# Sinch in May 2024: incidents, uptime and changes

> Sinch in May 2024: 60 incidents on its status page (1 major or critical), 99.80% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2024/05
Last updated: 2024-06-01T00:00:00Z

- Incidents posted: 60 (major/critical: 1) · Maintenance: 64
- By vendor impact label: major 1, minor 57, none 2
- Uptime (vendor-reported): 99.80% free of major/critical incidents, 31.67% free of any incident; outage time 1 h 27 min, incident time 21.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2024](https://rewindex.com/company/sinch/2024/04.md) · Next: [June 2024](https://rewindex.com/company/sinch/2024/06.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/kfjthm6bgfj1.md) | major | 2024-05-17 21:50 UTC | 2024-05-17 23:17 UTC | 1.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery Issue Honduras - Tigo](https://rewindex.com/company/sinch/incidents/g3msbd97syw5.md) | minor | 2024-05-01 14:45 UTC | 2024-05-02 00:12 UTC | 9.4 h | resolved |
| [Delivery Issues - US - AT&T](https://rewindex.com/company/sinch/incidents/t5jvhxp0bk1g.md) | minor | 2024-05-01 21:51 UTC | 2024-05-01 23:00 UTC | 1.1 h | resolved |
| [Delivery Issue Pakistan - Jazz](https://rewindex.com/company/sinch/incidents/5gbml11dp9xr.md) | minor | 2024-05-02 00:41 UTC | 2024-05-02 01:13 UTC | 32 min | resolved |
| [Delivery Issue Chile - Entel PCS](https://rewindex.com/company/sinch/incidents/4rw04c36rtcx.md) | minor | 2024-05-02 03:37 UTC | 2024-05-02 08:09 UTC | 4.5 h | resolved |
| [Delivery Issue Congo DR - Africell](https://rewindex.com/company/sinch/incidents/64k38nznjscx.md) | minor | 2024-05-02 03:44 UTC | 2024-05-02 05:35 UTC | 1.9 h | resolved |
| [Delivery Issue Myanmar - MPT](https://rewindex.com/company/sinch/incidents/frp0nk2cq37g.md) | minor | 2024-05-02 09:31 UTC | 2024-05-02 20:10 UTC | 11 h | resolved |
| [Delivery issue - Telenor Sweden](https://rewindex.com/company/sinch/incidents/5120zxx1qb1p.md) | minor | 2024-05-03 02:26 UTC | 2024-05-03 03:42 UTC | 1.3 h | resolved |
| [Calling Services - Performance Degradation on US-EAST](https://rewindex.com/company/sinch/incidents/z9srjt0dbwrd.md) | minor | 2024-05-05 05:16 UTC | 2024-05-05 09:20 UTC | 4.1 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/tqgxsm46xr6b.md) | minor | 2024-05-06 18:02 UTC | 2024-05-06 23:17 UTC | 5.3 h | resolved |
| [Delivery issue Brazil - TIM](https://rewindex.com/company/sinch/incidents/6y3wqmwgm53k.md) | minor | 2024-05-06 22:30 UTC | 2024-05-07 13:15 UTC | 15 h | resolved |
| [Delivery Issue Sierra Leone - Africell Sierra Leone](https://rewindex.com/company/sinch/incidents/t2vr5zsfcml3.md) | minor | 2024-05-07 16:50 UTC | 2024-05-13 21:18 UTC | 6 d | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR Traffic \| TT\# MNOC-53224](https://rewindex.com/company/sinch/incidents/m6967g317jdp.md) | minor | 2024-05-07 17:25 UTC | 2024-05-07 20:28 UTC | 3.0 h | resolved |
| [Delivery Issue Mali - Malitel](https://rewindex.com/company/sinch/incidents/pwck5qcvwdwd.md) | minor | 2024-05-08 16:51 UTC | 2024-05-08 20:12 UTC | 3.4 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR Traffic \| TT\# MNOC-53247](https://rewindex.com/company/sinch/incidents/pdmt28jvqtk7.md) | minor | 2024-05-08 17:18 UTC | 2024-05-08 21:46 UTC | 4.5 h | resolved |
| [Delivery Issue USA - AT&T](https://rewindex.com/company/sinch/incidents/wt1knvwqfnjz.md) | minor | 2024-05-09 07:07 UTC | 2024-05-09 12:01 UTC | 4.9 h | resolved |
| [Delivery issues Spain - DigiMobil](https://rewindex.com/company/sinch/incidents/kc0bhhdbbb0g.md) | minor | 2024-05-09 07:48 UTC | 2024-05-09 13:42 UTC | 5.9 h | resolved |
| [Delivery issues Spain - DigiMobil](https://rewindex.com/company/sinch/incidents/dt7wc7g49rw6.md) | minor | 2024-05-09 16:03 UTC | 2024-05-10 10:26 UTC | 18 h | resolved |
| [Delivery Issue Mali - Malitel](https://rewindex.com/company/sinch/incidents/0rpvpzpnrrsb.md) | minor | 2024-05-09 20:47 UTC | 2024-05-09 23:10 UTC | 2.4 h | resolved |
| [Delivery Issue Qatar - Ooredoo](https://rewindex.com/company/sinch/incidents/dwrq0v39nmwm.md) | minor | 2024-05-10 00:16 UTC | 2024-05-10 02:11 UTC | 1.9 h | resolved |
| [Delivery Issue Congo (DRC) - Africell](https://rewindex.com/company/sinch/incidents/ck451xt6kx9y.md) | minor | 2024-05-10 20:44 UTC | 2024-05-11 15:39 UTC | 19 h | resolved |
| [Delivery Issue Mali - Malitel](https://rewindex.com/company/sinch/incidents/skz0cxktytn4.md) | minor | 2024-05-12 09:20 UTC | 2024-05-12 11:59 UTC | 2.6 h | resolved |
| [Delivery Issue USA - US-Cellular](https://rewindex.com/company/sinch/incidents/lfsqdn3b8rcr.md) | minor | 2024-05-13 12:01 UTC | 2024-05-13 18:41 UTC | 6.7 h | resolved |
| [Calling and Verification Services - Performance Degradation on Eu-Central-1](https://rewindex.com/company/sinch/incidents/9mwp4lbtg1pz.md) | minor | 2024-05-13 15:32 UTC | 2024-05-13 18:39 UTC | 3.1 h | resolved |
| [Delivery Issue Sweden - Tele2Comviq](https://rewindex.com/company/sinch/incidents/bdkd0qfxqvxx.md) | minor | 2024-05-13 23:00 UTC | 2024-05-14 03:26 UTC | 4.4 h | resolved |
| [Delivery Issue USA - US-Cellular](https://rewindex.com/company/sinch/incidents/m94rv7kqq1pk.md) | minor | 2024-05-14 04:51 UTC | 2024-05-14 11:07 UTC | 6.3 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR messages \| TT\#MNOC-53343](https://rewindex.com/company/sinch/incidents/wzw0g40nl00f.md) | minor | 2024-05-14 18:34 UTC | 2024-05-14 22:21 UTC | 3.8 h | resolved |
| [Delivery Issue Turkey - Vodafone Turkey](https://rewindex.com/company/sinch/incidents/rdnft596svsf.md) | minor | 2024-05-15 15:29 UTC | 2024-05-15 17:08 UTC | 1.6 h | resolved |
| [Delivery Issue Germany - O2](https://rewindex.com/company/sinch/incidents/wmzkdmnbg8wc.md) | minor | 2024-05-15 22:33 UTC | 2024-05-16 01:08 UTC | 2.6 h | resolved |
| [Delivery Issues MMS MO - AU Telstra](https://rewindex.com/company/sinch/incidents/k74vb2tcdjq1.md) | minor | 2024-05-16 04:54 UTC | 2024-05-16 09:46 UTC | 4.9 h | resolved |
| [Delivery Receipts Degradation Germany - O2](https://rewindex.com/company/sinch/incidents/y48cs1ycmq65.md) | minor | 2024-05-16 15:20 UTC | 2024-05-17 00:05 UTC | 8.8 h | resolved |
| [Delivery Issue MMS MO – AT&T Mobility - US](https://rewindex.com/company/sinch/incidents/y41vdnj4s0qk.md) | minor | 2024-05-16 15:46 UTC | 2024-06-21 19:21 UTC | 36 d | resolved |
| [Delivery Issue MMS US - T-Mobile](https://rewindex.com/company/sinch/incidents/7f4tg1cwmmk6.md) | minor | 2024-05-16 15:49 UTC | 2024-05-16 18:11 UTC | 2.4 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR messages \| TT\#MNOC-53409](https://rewindex.com/company/sinch/incidents/s4m5pxxrn1cb.md) | minor | 2024-05-16 19:13 UTC | 2024-05-17 00:34 UTC | 5.3 h | resolved |
| [Inbound Delivery Degradation Germany - O2](https://rewindex.com/company/sinch/incidents/p538n52291gl.md) | minor | 2024-05-17 09:41 UTC | 2024-05-17 21:05 UTC | 11 h | resolved |
| [Delivery Issue Congo D.R - Africell](https://rewindex.com/company/sinch/incidents/w5pmqvq4xr99.md) | minor | 2024-05-17 19:02 UTC | 2024-05-18 02:04 UTC | 7.0 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/kfjthm6bgfj1.md) | major | 2024-05-17 21:50 UTC | 2024-05-17 23:17 UTC | 1.4 h | resolved |
| [Delivery Issue Mexico - Izzi](https://rewindex.com/company/sinch/incidents/nrh0g1t7rfx0.md) | minor | 2024-05-18 20:05 UTC | 2024-05-19 02:04 UTC | 6.0 h | resolved |
| [Delivery Issue Germany - O2](https://rewindex.com/company/sinch/incidents/gnsfs5rb5622.md) | minor | 2024-05-19 09:28 UTC | 2024-05-19 13:04 UTC | 3.6 h | resolved |
| [10 DLC Number Provisioning Degradation](https://rewindex.com/company/sinch/incidents/d1236wbskp9q.md) | minor | 2024-05-21 21:24 UTC | 2024-05-23 08:53 UTC | 35 h | resolved |
| [Delivery Issue Canada - ISP Telecom](https://rewindex.com/company/sinch/incidents/kvv658kssfl5.md) | minor | 2024-05-22 09:59 UTC | 2024-05-22 16:53 UTC | 6.9 h | resolved |
| [Delivery Issue Spain - Vodafone Spain](https://rewindex.com/company/sinch/incidents/b74q673l9llc.md) | minor | 2024-05-22 22:59 UTC | 2024-05-23 15:46 UTC | 17 h | resolved |
| [Delivery Issue Angola - Africell](https://rewindex.com/company/sinch/incidents/wby4z9vdtc79.md) | minor | 2024-05-23 07:40 UTC | 2024-05-23 08:51 UTC | 1.2 h | resolved |
| [Delivery Issue Angola - Africell](https://rewindex.com/company/sinch/incidents/66qqkgz3dwh0.md) | minor | 2024-05-23 11:36 UTC | 2024-05-23 15:54 UTC | 4.3 h | resolved |
| [Delivery Issue France - Multiple Operators](https://rewindex.com/company/sinch/incidents/kjy3bmh5gxg1.md) | minor | 2024-05-23 15:41 UTC | 2024-05-24 10:23 UTC | 19 h | resolved |
| [Delivery Issue Italy - Fastweb](https://rewindex.com/company/sinch/incidents/c8tx2gjd520p.md) | minor | 2024-05-23 21:45 UTC | 2024-05-23 23:07 UTC | 1.4 h | resolved |
| [Delivery Issue Romania - Telekom Romania](https://rewindex.com/company/sinch/incidents/nn5byt50j98p.md) | minor | 2024-05-24 14:48 UTC | 2024-05-25 00:07 UTC | 9.3 h | resolved |
| [Delivery Issue Singapore - SingTel](https://rewindex.com/company/sinch/incidents/6s2g77s3z8w2.md) | minor | 2024-05-25 04:39 UTC | 2024-05-26 20:08 UTC | 39 h | resolved |
| [Performance Degradation - EU Region](https://rewindex.com/company/sinch/incidents/77xvmsysgd7x.md) | minor | 2024-05-26 05:46 UTC | 2024-05-26 07:13 UTC | 1.4 h | resolved |
| [Delivery Issue Italy - Fastweb](https://rewindex.com/company/sinch/incidents/r8cyyk2bhl1b.md) | minor | 2024-05-27 07:53 UTC | 2024-05-27 13:27 UTC | 5.6 h | resolved |
| [Delivery Issue Mexico - Izzi Mexico](https://rewindex.com/company/sinch/incidents/jwvtmnqd04yj.md) | minor | 2024-05-27 18:51 UTC | 2024-05-27 19:57 UTC | 1.1 h | resolved |
| [Delivery Issue Mali - Malitel](https://rewindex.com/company/sinch/incidents/lbnytq316dv5.md) | minor | 2024-05-28 01:38 UTC | 2024-05-28 06:14 UTC | 4.6 h | resolved |
| [Delivery Issue - Hungary - Telenor](https://rewindex.com/company/sinch/incidents/11bqs4dmykpb.md) | minor | 2024-05-28 16:49 UTC | 2024-05-28 17:21 UTC | 32 min | resolved |
| [Delivery Issue - US - Multiple Operators](https://rewindex.com/company/sinch/incidents/0pnv6wnp0lsx.md) | minor | 2024-05-29 01:22 UTC | 2024-05-29 01:48 UTC | 26 min | resolved |
| [Delivery Issue - Canada - ISP Telecom](https://rewindex.com/company/sinch/incidents/gyhqdyxx3mpv.md) | minor | 2024-05-29 13:05 UTC | 2024-05-29 16:41 UTC | 3.6 h | resolved |
| [Sinch Post-Incident Notification - Provisioning API degradation](https://rewindex.com/company/sinch/incidents/7yv547w7h779.md) | none | 2024-05-29 13:11 UTC | 2024-05-29 13:11 UTC | 0 min | resolved |
| [DI SMS 365 (iSMS) \| Operator Services \| Potential delay in delivery of MT messages \| TT\#MNOC-53686](https://rewindex.com/company/sinch/incidents/wgxb2vc8s4cd.md) | minor | 2024-05-29 13:23 UTC | 2024-05-29 14:32 UTC | 1.1 h | resolved |
| [Delivery Issue Mongolia - Unitel](https://rewindex.com/company/sinch/incidents/plgxk5lvz2qd.md) | minor | 2024-05-29 17:56 UTC | 2024-05-30 03:37 UTC | 9.7 h | resolved |
| [Delivery Issue Bolivia - Entel](https://rewindex.com/company/sinch/incidents/s538dkm8bt0l.md) | minor | 2024-05-30 06:39 UTC | 2024-05-30 16:38 UTC | 10.0 h | resolved |
| [Delivery Issue Africell - Angola](https://rewindex.com/company/sinch/incidents/df1nl84zcnb7.md) | minor | 2024-05-30 11:49 UTC | 2024-05-30 17:05 UTC | 5.3 h | resolved |
| [Sinch Post-Incident Notification - Ticketing System](https://rewindex.com/company/sinch/incidents/hkqvcq0jgqjq.md) | none | 2024-05-30 19:30 UTC | 2024-05-30 19:30 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Sinch - SDI Legacy Endpoints End of Life](https://rewindex.com/company/sinch/incidents/w8ljtzbpkyt0.md) | maintenance | 2024-05-02 00:00 UTC | 2024-05-03 00:00 UTC | 24 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSX) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11097](https://rewindex.com/company/sinch/incidents/4nbr0sqyw25j.md) | maintenance | 2024-05-02 06:00 UTC | 2024-05-02 08:41 UTC | 2.7 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US7 Site](https://rewindex.com/company/sinch/incidents/378sgtp68h7v.md) | maintenance | 2024-05-02 07:00 UTC | 2024-05-02 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/qw61xtn52sxr.md) | maintenance | 2024-05-02 10:00 UTC | 2024-05-02 10:30 UTC | 30 min | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/ds7h0wshgyy1.md) | maintenance | 2024-05-02 13:00 UTC | 2024-05-02 14:10 UTC | 1.2 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/h2s8nqsvmyfn.md) | maintenance | 2024-05-02 13:31 UTC | 2024-05-02 15:01 UTC | 1.5 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Services \| Planned Maintenance PCR \# PCRSDI-11103](https://rewindex.com/company/sinch/incidents/dndc77442bcj.md) | maintenance | 2024-05-02 16:58 UTC | 2024-05-02 17:49 UTC | 51 min | resolved |
| [\[Scheduled\] DI Message Manager \| Enterprise Services \| Planned Maintenance \| PCR \#CHANGE-4974](https://rewindex.com/company/sinch/incidents/lgn9p7503v99.md) | maintenance | 2024-05-04 18:00 UTC | 2024-05-04 19:06 UTC | 1.1 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/ps0jjp95j74n.md) | maintenance | 2024-05-06 07:00 UTC | 2024-05-06 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - AU1 Site](https://rewindex.com/company/sinch/incidents/2d8my1g69997.md) | maintenance | 2024-05-06 12:00 UTC | 2024-05-06 16:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - France - Legos](https://rewindex.com/company/sinch/incidents/rjp0vfpfztr7.md) | maintenance | 2024-05-07 00:00 UTC | 2024-05-07 04:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - CA1 Site](https://rewindex.com/company/sinch/incidents/118zzkkt9x1z.md) | maintenance | 2024-05-07 07:00 UTC | 2024-05-07 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/srd104zmf2nr.md) | maintenance | 2024-05-07 08:15 UTC | 2024-05-07 09:15 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - EU3 Site](https://rewindex.com/company/sinch/incidents/xt8bkkwjy22k.md) | maintenance | 2024-05-07 09:00 UTC | 2024-05-07 13:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/lnk9xpv9q7l0.md) | maintenance | 2024-05-07 14:15 UTC | 2024-05-07 15:00 UTC | 45 min | resolved |
| [\[Scheduled\] External Maintenance - Indonesia - Indosat Ooredoo](https://rewindex.com/company/sinch/incidents/0phqtsv40ry1.md) | maintenance | 2024-05-07 20:30 UTC | 2024-05-07 21:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - Singapore Mobileone](https://rewindex.com/company/sinch/incidents/d8hyxrnmcnf6.md) | maintenance | 2024-05-08 02:00 UTC | 2024-05-08 05:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/hhdjwp2d2fxj.md) | maintenance | 2024-05-08 08:00 UTC | 2024-05-08 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/z40y02gyx968.md) | maintenance | 2024-05-08 09:00 UTC | 2024-05-08 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider - MMS](https://rewindex.com/company/sinch/incidents/51m64l5ckq7n.md) | maintenance | 2024-05-10 02:00 UTC | 2024-05-10 03:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/x83y9j78zr1f.md) | maintenance | 2024-05-10 08:15 UTC | 2024-05-10 09:00 UTC | 45 min | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - \*.smpp.api.sinch.com & \*.httpsms.api.sinch.com SSL Certificate Update](https://rewindex.com/company/sinch/incidents/nhqf4djlb6jj.md) | maintenance | 2024-05-10 09:00 UTC | 2024-05-10 15:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/kc45x17jsd2w.md) | maintenance | 2024-05-10 13:30 UTC | 2024-05-10 15:00 UTC | 1.5 h | resolved |
| [\[Scheduled\] External Maintenance - United States - US Cellular](https://rewindex.com/company/sinch/incidents/zzsjqqd16bdk.md) | maintenance | 2024-05-13 04:30 UTC | 2024-05-13 10:30 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI \| Customer Management Portal Maintenance \| PCRSDI-11122](https://rewindex.com/company/sinch/incidents/z8yrjwt42grt.md) | maintenance | 2024-05-13 06:00 UTC | 2024-05-13 07:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance: MMS](https://rewindex.com/company/sinch/incidents/7rc27ss29mzj.md) | maintenance | 2024-05-13 08:00 UTC | 2024-05-13 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI FR1 SFTP Services \| Enterprise Services \| Planned Maintenance PCR \# PCRSDI-11115](https://rewindex.com/company/sinch/incidents/3zt9ym0z94qq.md) | maintenance | 2024-05-13 09:00 UTC | 2024-05-13 09:18 UTC | 18 min | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/nvy1x6sf1myc.md) | maintenance | 2024-05-13 10:00 UTC | 2024-05-13 10:30 UTC | 30 min | resolved |
| [\[Scheduled\] External Maintenance - USA T-Mobile](https://rewindex.com/company/sinch/incidents/x5m18rpd6fhy.md) | maintenance | 2024-05-14 05:00 UTC | 2024-05-14 06:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11113](https://rewindex.com/company/sinch/incidents/qw7tny8wtxch.md) | maintenance | 2024-05-14 08:00 UTC | 2024-05-14 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Emergency Maintenance - Verification Methods on EU-Central-1](https://rewindex.com/company/sinch/incidents/kqb6tbds2lk0.md) | maintenance | 2024-05-14 08:00 UTC | 2024-05-14 15:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Database and Application Maintenance \| PCRSDI-11128](https://rewindex.com/company/sinch/incidents/1k5s3j6hvbxd.md) | maintenance | 2024-05-15 06:00 UTC | 2024-05-15 07:02 UTC | 1.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/k7nrpm8ty287.md) | maintenance | 2024-05-15 08:45 UTC | 2024-05-15 09:45 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T México \| 15/05/2024](https://rewindex.com/company/sinch/incidents/805gv4x8sd5v.md) | maintenance | 2024-05-15 14:30 UTC | 2024-05-15 14:31 UTC | 1 min | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCRSDI-11142](https://rewindex.com/company/sinch/incidents/jpw919gd4k81.md) | maintenance | 2024-05-16 05:10 UTC | 2024-05-16 08:49 UTC | 3.6 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/5nny9krjln9h.md) | maintenance | 2024-05-16 12:30 UTC | 2024-05-16 14:00 UTC | 1.5 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/3s6pr8h8k1c3.md) | maintenance | 2024-05-17 08:15 UTC | 2024-05-17 09:15 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI Message Manager \| Enterprise Services \| Planned Maintenance \| PCR \#CHANGE-5120](https://rewindex.com/company/sinch/incidents/jrjqy85yyg6d.md) | maintenance | 2024-05-18 18:00 UTC | 2024-05-18 18:41 UTC | 41 min | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - US7 Network](https://rewindex.com/company/sinch/incidents/m16yxccc4ry8.md) | maintenance | 2024-05-21 08:00 UTC | 2024-05-21 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Extended: Sinch Scheduled Maintenance - US7 Network](https://rewindex.com/company/sinch/incidents/zspfgxbpycxd.md) | maintenance | 2024-05-21 10:14 UTC | 2024-05-21 11:14 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application and Database Maintenance \| PCR Number \# PCRSDI-11177](https://rewindex.com/company/sinch/incidents/vm7wq410lvm4.md) | maintenance | 2024-05-22 04:30 UTC | 2024-05-22 05:14 UTC | 44 min | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile United States](https://rewindex.com/company/sinch/incidents/f5v5fff13cwr.md) | maintenance | 2024-05-22 05:00 UTC | 2024-05-22 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11106](https://rewindex.com/company/sinch/incidents/fw6tp1l29gkl.md) | maintenance | 2024-05-22 06:00 UTC | 2024-05-22 10:04 UTC | 4.1 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/f128z9b1pkk6.md) | maintenance | 2024-05-22 08:00 UTC | 2024-05-22 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/hcjw8r6mzsw2.md) | maintenance | 2024-05-22 09:00 UTC | 2024-05-22 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Planned Outage - Iraq ITPC](https://rewindex.com/company/sinch/incidents/stvs8j8yfd6y.md) | maintenance | 2024-05-23 03:00 UTC | 2024-05-23 05:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] callback.sinch.com SSL Certificate Update](https://rewindex.com/company/sinch/incidents/xg1hb8dd5dr1.md) | maintenance | 2024-05-23 03:00 UTC | 2024-05-23 05:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-11107](https://rewindex.com/company/sinch/incidents/px8m26dfk3zt.md) | maintenance | 2024-05-23 06:00 UTC | 2024-05-23 10:13 UTC | 4.2 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/gpm716f30xlj.md) | maintenance | 2024-05-23 13:00 UTC | 2024-05-23 15:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSX) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11151](https://rewindex.com/company/sinch/incidents/y5978lgzdbsb.md) | maintenance | 2024-05-27 06:00 UTC | 2024-05-27 09:37 UTC | 3.6 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11108](https://rewindex.com/company/sinch/incidents/d5vh9ktj517r.md) | maintenance | 2024-05-27 06:00 UTC | 2024-05-27 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - EU1 Upgrade](https://rewindex.com/company/sinch/incidents/l3q409kjzbj5.md) | maintenance | 2024-05-27 12:00 UTC | 2024-05-27 18:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSX) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11127](https://rewindex.com/company/sinch/incidents/3xzndtf6pywz.md) | maintenance | 2024-05-28 06:00 UTC | 2024-05-28 08:51 UTC | 2.9 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/pxfvhg5y9x7l.md) | maintenance | 2024-05-28 08:30 UTC | 2024-05-28 09:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - EU1 Upgrade](https://rewindex.com/company/sinch/incidents/cyv1pg48kjnj.md) | maintenance | 2024-05-28 12:00 UTC | 2024-05-28 18:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/p64l5h7gj0sk.md) | maintenance | 2024-05-28 13:00 UTC | 2024-05-28 14:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - Singtel Singapore](https://rewindex.com/company/sinch/incidents/cvykmbd0bv07.md) | maintenance | 2024-05-28 17:00 UTC | 2024-05-28 21:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile United States](https://rewindex.com/company/sinch/incidents/s9dc79f34qj4.md) | maintenance | 2024-05-29 02:00 UTC | 2024-05-29 09:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSX) \| Operator Services \| Application and Database Maintenance \| PCR Number \# PCRSDI-11139](https://rewindex.com/company/sinch/incidents/x7v7hlfsgp7x.md) | maintenance | 2024-05-29 09:30 UTC | 2024-05-29 12:30 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - EU1 Upgrade](https://rewindex.com/company/sinch/incidents/zyxnmd0fbnm6.md) | maintenance | 2024-05-29 12:00 UTC | 2024-05-29 18:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Customer Portal Routine Maintenance](https://rewindex.com/company/sinch/incidents/jk38z1dvcr03.md) | maintenance | 2024-05-30 05:00 UTC | 2024-05-30 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance - US Deactivation File Service](https://rewindex.com/company/sinch/incidents/92d3nb53sf44.md) | maintenance | 2024-05-30 09:00 UTC | 2024-05-30 09:10 UTC | 10 min | resolved |
| [\[Scheduled\] DI SMS 365 (SMSX) \| Operator Services \| Application and Database Maintenance \| PCR Number \# PCRSDI-11140](https://rewindex.com/company/sinch/incidents/q5mmyxd1qrj9.md) | maintenance | 2024-05-30 09:30 UTC | 2024-05-30 12:30 UTC | 3.0 h | resolved |
| [\[Scheduled\] Campaigns Application Maintenance](https://rewindex.com/company/sinch/incidents/n2x47q306w2m.md) | maintenance | 2024-05-31 13:00 UTC | 2024-05-31 14:00 UTC | 1.0 h | resolved |

## Cite this

Sinch posted 60 status incidents in May 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2024/05
- Citation: Sinch, “Sinch in May 2024” (2024-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2024/05 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in May 2024 (2024-05-01)](https://rewindex.com/company/sinch/2024/05)`


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Canonical: https://rewindex.com/company/sinch/2024/05 · Markdown: https://rewindex.com/company/sinch/2024/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:16:09.540Z