch: Sinch Incident - Degradation for Flashcall Verification Service

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-09-29 11:34 UTC · Resolved: 2020-09-29 12:05 UTC · Duration: 31 min
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/0qtdvl5hcc7x](https://status.sinch.com/incidents/0qtdvl5hcc7x)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2020-09-29 12:05 UTC: Dear Customer, We have located the issue on our end and implemented a fix. Flashcall verification services has now been restored. Start time: 11:10 UTC End time: 11:42 UTC Our sincerest apologies for any disruption to your business.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/sinch/incidents/0qtdvl5hcc7x · Markdown: https://rewindex.com/company/sinch/incidents/0qtdvl5hcc7x.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/0qtdvl5hcc7x · Generated 2026-10-19T21:10:02.426Z