# Sinch in January 2024: incidents, uptime and changes

> Sinch in January 2024: 52 incidents on its status page (1 major or critical), 98.12% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2024/01
Last updated: 2024-02-04T09:17:00Z

- Incidents posted: 52 (major/critical: 1) · Maintenance: 59
- By vendor impact label: major 1, minor 50, none 1
- Uptime (vendor-reported): 98.12% free of major/critical incidents, 46.21% free of any incident; outage time 13 h 55 min, incident time 16.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2023](https://rewindex.com/company/sinch/2023/12.md) · Next: [February 2024](https://rewindex.com/company/sinch/2024/02.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Site AU1-2 - Degradation](https://rewindex.com/company/sinch/incidents/4fjw6nvvrr9b.md) | major | 2024-01-28 23:13 UTC | 2024-01-29 00:07 UTC | 54 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery Issue Cuba - Cubacel](https://rewindex.com/company/sinch/incidents/9fzp8n1ry2ph.md) | minor | 2024-01-03 17:02 UTC | 2024-01-04 08:44 UTC | 16 h | resolved |
| [Flashcall Degradation - Indonesia](https://rewindex.com/company/sinch/incidents/0cqtrsg30d3d.md) | minor | 2024-01-03 19:25 UTC | 2024-02-01 17:15 UTC | 29 d | resolved |
| [Delivery Issue Reunion - Orange Reunion](https://rewindex.com/company/sinch/incidents/kkjjp8kg7kfb.md) | minor | 2024-01-04 12:51 UTC | 2024-01-04 14:29 UTC | 1.6 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/pskxbm2p718c.md) | minor | 2024-01-05 03:33 UTC | 2024-01-05 04:39 UTC | 1.1 h | resolved |
| [Delivery Issue United States - Verizon Wireless](https://rewindex.com/company/sinch/incidents/4k3x8jmckqgg.md) | minor | 2024-01-05 21:17 UTC | 2024-01-05 23:08 UTC | 1.9 h | resolved |
| [Delivery Issue Reunion - Orange.](https://rewindex.com/company/sinch/incidents/1fltxrsg377r.md) | minor | 2024-01-08 08:11 UTC | 2024-01-08 10:08 UTC | 1.9 h | resolved |
| [Delivery Issue Germany - Telekom Germany](https://rewindex.com/company/sinch/incidents/5830qwlxry6p.md) | minor | 2024-01-08 11:13 UTC | 2024-01-08 13:12 UTC | 2.0 h | resolved |
| [Delivery Issue Mexico - Izzi Mexico](https://rewindex.com/company/sinch/incidents/69nc6y24gw9c.md) | minor | 2024-01-09 15:27 UTC | 2024-01-09 19:18 UTC | 3.9 h | resolved |
| [Delivery issue - Multiple Destinations](https://rewindex.com/company/sinch/incidents/9zhfl96cz2dg.md) | minor | 2024-01-10 04:28 UTC | 2024-01-10 10:48 UTC | 6.3 h | resolved |
| [Delivery Issue Reunion - Orange](https://rewindex.com/company/sinch/incidents/kqw88cgkptxl.md) | minor | 2024-01-10 06:42 UTC | 2024-01-10 10:42 UTC | 4.0 h | resolved |
| [Delivery Issue United Kingdom - Vodafone](https://rewindex.com/company/sinch/incidents/06pl6j7cff2q.md) | minor | 2024-01-10 10:14 UTC | 2024-01-10 16:03 UTC | 5.8 h | resolved |
| [Delivery Issue Chile - Nextel](https://rewindex.com/company/sinch/incidents/01tlshtt57hg.md) | minor | 2024-01-11 05:32 UTC | 2024-01-11 07:18 UTC | 1.8 h | resolved |
| [Delivery Issue United States - US Cellular](https://rewindex.com/company/sinch/incidents/xljbkbcy20sn.md) | minor | 2024-01-11 07:32 UTC | 2024-01-11 09:53 UTC | 2.4 h | resolved |
| [Whatsapp template create/update degradation](https://rewindex.com/company/sinch/incidents/csvm4nnkvsc9.md) | minor | 2024-01-11 08:31 UTC | 2024-01-11 08:52 UTC | 21 min | resolved |
| [Delivery Issue Mexico - AT&T](https://rewindex.com/company/sinch/incidents/nqrnrpys4r0j.md) | minor | 2024-01-13 12:37 UTC | 2024-01-13 18:44 UTC | 6.1 h | resolved |
| [Delivery Issue Italy - Fastweb](https://rewindex.com/company/sinch/incidents/mx14tzf37crl.md) | minor | 2024-01-15 09:56 UTC | 2024-01-15 15:17 UTC | 5.3 h | resolved |
| [Delivery Issue Netherlands - Odido](https://rewindex.com/company/sinch/incidents/9vx51gb089vm.md) | minor | 2024-01-15 13:31 UTC | 2024-01-15 15:13 UTC | 1.7 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/jwc0vykr4f2y.md) | minor | 2024-01-16 04:31 UTC | 2024-01-16 07:08 UTC | 2.6 h | resolved |
| [Delivery Issue Mali - Malitel](https://rewindex.com/company/sinch/incidents/vy01rm91g56c.md) | minor | 2024-01-16 22:40 UTC | 2024-01-17 01:39 UTC | 3.0 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/7r1gmz24zvlg.md) | minor | 2024-01-17 06:11 UTC | 2024-01-18 02:20 UTC | 20 h | resolved |
| [Delivery Issue France - Orange France](https://rewindex.com/company/sinch/incidents/h0n384437tgs.md) | minor | 2024-01-17 13:47 UTC | 2024-01-18 02:15 UTC | 12 h | resolved |
| [Delivery Issue New Zealand - 2degrees](https://rewindex.com/company/sinch/incidents/f6gkf3v217d2.md) | minor | 2024-01-21 12:49 UTC | 2024-01-21 21:00 UTC | 8.2 h | resolved |
| [Contact Pro - Call issues affecting EU region](https://rewindex.com/company/sinch/incidents/dtvmr3z2hp4j.md) | none | 2024-01-22 08:26 UTC | 2024-01-22 23:04 UTC | 15 h | resolved |
| [Delivery Issue Mali - Malitel](https://rewindex.com/company/sinch/incidents/lhxwbzdkwf1s.md) | minor | 2024-01-22 13:15 UTC | 2024-01-22 15:14 UTC | 2.0 h | resolved |
| [Delivery Issue France - Orange](https://rewindex.com/company/sinch/incidents/qq2kgwv1sx1k.md) | minor | 2024-01-22 16:13 UTC | 2024-01-23 01:15 UTC | 9.0 h | resolved |
| [Delivery Issue United States - US Cellular](https://rewindex.com/company/sinch/incidents/1zg4jsv1wnsn.md) | minor | 2024-01-23 05:53 UTC | 2024-01-23 07:12 UTC | 1.3 h | resolved |
| [Delivery Issue Reunion - Orange Reunion](https://rewindex.com/company/sinch/incidents/1sl809cy32p0.md) | minor | 2024-01-23 07:40 UTC | 2024-01-23 09:07 UTC | 1.4 h | resolved |
| [Delivery issues - Telia Finland](https://rewindex.com/company/sinch/incidents/pnrkyrmpqx4f.md) | minor | 2024-01-23 07:56 UTC | 2024-01-23 10:32 UTC | 2.6 h | resolved |
| [Contact Pro - Call issues affecting EU region](https://rewindex.com/company/sinch/incidents/gps2ljmf99v0.md) | minor | 2024-01-23 09:28 UTC | 2024-01-24 10:52 UTC | 25 h | resolved |
| [Delivery Issue France - Orange](https://rewindex.com/company/sinch/incidents/g4s9rbkt6404.md) | minor | 2024-01-23 10:20 UTC | 2024-01-23 17:10 UTC | 6.8 h | resolved |
| [DI SMS 365(iSMS) \| Operator Services  \| Potential delay in delivery of MO, MT and DLR \| TT\# MNOC-51653](https://rewindex.com/company/sinch/incidents/cscc9kkmgcy3.md) | minor | 2024-01-23 10:57 UTC | 2024-01-23 16:18 UTC | 5.3 h | resolved |
| [Delivery Issue Equatorial Guinea - Orange GQ](https://rewindex.com/company/sinch/incidents/wzxkdwnc9jk2.md) | minor | 2024-01-23 13:29 UTC | 2024-01-23 18:42 UTC | 5.2 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/y33t62nfqb83.md) | minor | 2024-01-23 16:42 UTC | 2024-01-23 18:41 UTC | 2.0 h | resolved |
| [Delivery Issue Italy - Fastweb](https://rewindex.com/company/sinch/incidents/x03v74dlmm2q.md) | minor | 2024-01-24 03:30 UTC | 2024-01-24 23:11 UTC | 20 h | resolved |
| [Delivery Issue Djibouti - Evatis](https://rewindex.com/company/sinch/incidents/7vrvq0j7gr8t.md) | minor | 2024-01-24 06:12 UTC | 2024-01-24 11:07 UTC | 4.9 h | resolved |
| [Delivery Issue Mexico - AT&T Mexico](https://rewindex.com/company/sinch/incidents/486z65k8vyy6.md) | minor | 2024-01-24 07:11 UTC | 2024-01-24 11:36 UTC | 4.4 h | resolved |
| [Delivery Issue Iceland - Vodafone Iceland](https://rewindex.com/company/sinch/incidents/s00tmlc43gw4.md) | minor | 2024-01-24 07:54 UTC | 2024-01-24 10:11 UTC | 2.3 h | resolved |
| [Delivery Issue Equatorial Guinea - Orange](https://rewindex.com/company/sinch/incidents/ly71tb6z6396.md) | minor | 2024-01-24 09:04 UTC | 2024-01-24 11:02 UTC | 2.0 h | resolved |
| [Delivery Issue Netherlands - Teleena](https://rewindex.com/company/sinch/incidents/ws39g75z38ys.md) | minor | 2024-01-24 11:34 UTC | 2024-01-25 09:04 UTC | 22 h | resolved |
| [Delivery Issue Jersey - Jersey Airtel](https://rewindex.com/company/sinch/incidents/8n3lr1l9w8x3.md) | minor | 2024-01-25 10:51 UTC | 2024-01-25 11:13 UTC | 22 min | resolved |
| [Delivery Issue Denmark - Nuuday](https://rewindex.com/company/sinch/incidents/9v6yl7bsgy01.md) | minor | 2024-01-25 11:56 UTC | 2024-01-25 14:31 UTC | 2.6 h | resolved |
| [Delivery Issue Singapore - SingTel](https://rewindex.com/company/sinch/incidents/qc7mt5qmkn2r.md) | minor | 2024-01-25 14:54 UTC | 2024-01-25 16:52 UTC | 2.0 h | resolved |
| [Delivery Issue United States - T-Mobile](https://rewindex.com/company/sinch/incidents/bqd1qnpln9mx.md) | minor | 2024-01-26 21:09 UTC | 2024-01-26 22:23 UTC | 1.2 h | resolved |
| [Delivery Issue Romania - Vodafone](https://rewindex.com/company/sinch/incidents/3qx26vf5tvxj.md) | minor | 2024-01-26 23:25 UTC | 2024-01-27 17:50 UTC | 18 h | resolved |
| [Delivery Issues Mali - Malitel](https://rewindex.com/company/sinch/incidents/r6nt9kd3xj6r.md) | minor | 2024-01-27 17:18 UTC | 2024-01-27 20:09 UTC | 2.9 h | resolved |
| [Delivery Issue Sierra Leone - Africell](https://rewindex.com/company/sinch/incidents/049rzzxjsk6k.md) | minor | 2024-01-28 17:21 UTC | 2024-02-04 09:17 UTC | 7 d | resolved |
| [Delivery Issue Mali - Malitel](https://rewindex.com/company/sinch/incidents/2p8lk7ft8b3v.md) | minor | 2024-01-28 22:09 UTC | 2024-01-29 00:40 UTC | 2.5 h | resolved |
| [Site AU1-2 - Degradation](https://rewindex.com/company/sinch/incidents/4fjw6nvvrr9b.md) | major | 2024-01-28 23:13 UTC | 2024-01-29 00:07 UTC | 54 min | resolved |
| [Delivery Issue Australia - Telstra](https://rewindex.com/company/sinch/incidents/rs1g5jm2qnzc.md) | minor | 2024-01-30 03:55 UTC | 2024-01-30 08:09 UTC | 4.2 h | resolved |
| [Delivery Issue Congo (DRC) - Africell](https://rewindex.com/company/sinch/incidents/c7dph1r75bh0.md) | minor | 2024-01-30 18:22 UTC | 2024-01-30 20:08 UTC | 1.8 h | resolved |
| [Delivery Issue Venezuela - Digitel](https://rewindex.com/company/sinch/incidents/qpwq93ghxwlf.md) | minor | 2024-01-30 19:22 UTC | 2024-01-31 13:27 UTC | 18 h | resolved |
| [Delivery Issue Reunion - Orange Reunion](https://rewindex.com/company/sinch/incidents/sqw8fbcbs8rt.md) | minor | 2024-01-31 17:50 UTC | 2024-01-31 22:12 UTC | 4.4 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Sinch Contact Pro - getting ready for  Quarterly maintenance](https://rewindex.com/company/sinch/incidents/3c27v151vdf6.md) | maintenance | 2024-01-02 06:00 UTC | 2024-01-02 14:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] External Maintenance - Singapore Mobileone](https://rewindex.com/company/sinch/incidents/8vdx20k4yxp2.md) | maintenance | 2024-01-03 18:00 UTC | 2024-01-03 21:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - EU4 Network hub](https://rewindex.com/company/sinch/incidents/kk5y8syc359g.md) | maintenance | 2024-01-09 03:01 UTC | 2024-01-09 05:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/8zddk78yjznf.md) | maintenance | 2024-01-09 13:00 UTC | 2024-01-09 15:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI MMS 365 - MM7  \| Operator Services \| Application Maintenance \| PCR Number\#PCRSDI-10884](https://rewindex.com/company/sinch/incidents/y4d8rmt5g58k.md) | maintenance | 2024-01-09 18:01 UTC | 2024-01-09 20:57 UTC | 2.9 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/k7075qdz26pc.md) | maintenance | 2024-01-09 19:00 UTC | 2024-01-09 21:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - EU3 Site](https://rewindex.com/company/sinch/incidents/rn0njd62wc2f.md) | maintenance | 2024-01-10 06:53 UTC | 2024-01-10 07:00 UTC | 7 min | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/pldfbdw32x8p.md) | maintenance | 2024-01-10 08:00 UTC | 2024-01-10 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/gkwvbydxv26t.md) | maintenance | 2024-01-10 09:00 UTC | 2024-01-10 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/9pz1tl67f8h9.md) | maintenance | 2024-01-10 13:00 UTC | 2024-01-10 15:03 UTC | 2.0 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/tjv4qd3224dr.md) | maintenance | 2024-01-10 19:00 UTC | 2024-01-10 21:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/gtr3v9ptghdy.md) | maintenance | 2024-01-11 04:00 UTC | 2024-01-11 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI MMS 365 - MM4  \| Operator Services \| Application Maintenance \| PCR Number\#PCRSDI-10885](https://rewindex.com/company/sinch/incidents/0rwf17wf4ww0.md) | maintenance | 2024-01-11 07:00 UTC | 2024-01-11 10:17 UTC | 3.3 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/8qbjnpp816y5.md) | maintenance | 2024-01-11 13:00 UTC | 2024-01-11 15:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/0dwvddsvnsld.md) | maintenance | 2024-01-11 19:01 UTC | 2024-01-11 21:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/t4l468lwmk5c.md) | maintenance | 2024-01-12 13:00 UTC | 2024-01-12 15:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/7sj37dl94sw9.md) | maintenance | 2024-01-12 19:00 UTC | 2024-01-12 21:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/dq14whlm7pq9.md) | maintenance | 2024-01-15 13:01 UTC | 2024-01-15 15:03 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Singapore - M1 Singapore](https://rewindex.com/company/sinch/incidents/9mdygqj359xc.md) | maintenance | 2024-01-15 18:02 UTC | 2024-01-15 21:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/kjjfh3tbphk6.md) | maintenance | 2024-01-15 19:00 UTC | 2024-01-15 21:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS)\| Operator Services \| Application Maintenance \| PCRSDI-10902](https://rewindex.com/company/sinch/incidents/3th2f9m63l9n.md) | maintenance | 2024-01-16 04:30 UTC | 2024-01-16 07:58 UTC | 3.5 h | resolved |
| [\[Scheduled\] External Maintenance - US Verizon Wireless](https://rewindex.com/company/sinch/incidents/rs6qjxbzxv51.md) | maintenance | 2024-01-16 05:00 UTC | 2024-01-16 11:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI MMS 365 (MM7)\| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10883](https://rewindex.com/company/sinch/incidents/k7lpqf1rjd94.md) | maintenance | 2024-01-16 07:00 UTC | 2024-01-16 11:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/6b2lhzn9ftz6.md) | maintenance | 2024-01-16 10:01 UTC | 2024-01-16 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/76mf2yyb6bhj.md) | maintenance | 2024-01-16 13:00 UTC | 2024-01-16 15:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/cqz38j903wg6.md) | maintenance | 2024-01-16 19:00 UTC | 2024-01-16 21:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/jyzyj0lmhzjf.md) | maintenance | 2024-01-17 13:00 UTC | 2024-01-17 15:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Singapore Mobileone](https://rewindex.com/company/sinch/incidents/lwnj9cmnk6w0.md) | maintenance | 2024-01-17 18:00 UTC | 2024-01-17 21:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/vyw1zx4xnqc8.md) | maintenance | 2024-01-17 19:00 UTC | 2024-01-17 21:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/d2jvllmvrhh7.md) | maintenance | 2024-01-18 04:00 UTC | 2024-01-18 08:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/mwnhzp6274f9.md) | maintenance | 2024-01-18 13:00 UTC | 2024-01-18 15:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/vcbzgqmh45b2.md) | maintenance | 2024-01-18 19:00 UTC | 2024-01-18 21:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/gppssrmjnvgx.md) | maintenance | 2024-01-19 13:01 UTC | 2024-01-19 15:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| Application Maintenance \| PCR Number\#PCRSDI-10910](https://rewindex.com/company/sinch/incidents/73k2k6h0r424.md) | maintenance | 2024-01-19 17:02 UTC | 2024-01-19 19:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Routine Maintenance of WhatsApp Senders](https://rewindex.com/company/sinch/incidents/wjj1nm5gqx6j.md) | maintenance | 2024-01-19 19:00 UTC | 2024-01-19 21:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - AU](https://rewindex.com/company/sinch/incidents/0h9xzfshtc4c.md) | maintenance | 2024-01-20 10:00 UTC | 2024-01-21 16:00 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - AF](https://rewindex.com/company/sinch/incidents/q1jwdskmy0ch.md) | maintenance | 2024-01-20 16:00 UTC | 2024-01-21 22:00 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - EU](https://rewindex.com/company/sinch/incidents/1fsy4ddw8c9x.md) | maintenance | 2024-01-20 16:00 UTC | 2024-01-21 22:00 UTC | 30 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - NA](https://rewindex.com/company/sinch/incidents/fp2bs8f7hl86.md) | maintenance | 2024-01-21 01:02 UTC | 2024-01-22 07:01 UTC | 30 h | resolved |
| [\[Scheduled\] External Maintenenace - AT&T USA](https://rewindex.com/company/sinch/incidents/9m34xskbyh1x.md) | maintenance | 2024-01-22 06:00 UTC | 2024-01-22 07:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance - MMS](https://rewindex.com/company/sinch/incidents/qdk3cxq75sqg.md) | maintenance | 2024-01-22 08:30 UTC | 2024-01-22 09:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Customer Management Portal \| System Maintenance \| PCRSDI-10895](https://rewindex.com/company/sinch/incidents/1nzqnqgbm5h6.md) | maintenance | 2024-01-23 02:00 UTC | 2024-01-23 03:27 UTC | 1.4 h | resolved |
| [\[Scheduled\] External Maintenance - US Verizon Wireless](https://rewindex.com/company/sinch/incidents/t9qxxdpv1ts5.md) | maintenance | 2024-01-23 05:00 UTC | 2024-01-23 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - US Verizon Wireless](https://rewindex.com/company/sinch/incidents/vzj5n0dm4mkj.md) | maintenance | 2024-01-24 05:02 UTC | 2024-01-24 11:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-10896](https://rewindex.com/company/sinch/incidents/8v0zyys1zj8x.md) | maintenance | 2024-01-24 06:00 UTC | 2024-01-24 07:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application and Database Maintenance \| PCR Number\#PCRSDI-10894](https://rewindex.com/company/sinch/incidents/6nkfmy5wb2jh.md) | maintenance | 2024-01-24 07:00 UTC | 2024-01-24 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/snxyp0h4h58g.md) | maintenance | 2024-01-24 08:00 UTC | 2024-01-24 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/sw6sdvmqtw8t.md) | maintenance | 2024-01-24 09:00 UTC | 2024-01-24 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI MMS 365 (MMX) \| Operator Services \| Application Maintenance \| PCRSDI-10918](https://rewindex.com/company/sinch/incidents/tcgmvnv5j9t1.md) | maintenance | 2024-01-24 17:00 UTC | 2024-01-24 19:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll-Free Number Provider](https://rewindex.com/company/sinch/incidents/p07cvylqfzvf.md) | maintenance | 2024-01-25 04:01 UTC | 2024-01-25 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Customer Portal Routine Maintenance](https://rewindex.com/company/sinch/incidents/mvy7rkyxx3yc.md) | maintenance | 2024-01-25 05:00 UTC | 2024-01-25 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-10896](https://rewindex.com/company/sinch/incidents/5j9zkn74rq13.md) | maintenance | 2024-01-25 07:00 UTC | 2024-01-25 08:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-10896](https://rewindex.com/company/sinch/incidents/4nbyxt83k9yg.md) | maintenance | 2024-01-25 09:30 UTC | 2024-01-25 11:18 UTC | 1.8 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance - MMS](https://rewindex.com/company/sinch/incidents/d22thx507tr7.md) | maintenance | 2024-01-25 10:00 UTC | 2024-01-25 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI E-MAIL 365 \| Application Maintenance \| Ref Number\# PCRSDI-10906](https://rewindex.com/company/sinch/incidents/9xyj9s968wy4.md) | maintenance | 2024-01-28 01:00 UTC | 2024-01-28 01:38 UTC | 38 min | resolved |
| [\[Scheduled\] Internal Maintenace - Migration of 10DLC Supplier Connections](https://rewindex.com/company/sinch/incidents/0xbl6zz4ktw7.md) | maintenance | 2024-01-30 07:00 UTC | 2024-01-30 10:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - Singapore - M1](https://rewindex.com/company/sinch/incidents/zz6xh2qbvfgw.md) | maintenance | 2024-01-30 14:36 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] External Maintenance - Singapore - M1](https://rewindex.com/company/sinch/incidents/zwlnlsfrhmsg.md) | maintenance | 2024-01-30 18:00 UTC | 2024-01-30 22:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI E-Mail 365 \| 3rd Party Application Maintenance \| Ref Number\#NA](https://rewindex.com/company/sinch/incidents/gzltrw16f49y.md) | maintenance | 2024-01-31 08:00 UTC | 2024-01-31 10:00 UTC | 2.0 h | resolved |

## Cite this

Sinch posted 52 status incidents in January 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2024/01
- Citation: Sinch, “Sinch in January 2024” (2024-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2024/01 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in January 2024 (2024-01-01)](https://rewindex.com/company/sinch/2024/01)`


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Canonical: https://rewindex.com/company/sinch/2024/01 · Markdown: https://rewindex.com/company/sinch/2024/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:32:57.235Z