# Sinch in October 2024: incidents, uptime and changes

> Sinch in October 2024: 53 incidents on its status page (1 major or critical), 97.74% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2024/10
Last updated: 2024-11-01T00:58:00Z

- Incidents posted: 53 (major/critical: 1) · Maintenance: 116
- By vendor impact label: critical 1, minor 50, none 2
- Uptime (vendor-reported): 97.74% free of major/critical incidents, 67.09% free of any incident; outage time 16 h 46 min, incident time 10.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2024](https://rewindex.com/company/sinch/2024/09.md) · Next: [November 2024](https://rewindex.com/company/sinch/2024/11.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Contacts Service Outage - EU](https://rewindex.com/company/sinch/incidents/c4blkykxwnd0.md) | critical | 2024-10-28 21:07 UTC | 2024-10-29 13:53 UTC | 17 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery Issue Brazil - Tim](https://rewindex.com/company/sinch/incidents/qpjqg1d78bnv.md) | minor | 2024-10-01 05:55 UTC | 2024-10-01 08:04 UTC | 2.1 h | resolved |
| [Delivery Issue Canada - Bell](https://rewindex.com/company/sinch/incidents/43cnjrvh3ggr.md) | minor | 2024-10-01 06:04 UTC | 2024-10-01 07:12 UTC | 1.1 h | resolved |
| [Delivery Issue Mongolia - Unitel](https://rewindex.com/company/sinch/incidents/088s20jp6nlv.md) | minor | 2024-10-02 03:33 UTC | 2024-10-02 05:05 UTC | 1.5 h | resolved |
| [Delivery Issue Germany - Vodafone](https://rewindex.com/company/sinch/incidents/zd7l3bz2dly1.md) | minor | 2024-10-02 05:25 UTC | 2024-10-02 06:41 UTC | 1.3 h | resolved |
| [Delivery Issue Chile - Claro](https://rewindex.com/company/sinch/incidents/sc6ntctnxwyv.md) | minor | 2024-10-02 22:59 UTC | 2024-10-03 01:09 UTC | 2.2 h | resolved |
| [Delivery Issue Chile - Claro](https://rewindex.com/company/sinch/incidents/hf4xqktd3ydc.md) | minor | 2024-10-03 11:03 UTC | 2024-10-03 17:17 UTC | 6.2 h | resolved |
| [Delivery Issue - Italy](https://rewindex.com/company/sinch/incidents/q17k8nmb3txb.md) | minor | 2024-10-03 12:12 UTC | 2024-10-03 14:10 UTC | 2.0 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/nsq76thg7cm1.md) | minor | 2024-10-03 12:14 UTC | 2024-10-03 23:22 UTC | 11 h | resolved |
| [Delivery Issue Brazil - Americanet](https://rewindex.com/company/sinch/incidents/336hyvy1l9hl.md) | minor | 2024-10-06 00:31 UTC | 2024-10-07 05:19 UTC | 29 h | resolved |
| [Delivery Issue Nigeria - 9Mobile](https://rewindex.com/company/sinch/incidents/xz4q1cftxfsv.md) | minor | 2024-10-06 10:35 UTC | 2024-10-07 05:24 UTC | 19 h | resolved |
| [Delivery Issue United Kingdom - O2](https://rewindex.com/company/sinch/incidents/bvptk8ybhp2h.md) | minor | 2024-10-07 21:34 UTC | 2024-10-07 23:07 UTC | 1.6 h | resolved |
| [Delivery Issue France - Free Mobile](https://rewindex.com/company/sinch/incidents/4vtwhyt7fv6l.md) | minor | 2024-10-08 14:32 UTC | 2024-10-08 20:13 UTC | 5.7 h | resolved |
| [Delivery Issue France - Legos](https://rewindex.com/company/sinch/incidents/pwh82gh6pjyz.md) | minor | 2024-10-08 21:33 UTC | 2024-10-08 23:03 UTC | 1.5 h | resolved |
| [Delivery Issue Chile - Nextel](https://rewindex.com/company/sinch/incidents/gqqz7mwh4417.md) | minor | 2024-10-09 04:37 UTC | 2024-10-09 15:24 UTC | 11 h | resolved |
| [DI SMS 365 \| Operator Services \| Report Manager \| Delay in Retrieving Statistics  \| Ref Ticket: MNOC-55684](https://rewindex.com/company/sinch/incidents/y29k5mpjk67n.md) | none | 2024-10-09 13:33 UTC | 2024-10-10 17:39 UTC | 28 h | resolved |
| [Delivery Issues UK - Gamma Telecom](https://rewindex.com/company/sinch/incidents/3f4nb88tdz3r.md) | minor | 2024-10-09 13:53 UTC | 2024-10-09 14:19 UTC | 26 min | resolved |
| [DI SMS 365(iSMS) \| Operator Services \| Vodafone UK Activation Traffic Failure](https://rewindex.com/company/sinch/incidents/zbdl08d6pxgh.md) | minor | 2024-10-09 17:04 UTC | 2024-10-11 01:28 UTC | 32 h | resolved |
| [Delivery Issue Brazil - Algar Telecom](https://rewindex.com/company/sinch/incidents/kh7x0lpx5vw8.md) | minor | 2024-10-10 12:46 UTC | 2024-10-10 20:06 UTC | 7.3 h | resolved |
| [Delivery Issue Brazil - TIM](https://rewindex.com/company/sinch/incidents/8dfctjt8hdqb.md) | minor | 2024-10-10 22:24 UTC | 2024-10-11 03:16 UTC | 4.9 h | resolved |
| [Delivery Issue Nigeria - Glo Mobile](https://rewindex.com/company/sinch/incidents/mjlgn8c59r4q.md) | minor | 2024-10-11 00:30 UTC | 2024-10-11 11:26 UTC | 11 h | resolved |
| [Delivery Issue Sierra Leone - Africell](https://rewindex.com/company/sinch/incidents/rqwk656rlm0h.md) | minor | 2024-10-11 01:46 UTC | 2024-10-11 04:17 UTC | 2.5 h | resolved |
| [Service Degradation - Customer Dashboard - Message Search and Analytics](https://rewindex.com/company/sinch/incidents/fkrj7ym97ds4.md) | minor | 2024-10-11 03:02 UTC | 2024-10-11 03:47 UTC | 45 min | resolved |
| [Delivery Issue United States - Verizon Wireless](https://rewindex.com/company/sinch/incidents/zl5qk37r1kd9.md) | minor | 2024-10-11 18:43 UTC | 2024-10-11 23:37 UTC | 4.9 h | resolved |
| [Delivery Issue Germany - O2](https://rewindex.com/company/sinch/incidents/808qwh6wtwzf.md) | minor | 2024-10-15 12:06 UTC | 2024-10-16 08:09 UTC | 20 h | resolved |
| [Delivery Issue Colombia - Claro](https://rewindex.com/company/sinch/incidents/f9k0ln7k7pzl.md) | minor | 2024-10-16 03:23 UTC | 2024-10-16 05:02 UTC | 1.6 h | resolved |
| [DI SMS 365(iSMS) \|\| Operator Services \|\| Potential delay in delivery of MO, MT and DLR \| TT\# MNOC-55824](https://rewindex.com/company/sinch/incidents/h006v0sc7lh7.md) | none | 2024-10-16 11:26 UTC | 2024-10-16 14:03 UTC | 2.6 h | resolved |
| [Delivery Issue Colombia - Claro](https://rewindex.com/company/sinch/incidents/4yxq0y915lq2.md) | minor | 2024-10-17 03:47 UTC | 2024-10-17 08:40 UTC | 4.9 h | resolved |
| [Delivery Issue Mexico - Altan Redes](https://rewindex.com/company/sinch/incidents/l3t05s3gf08g.md) | minor | 2024-10-17 07:40 UTC | 2024-10-17 12:15 UTC | 4.6 h | resolved |
| [MO Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/9zp4k3y226ms.md) | minor | 2024-10-19 04:07 UTC | 2024-10-19 19:09 UTC | 15 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/y623nrywdjqz.md) | minor | 2024-10-21 06:43 UTC | 2024-10-21 07:50 UTC | 1.1 h | resolved |
| [Delivery Issue Brazil - SurfTelecom](https://rewindex.com/company/sinch/incidents/yhqxksm35vqf.md) | minor | 2024-10-21 19:20 UTC | 2024-10-22 00:50 UTC | 5.5 h | resolved |
| [Delivery Issue New Zealand - Vodafone](https://rewindex.com/company/sinch/incidents/jpbfh0v5zxsx.md) | minor | 2024-10-22 11:03 UTC | 2024-10-22 12:58 UTC | 1.9 h | resolved |
| [Delivery Issues - AT&T Mobility - US](https://rewindex.com/company/sinch/incidents/fgf0hr7ykk54.md) | minor | 2024-10-22 21:22 UTC | 2024-10-22 23:26 UTC | 2.1 h | resolved |
| [Delivery Issues - DigiMobil - ES](https://rewindex.com/company/sinch/incidents/m2jncgxn1yr9.md) | minor | 2024-10-22 22:06 UTC | 2024-10-23 00:10 UTC | 2.1 h | resolved |
| [Delivery Issue Iraq - Korek Telecom](https://rewindex.com/company/sinch/incidents/497r4gwlgbl5.md) | minor | 2024-10-23 07:37 UTC | 2024-10-23 08:49 UTC | 1.2 h | resolved |
| [Delivery Issue United States - Google Voice](https://rewindex.com/company/sinch/incidents/brpl1ngw0vt9.md) | minor | 2024-10-23 07:42 UTC | 2024-10-23 11:04 UTC | 3.4 h | resolved |
| [DI SMS 365 \| Operator Services \| Potential delay in delivery of MT & DR Traffic \| TT\# MNOC-55981](https://rewindex.com/company/sinch/incidents/b4108bxchj1m.md) | minor | 2024-10-23 13:09 UTC | 2024-10-23 13:51 UTC | 42 min | resolved |
| [Delivery Issue Israel - Partner](https://rewindex.com/company/sinch/incidents/yd8p10s1tpjc.md) | minor | 2024-10-23 21:36 UTC | 2024-10-24 01:07 UTC | 3.5 h | resolved |
| [Delivery Issue - Mali - Malitel](https://rewindex.com/company/sinch/incidents/kjcqqw3639js.md) | minor | 2024-10-24 01:07 UTC | 2024-10-24 02:46 UTC | 1.6 h | resolved |
| [Sinch Degradation - DK platform & UCP dashboard](https://rewindex.com/company/sinch/incidents/x185mf01d5bw.md) | minor | 2024-10-24 08:00 UTC | 2024-10-24 10:11 UTC | 2.2 h | resolved |
| [DI SMS 365 \| Operator Services \| Delay in delivery towards +1 US destinations for 10DLC Customers \| TT\# MNOC-56012](https://rewindex.com/company/sinch/incidents/vj8wwg03hfp6.md) | minor | 2024-10-24 17:24 UTC | 2024-10-24 23:55 UTC | 6.5 h | resolved |
| [Delivery Issue United States - Verizon Wireless](https://rewindex.com/company/sinch/incidents/kxjt9h145wcw.md) | minor | 2024-10-25 01:09 UTC | 2024-10-25 02:55 UTC | 1.8 h | resolved |
| [DI SMS 365 \| Operator Services \| Delay in delivery towards +1 US destinations for 10DLC Customers \| TT\# MNOC-56012](https://rewindex.com/company/sinch/incidents/vzwtxtclhxq4.md) | minor | 2024-10-25 01:48 UTC | 2024-10-25 03:02 UTC | 1.2 h | resolved |
| [Delivery Issue Australia - Vodafone Hutchinson](https://rewindex.com/company/sinch/incidents/hzyb10cvglg6.md) | minor | 2024-10-25 13:58 UTC | 2024-10-25 20:13 UTC | 6.3 h | resolved |
| [DI SMS 365 \| Operator Services \| Delay in delivery towards +1 US destinations for 10DLC Customers \| TT\# MNOC-56012](https://rewindex.com/company/sinch/incidents/b739wl8v3cqd.md) | minor | 2024-10-25 14:37 UTC | 2024-10-25 15:38 UTC | 1.0 h | resolved |
| [Delivery Issue Brazil - Sercomtel](https://rewindex.com/company/sinch/incidents/jg1xy4v3m3qw.md) | minor | 2024-10-25 19:04 UTC | 2024-10-26 00:02 UTC | 5.0 h | resolved |
| [Delivery Issue Claro - Brazil](https://rewindex.com/company/sinch/incidents/5ffg7rpdbr1l.md) | minor | 2024-10-26 21:22 UTC | 2024-10-27 00:09 UTC | 2.8 h | resolved |
| [Delivery Issue Spain - DigiMobil](https://rewindex.com/company/sinch/incidents/0v555mssg3zv.md) | minor | 2024-10-27 20:56 UTC | 2024-10-27 21:23 UTC | 27 min | resolved |
| [Delivery Issue Brazil - SurfTelecom](https://rewindex.com/company/sinch/incidents/d4rmllhbbdxw.md) | minor | 2024-10-28 07:55 UTC | 2024-10-28 20:00 UTC | 12 h | resolved |
| [Contacts Service Outage - EU](https://rewindex.com/company/sinch/incidents/c4blkykxwnd0.md) | critical | 2024-10-28 21:07 UTC | 2024-10-29 13:53 UTC | 17 h | resolved |
| [Delivery Issue - United States - T-Mobile](https://rewindex.com/company/sinch/incidents/zrv9p0yv0z1c.md) | minor | 2024-10-30 05:52 UTC | 2024-10-30 08:18 UTC | 2.4 h | resolved |
| [Delivery Issue Brazil - TIM](https://rewindex.com/company/sinch/incidents/xwdhsfsx213b.md) | minor | 2024-10-30 11:47 UTC | 2024-10-30 16:11 UTC | 4.4 h | resolved |
| [Delivery Issue - Dominican Republic - Claro](https://rewindex.com/company/sinch/incidents/3ks4hw20k03n.md) | minor | 2024-10-31 23:57 UTC | 2024-11-01 00:58 UTC | 1.0 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] External Maintenance - AT&T - United States](https://rewindex.com/company/sinch/incidents/2x15dtd97vpy.md) | maintenance | 2024-10-01 03:00 UTC | 2024-10-01 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - MMS US](https://rewindex.com/company/sinch/incidents/ww41v3n0932t.md) | maintenance | 2024-10-01 03:01 UTC | 2024-10-01 10:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-11384](https://rewindex.com/company/sinch/incidents/05pqrlcxrfl5.md) | maintenance | 2024-10-01 06:00 UTC | 2024-10-01 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application, System & Database Maintenance \| PCRSDI-11264](https://rewindex.com/company/sinch/incidents/tlzh4nvh0n4l.md) | maintenance | 2024-10-01 06:01 UTC | 2024-10-01 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - United States](https://rewindex.com/company/sinch/incidents/9t7l6ffhkzy3.md) | maintenance | 2024-10-02 03:00 UTC | 2024-10-02 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/kz2fhcbv7wmq.md) | maintenance | 2024-10-02 07:00 UTC | 2024-10-02 15:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/hy3j1yj9600w.md) | maintenance | 2024-10-02 13:00 UTC | 2024-10-02 15:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/pwtss1ldwxc1.md) | maintenance | 2024-10-03 03:00 UTC | 2024-10-03 07:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - MMS US](https://rewindex.com/company/sinch/incidents/c8bcbm9hp8q7.md) | maintenance | 2024-10-03 06:00 UTC | 2024-10-03 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI MMS 365 (MMX) \| Operator Services \| Application Maintenance  \| PCR Number \# PCRSDI-11367](https://rewindex.com/company/sinch/incidents/nyn3bczw9jt2.md) | maintenance | 2024-10-03 06:00 UTC | 2024-10-03 09:02 UTC | 3.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/q4q5y0q859pf.md) | maintenance | 2024-10-03 07:00 UTC | 2024-10-03 15:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/v5jjqqtgzxcx.md) | maintenance | 2024-10-03 13:30 UTC | 2024-10-03 15:01 UTC | 1.5 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Scheduled Maintenance for Query Service - Finland Operators](https://rewindex.com/company/sinch/incidents/vdp371djwnyt.md) | maintenance | 2024-10-05 17:00 UTC | 2024-10-06 09:00 UTC | 16 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile United States](https://rewindex.com/company/sinch/incidents/hhnscsxgxc29.md) | maintenance | 2024-10-06 04:00 UTC | 2024-10-06 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Server Maintanance](https://rewindex.com/company/sinch/incidents/bl7j6b576x3s.md) | maintenance | 2024-10-07 06:00 UTC | 2024-10-07 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/rd8b1xn4706x.md) | maintenance | 2024-10-07 07:00 UTC | 2024-10-07 15:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Sinch SSL Certificate Update](https://rewindex.com/company/sinch/incidents/9mvvr72q6k7j.md) | maintenance | 2024-10-07 07:30 UTC | 2024-10-07 10:30 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T](https://rewindex.com/company/sinch/incidents/9bvcfs8jcg8p.md) | maintenance | 2024-10-08 02:00 UTC | 2024-10-08 09:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Scheduled Service Callback SMS Update Datacenter Ascenty](https://rewindex.com/company/sinch/incidents/520yj4zzf8sq.md) | maintenance | 2024-10-08 02:00 UTC | 2024-10-08 08:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - Verizon - United States](https://rewindex.com/company/sinch/incidents/940n7c47txns.md) | maintenance | 2024-10-08 04:00 UTC | 2024-10-08 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T- MX](https://rewindex.com/company/sinch/incidents/2grhss7vh3yn.md) | maintenance | 2024-10-08 04:01 UTC | 2024-10-08 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application, System & Database Maintenance \| PCRSDI-11265](https://rewindex.com/company/sinch/incidents/6xbhr576y481.md) | maintenance | 2024-10-08 06:00 UTC | 2024-10-08 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI MMS 365 (MMX) \| Operator Services \| Application Maintenance  \| PCR Number \# PCRSDI-11366](https://rewindex.com/company/sinch/incidents/3dl3zdz4zjt3.md) | maintenance | 2024-10-08 06:01 UTC | 2024-10-08 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Sinch Digital Interconnect \| Customer Management Portal \|TLS certificate renewal \| \# PCRSDI-11378](https://rewindex.com/company/sinch/incidents/w8mkkj4z6ng5.md) | maintenance | 2024-10-08 06:02 UTC | 2024-10-08 07:12 UTC | 1.2 h | resolved |
| [\[Scheduled\] DI Customer Management Portal \|TLS certificate renewal \| \# PCRSDI-11402](https://rewindex.com/company/sinch/incidents/xby5jsjqhr3q.md) | maintenance | 2024-10-08 06:02 UTC | 2024-10-08 07:11 UTC | 1.1 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider CA](https://rewindex.com/company/sinch/incidents/59dzpj8sykbf.md) | maintenance | 2024-10-08 06:02 UTC | 2024-10-08 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/sxmws35z8v94.md) | maintenance | 2024-10-08 07:00 UTC | 2024-10-08 15:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Migration of legacy connections - Pakistan](https://rewindex.com/company/sinch/incidents/zpc9yfs1xw86.md) | maintenance | 2024-10-08 08:00 UTC | 2024-10-08 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/jzjclm7qbksj.md) | maintenance | 2024-10-08 12:30 UTC | 2024-10-08 13:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] \*\*\* CANCELLED\*\*\* DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-11388](https://rewindex.com/company/sinch/incidents/454l8wwk94gj.md) | maintenance | 2024-10-09 04:50 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Sinch Scheduled Maintenance - Elastic SIP Trunking - Provisioning Freeze](https://rewindex.com/company/sinch/incidents/2hvxt0rs2t4s.md) | maintenance | 2024-10-09 05:00 UTC | 2024-10-09 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/6l3b49h76kb0.md) | maintenance | 2024-10-09 07:00 UTC | 2024-10-09 15:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/zx17rzrqss1x.md) | maintenance | 2024-10-09 08:00 UTC | 2024-10-09 09:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/kq8zn3jybrmx.md) | maintenance | 2024-10-09 09:00 UTC | 2024-10-09 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/n5nq894slgp1.md) | maintenance | 2024-10-09 14:00 UTC | 2024-10-09 15:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Service Callback SMS Update Datacenter Equinix](https://rewindex.com/company/sinch/incidents/9g90wdfzh65k.md) | maintenance | 2024-10-10 02:00 UTC | 2024-10-10 08:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/pld2d6dsrk3d.md) | maintenance | 2024-10-10 03:00 UTC | 2024-10-10 07:02 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - Verizon - United States](https://rewindex.com/company/sinch/incidents/7tc2xvhkr80g.md) | maintenance | 2024-10-10 04:00 UTC | 2024-10-10 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider US](https://rewindex.com/company/sinch/incidents/xc8yxq9my3r8.md) | maintenance | 2024-10-10 04:30 UTC | 2024-10-10 10:30 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - US Cellular - United States](https://rewindex.com/company/sinch/incidents/blzmc4nxrbtr.md) | maintenance | 2024-10-10 04:31 UTC | 2024-10-10 10:30 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI MMS 365 (MMX) /DI MMS 365 (MM7) \| Operator Services \| Application Maintenance  \| PCR Number \# PCRSDI-11365](https://rewindex.com/company/sinch/incidents/6rbg7vvmtlqt.md) | maintenance | 2024-10-10 05:18 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider CA](https://rewindex.com/company/sinch/incidents/sq5dnwyzbgzf.md) | maintenance | 2024-10-10 06:00 UTC | 2024-10-10 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/zxq87fk38pzw.md) | maintenance | 2024-10-10 07:01 UTC | 2024-10-10 15:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile United States](https://rewindex.com/company/sinch/incidents/gyh7j9w1d7xx.md) | maintenance | 2024-10-11 04:00 UTC | 2024-10-11 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - US & CA](https://rewindex.com/company/sinch/incidents/q882276lwdqb.md) | maintenance | 2024-10-11 21:00 UTC | 2024-10-12 03:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - AU](https://rewindex.com/company/sinch/incidents/pdmfsqxpljyt.md) | maintenance | 2024-10-12 10:00 UTC | 2024-10-13 16:00 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - EU](https://rewindex.com/company/sinch/incidents/xs8n97tdp9cz.md) | maintenance | 2024-10-12 16:00 UTC | 2024-10-13 22:01 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - AF](https://rewindex.com/company/sinch/incidents/5hb0jh97qqq2.md) | maintenance | 2024-10-12 16:01 UTC | 2024-10-13 22:00 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - NA](https://rewindex.com/company/sinch/incidents/rh1d77r857yy.md) | maintenance | 2024-10-13 01:00 UTC | 2024-10-14 07:00 UTC | 30 h | resolved |
| [\[Scheduled\] External Maintenance - US & CA](https://rewindex.com/company/sinch/incidents/7lm42fvsrq2q.md) | maintenance | 2024-10-14 04:00 UTC | 2024-10-14 10:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - Dashboard Database Maintenance](https://rewindex.com/company/sinch/incidents/v3rdk41jdqb8.md) | maintenance | 2024-10-14 04:00 UTC | 2024-10-14 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Emergency Maintenance - MMS](https://rewindex.com/company/sinch/incidents/syd81vxts7q5.md) | maintenance | 2024-10-14 08:01 UTC | 2024-10-14 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application, System & Database Maintenance \| PCRSDI-11266](https://rewindex.com/company/sinch/incidents/pvz3zjydc7vz.md) | maintenance | 2024-10-14 17:02 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] External Maintenance - US & CA](https://rewindex.com/company/sinch/incidents/bydgpr3bmnsx.md) | maintenance | 2024-10-15 04:00 UTC | 2024-10-15 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/g75tz9bm93kq.md) | maintenance | 2024-10-15 09:00 UTC | 2024-10-15 10:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Scheduled Maintenance for Query Service - Finland Operators \|](https://rewindex.com/company/sinch/incidents/3wz2xhq73dmp.md) | maintenance | 2024-10-15 17:00 UTC | 2024-10-16 03:00 UTC | 10 h | resolved |
| [\[Scheduled\] DI MMs 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-11385](https://rewindex.com/company/sinch/incidents/4r8g2f4ck1dm.md) | maintenance | 2024-10-16 03:35 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] External Maintenance - Verizon - United States](https://rewindex.com/company/sinch/incidents/gb95mqpnfgj2.md) | maintenance | 2024-10-16 04:00 UTC | 2024-10-16 07:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - US & CA.](https://rewindex.com/company/sinch/incidents/7fdd5r7wnztn.md) | maintenance | 2024-10-16 04:01 UTC | 2024-10-16 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/34cdzm2mb1bc.md) | maintenance | 2024-10-16 07:00 UTC | 2024-10-16 15:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/91tfc5k714c3.md) | maintenance | 2024-10-16 08:31 UTC | 2024-10-16 09:31 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-11421](https://rewindex.com/company/sinch/incidents/z5vrdjk9k502.md) | maintenance | 2024-10-17 02:00 UTC | 2024-10-17 02:03 UTC | 3 min | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/ppl41dg2vpgq.md) | maintenance | 2024-10-17 03:00 UTC | 2024-10-17 07:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Network Maintenance  \| PCR Number \# PCRSDI-11399](https://rewindex.com/company/sinch/incidents/0jgw3txfllj8.md) | maintenance | 2024-10-17 06:00 UTC | 2024-10-17 07:30 UTC | 1.5 h | resolved |
| [\[Scheduled\] Internal Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/l6tbvt0yhhjq.md) | maintenance | 2024-10-17 07:00 UTC | 2024-10-17 15:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/gmrd1dlswbcm.md) | maintenance | 2024-10-17 12:00 UTC | 2024-10-17 14:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - US & CA](https://rewindex.com/company/sinch/incidents/wd3z26473nqn.md) | maintenance | 2024-10-18 03:00 UTC | 2024-10-18 10:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] 2FA Activation and Device Fingerprint.](https://rewindex.com/company/sinch/incidents/dg4ln8nnxrdh.md) | maintenance | 2024-10-21 00:00 UTC | 2024-10-21 00:01 UTC | 1 min | resolved |
| [\[Scheduled\] External Maintenance - AT&T United States](https://rewindex.com/company/sinch/incidents/q0drg40y8jf7.md) | maintenance | 2024-10-21 03:00 UTC | 2024-10-21 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile United States](https://rewindex.com/company/sinch/incidents/rz643q0s77hy.md) | maintenance | 2024-10-21 03:00 UTC | 2024-10-21 11:01 UTC | 8.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/bvlrdrdklzhf.md) | maintenance | 2024-10-21 10:10 UTC | 2024-10-21 11:00 UTC | 50 min | resolved |
| [\[Scheduled\] Internal Maintenance - Migration of legacy connections - M1 Singapore](https://rewindex.com/company/sinch/incidents/fhcsvhvty6sj.md) | maintenance | 2024-10-21 13:00 UTC | 2024-10-21 15:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Emergency ISP Maintenance - EU](https://rewindex.com/company/sinch/incidents/5qpv2jyjtfvq.md) | maintenance | 2024-10-22 01:00 UTC | 2024-10-22 03:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T United States](https://rewindex.com/company/sinch/incidents/l6z0m8z9k0dx.md) | maintenance | 2024-10-22 03:01 UTC | 2024-10-22 09:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCRSDI-11421](https://rewindex.com/company/sinch/incidents/903fryvxq5fr.md) | maintenance | 2024-10-22 03:41 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCRSDI-11412](https://rewindex.com/company/sinch/incidents/nrx23tldk7ch.md) | maintenance | 2024-10-22 05:00 UTC | 2024-10-22 10:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application, System & Database Maintenance \| PCRSDI-11267](https://rewindex.com/company/sinch/incidents/sy61xv2hrmvs.md) | maintenance | 2024-10-22 06:00 UTC | 2024-10-22 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US SMSCs](https://rewindex.com/company/sinch/incidents/bzxtc3nxr827.md) | maintenance | 2024-10-22 09:00 UTC | 2024-10-22 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US.](https://rewindex.com/company/sinch/incidents/dhjkb99dcj68.md) | maintenance | 2024-10-22 09:00 UTC | 2024-10-22 11:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - Verification Flashcall](https://rewindex.com/company/sinch/incidents/2kx58ccq00ly.md) | maintenance | 2024-10-22 10:00 UTC | 2024-10-22 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Elastic SIP Trunking - user defined ports and SRV](https://rewindex.com/company/sinch/incidents/v2rz6cxdyq9m.md) | maintenance | 2024-10-22 13:00 UTC | 2024-10-22 14:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] api.mblox.com SSL Certificate Update](https://rewindex.com/company/sinch/incidents/yndylv8rjpk5.md) | maintenance | 2024-10-22 14:30 UTC | 2024-10-22 15:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCRSDI-11413](https://rewindex.com/company/sinch/incidents/css8c9fpjnqb.md) | maintenance | 2024-10-23 05:00 UTC | 2024-10-23 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI MMS 365 (MM4) \| Operator Services \| Application Maintenance \| PCRSDI-11427](https://rewindex.com/company/sinch/incidents/7rz322tkyp3v.md) | maintenance | 2024-10-23 06:00 UTC | 2024-10-23 09:10 UTC | 3.2 h | resolved |
| [\[Scheduled\] External Maintenance - US & CA](https://rewindex.com/company/sinch/incidents/wvxktgcm7hg9.md) | maintenance | 2024-10-23 07:00 UTC | 2024-10-23 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/z852gky279t9.md) | maintenance | 2024-10-23 08:00 UTC | 2024-10-23 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/53qsc6gm0rdz.md) | maintenance | 2024-10-23 09:00 UTC | 2024-10-23 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Database & System Maintenance \| PCR Number \# PCRSDI-11432](https://rewindex.com/company/sinch/incidents/11zwxsm0009z.md) | maintenance | 2024-10-23 14:00 UTC | 2024-10-23 15:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Migration of MO traffic to new Sigtran link- SingTel Singapore](https://rewindex.com/company/sinch/incidents/q4qlb37swc53.md) | maintenance | 2024-10-23 23:00 UTC | 2024-10-24 00:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/3g6b254stwrq.md) | maintenance | 2024-10-24 03:00 UTC | 2024-10-24 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T United States](https://rewindex.com/company/sinch/incidents/22htj4kv3cwc.md) | maintenance | 2024-10-24 03:00 UTC | 2024-10-24 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCRSDI-11441](https://rewindex.com/company/sinch/incidents/99vvkgjbdthc.md) | maintenance | 2024-10-24 05:00 UTC | 2024-10-24 08:49 UTC | 3.8 h | resolved |
| [\[Scheduled\] DI E-Mail 365 \| 3rd Party Application Maintenance \| Ref Number\#NA](https://rewindex.com/company/sinch/incidents/nl2865wlk9gy.md) | maintenance | 2024-10-24 08:00 UTC | 2024-10-24 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - EU3 Site](https://rewindex.com/company/sinch/incidents/grlpr9ps9dlh.md) | maintenance | 2024-10-24 11:00 UTC | 2024-10-24 19:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Elastic SIP Trunking - user defined ports and SRV (rescheduled from Oct 22)](https://rewindex.com/company/sinch/incidents/y22j7lsbpxfr.md) | maintenance | 2024-10-24 13:00 UTC | 2024-10-24 14:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - US & CA](https://rewindex.com/company/sinch/incidents/hcdgy3cq9m50.md) | maintenance | 2024-10-25 03:00 UTC | 2024-10-25 10:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] SSL Certificate Update - eu3.smpp.api.sinch.com](https://rewindex.com/company/sinch/incidents/dnnhk8jjrdgy.md) | maintenance | 2024-10-25 09:00 UTC | 2024-10-25 12:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/t1lrpjlkhypf.md) | maintenance | 2024-10-25 11:00 UTC | 2024-10-25 12:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI E-Mail 365 \| Application Maintenance \| PCR Number \# PCRSDI-11407](https://rewindex.com/company/sinch/incidents/zq6829q76w7n.md) | maintenance | 2024-10-27 02:00 UTC | 2024-10-27 04:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Migration of legacy connections - Ooredoo Kuwait](https://rewindex.com/company/sinch/incidents/ysh3b0bfsvxb.md) | maintenance | 2024-10-28 04:00 UTC | 2024-10-28 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Contact Pro - SAP Business Objects version upgrade](https://rewindex.com/company/sinch/incidents/44jx69y23pp5.md) | maintenance | 2024-10-28 09:00 UTC | 2024-10-28 15:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - EU3 Site](https://rewindex.com/company/sinch/incidents/6v7krqbyrd0t.md) | maintenance | 2024-10-28 11:00 UTC | 2024-10-28 19:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application, System & Database Maintenance \| PCRSDI-11266](https://rewindex.com/company/sinch/incidents/pt9l7tbh161l.md) | maintenance | 2024-10-29 06:00 UTC | 2024-10-29 09:16 UTC | 3.3 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application, System & Database Maintenance \| PCRSDI-11266](https://rewindex.com/company/sinch/incidents/y1lx3qxq1yrf.md) | maintenance | 2024-10-29 06:01 UTC | 2024-10-29 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Contact Pro - (SBC) Session Border Controller upgrade - NA](https://rewindex.com/company/sinch/incidents/sw8lwkv9z0d0.md) | maintenance | 2024-10-29 07:00 UTC | 2024-10-29 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/6bdck4bdjrn5.md) | maintenance | 2024-10-29 08:30 UTC | 2024-10-29 09:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - EU3 Site](https://rewindex.com/company/sinch/incidents/k5vhvmr54mnq.md) | maintenance | 2024-10-29 11:00 UTC | 2024-10-29 19:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/1f8sc82j1cyk.md) | maintenance | 2024-10-30 04:30 UTC | 2024-10-30 07:00 UTC | 2.5 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCRSDI-11388](https://rewindex.com/company/sinch/incidents/hbmcr2sxcvk7.md) | maintenance | 2024-10-30 05:00 UTC | 2024-10-30 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Migration of legacy connections - Orange in Reunion](https://rewindex.com/company/sinch/incidents/0zfbx4yf577v.md) | maintenance | 2024-10-30 08:00 UTC | 2024-10-30 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch SSL Certificate Update](https://rewindex.com/company/sinch/incidents/wgs66n177ctq.md) | maintenance | 2024-10-30 09:00 UTC | 2024-10-30 12:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - EU3 Site](https://rewindex.com/company/sinch/incidents/19zpnfdc817t.md) | maintenance | 2024-10-30 11:00 UTC | 2024-10-30 19:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/42s5npwf121b.md) | maintenance | 2024-10-31 03:00 UTC | 2024-10-31 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - US 10DLC Service](https://rewindex.com/company/sinch/incidents/qz200yx19zc2.md) | maintenance | 2024-10-31 10:00 UTC | 2024-10-31 16:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - EU3 Site](https://rewindex.com/company/sinch/incidents/s3pvbd4q87pz.md) | maintenance | 2024-10-31 11:00 UTC | 2024-10-31 19:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/nb2qw50k8r53.md) | maintenance | 2024-10-31 11:01 UTC | 2024-10-31 12:00 UTC | 59 min | resolved |

## Cite this

Sinch posted 53 status incidents in October 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2024/10
- Citation: Sinch, “Sinch in October 2024” (2024-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2024/10 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in October 2024 (2024-10-01)](https://rewindex.com/company/sinch/2024/10)`


---
Canonical: https://rewindex.com/company/sinch/2024/10 · Markdown: https://rewindex.com/company/sinch/2024/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:16:10.814Z