# Sinch in October 2023: incidents, uptime and changes

> Sinch in October 2023: 81 incidents on its status page (5 major or critical), 73.06% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2023/10
Last updated: 2023-11-02T08:18:00Z

- Incidents posted: 81 (major/critical: 5) · Maintenance: 55
- By vendor impact label: major 5, minor 73, none 3
- Uptime (vendor-reported): 73.06% free of major/critical incidents, 35.47% free of any incident; outage time 8.3 days, incident time 20.0 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2023](https://rewindex.com/company/sinch/2023/09.md) · Next: [November 2023](https://rewindex.com/company/sinch/2023/11.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery Issues Turkey](https://rewindex.com/company/sinch/incidents/7g38f8f75ntb.md) | major | 2023-10-01 06:20 UTC | 2023-10-01 18:52 UTC | 13 h | resolved |
| [Delivery Issue Congo (DRC) - Africell](https://rewindex.com/company/sinch/incidents/3pmykgt5yr8j.md) | major | 2023-10-01 14:27 UTC | 2023-10-01 18:50 UTC | 4.4 h | resolved |
| [Delivery Issue Australia - Vodafone](https://rewindex.com/company/sinch/incidents/d797jm8zyyl2.md) | major | 2023-10-04 14:23 UTC | 2023-10-04 20:37 UTC | 6.2 h | resolved |
| [Delivery Issue United Kingdom - Vectone Mobile (MCom)](https://rewindex.com/company/sinch/incidents/zjtw6s7dd46n.md) | major | 2023-10-23 14:05 UTC | 2023-11-02 21:00 UTC | 10 d | resolved |
| [Delivery Issue France - Orange](https://rewindex.com/company/sinch/incidents/trjl046ptbzq.md) | major | 2023-10-31 10:24 UTC | 2023-11-02 08:11 UTC | 46 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery Issues Turkey](https://rewindex.com/company/sinch/incidents/7g38f8f75ntb.md) | major | 2023-10-01 06:20 UTC | 2023-10-01 18:52 UTC | 13 h | resolved |
| [Delivery Issue Congo (DRC) - Africell](https://rewindex.com/company/sinch/incidents/3pmykgt5yr8j.md) | major | 2023-10-01 14:27 UTC | 2023-10-01 18:50 UTC | 4.4 h | resolved |
| [Service degradation - Analytics and Message Search on Customer Dashboard](https://rewindex.com/company/sinch/incidents/06q3nc6tqf7j.md) | minor | 2023-10-02 06:50 UTC | 2023-10-02 07:20 UTC | 30 min | resolved |
| [Delivery Issue Iraq - Asia Cell](https://rewindex.com/company/sinch/incidents/b9tr0t5ctgyz.md) | minor | 2023-10-02 21:53 UTC | 2023-10-02 23:07 UTC | 1.2 h | resolved |
| [Delivery Issue USA - US Cellular](https://rewindex.com/company/sinch/incidents/ffgwz3fczhzh.md) | minor | 2023-10-03 04:55 UTC | 2023-10-03 13:34 UTC | 8.7 h | resolved |
| [Delivery Issue Congo (DRC) - Africell](https://rewindex.com/company/sinch/incidents/hx3k93bhxwzb.md) | minor | 2023-10-03 06:49 UTC | 2023-10-03 10:14 UTC | 3.4 h | resolved |
| [Delivery Issue Chile - Claro](https://rewindex.com/company/sinch/incidents/q6w8g9tzm82m.md) | minor | 2023-10-03 13:33 UTC | 2023-10-03 18:13 UTC | 4.7 h | resolved |
| [Delivery Issue France - Coriolis Telecom](https://rewindex.com/company/sinch/incidents/8mjsrfgdqymh.md) | minor | 2023-10-04 05:28 UTC | 2023-10-04 10:13 UTC | 4.8 h | resolved |
| [Delivery Issue Australia - Vodafone](https://rewindex.com/company/sinch/incidents/d797jm8zyyl2.md) | major | 2023-10-04 14:23 UTC | 2023-10-04 20:37 UTC | 6.2 h | resolved |
| [Delivery Issue Norway - Telia](https://rewindex.com/company/sinch/incidents/vv9ltw2ymcvr.md) | minor | 2023-10-05 08:54 UTC | 2023-10-05 10:38 UTC | 1.7 h | resolved |
| [Delivery issues France - Bouygues Telecom](https://rewindex.com/company/sinch/incidents/fgs98c8f1slf.md) | minor | 2023-10-05 09:01 UTC | 2023-10-05 10:39 UTC | 1.6 h | resolved |
| [Delivery Issue - Kuwait](https://rewindex.com/company/sinch/incidents/1p30r1xj2x6w.md) | minor | 2023-10-06 01:08 UTC | 2023-10-06 03:47 UTC | 2.6 h | resolved |
| [DI SMS 365 \| Operator services \| Delay in delivery of MO, MT and DLR \|  TT\# MNOC-50407](https://rewindex.com/company/sinch/incidents/t3xrc2jyr7yz.md) | none | 2023-10-06 17:00 UTC | 2023-10-06 21:33 UTC | 4.5 h | resolved |
| [Delivery Issue Iraq - Asia Cell](https://rewindex.com/company/sinch/incidents/xbsjxd62vk2y.md) | minor | 2023-10-08 17:44 UTC | 2023-10-09 09:56 UTC | 16 h | resolved |
| [Delivery Issue Sierra Leone - Africell](https://rewindex.com/company/sinch/incidents/t6mj5cbcmw3s.md) | minor | 2023-10-09 08:11 UTC | 2023-10-09 09:40 UTC | 1.5 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| CMP Portal Inaccessible \| TT\# MNOC-50435](https://rewindex.com/company/sinch/incidents/vgvmdvjzqh3j.md) | minor | 2023-10-09 08:40 UTC | 2023-10-09 09:57 UTC | 1.3 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/k0gfmxrqqgws.md) | minor | 2023-10-09 12:37 UTC | 2023-10-12 06:23 UTC | 3 d | resolved |
| [Delivery Issue Singapore - SingTel](https://rewindex.com/company/sinch/incidents/hssqlvf1lvj5.md) | minor | 2023-10-09 22:43 UTC | 2023-10-10 00:10 UTC | 1.4 h | resolved |
| [Delivery Issue Norway - Telia](https://rewindex.com/company/sinch/incidents/sp63t2dzb2bb.md) | minor | 2023-10-10 11:42 UTC | 2023-10-10 13:50 UTC | 2.1 h | resolved |
| [Delivery Issue Norway - OneCall](https://rewindex.com/company/sinch/incidents/gwjdh0svj988.md) | minor | 2023-10-10 11:43 UTC | 2023-10-10 13:55 UTC | 2.2 h | resolved |
| [Service degradation - Numbers provisioning on customer dashboard](https://rewindex.com/company/sinch/incidents/nwb668r2hb3g.md) | minor | 2023-10-10 17:57 UTC | 2023-10-10 18:35 UTC | 38 min | resolved |
| [Delivery Issue Malaysia](https://rewindex.com/company/sinch/incidents/5wmz91zvc5b9.md) | minor | 2023-10-11 09:10 UTC | 2023-10-11 11:12 UTC | 2.0 h | resolved |
| [DI SMS 365 \| Report Manager \| Delay in retrieving statistics  \| Ref Number: NA](https://rewindex.com/company/sinch/incidents/9w0fp7f6rh70.md) | minor | 2023-10-11 14:19 UTC | 2023-10-12 13:47 UTC | 23 h | resolved |
| [Delivery Issue Google Voice-US](https://rewindex.com/company/sinch/incidents/5n8b45j4cphf.md) | minor | 2023-10-11 23:35 UTC | 2023-10-12 09:43 UTC | 10 h | resolved |
| [Service degradation - Numbers provisioning on customer dashboard](https://rewindex.com/company/sinch/incidents/n114fnndjwc0.md) | minor | 2023-10-12 19:36 UTC | 2023-10-12 22:40 UTC | 3.1 h | resolved |
| [Delivery Issue Philippines - Globe Telecom](https://rewindex.com/company/sinch/incidents/cm5pyxqjmmch.md) | minor | 2023-10-13 02:45 UTC | 2023-10-13 20:04 UTC | 17 h | resolved |
| [Delivery Issue Colombia - Tigo](https://rewindex.com/company/sinch/incidents/fyl9qkf7klzy.md) | minor | 2023-10-13 04:10 UTC | 2023-10-13 05:46 UTC | 1.6 h | resolved |
| [Support@sinch.com Issues](https://rewindex.com/company/sinch/incidents/b3cz4cv1tgq2.md) | minor | 2023-10-13 11:14 UTC | 2023-10-13 15:51 UTC | 4.6 h | resolved |
| [Delivery Issue Mexico - Izzi](https://rewindex.com/company/sinch/incidents/830657bgqdz9.md) | minor | 2023-10-13 22:02 UTC | 2023-10-13 23:07 UTC | 1.1 h | resolved |
| [Delivery Issue Philippines - Globe, Smart](https://rewindex.com/company/sinch/incidents/gjgyhjnsdxvz.md) | minor | 2023-10-16 09:38 UTC | 2023-10-16 21:45 UTC | 12 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/r4kn3c4bxjr0.md) | minor | 2023-10-16 18:31 UTC | 2023-10-17 01:07 UTC | 6.6 h | resolved |
| [Delivery Issue Sri Lanka - Dialog Telekom](https://rewindex.com/company/sinch/incidents/g3q7bgm8v8l3.md) | minor | 2023-10-16 18:53 UTC | 2023-10-17 02:02 UTC | 7.2 h | resolved |
| [Delivery Issue Italy](https://rewindex.com/company/sinch/incidents/5kfbj1x3k78l.md) | minor | 2023-10-16 19:32 UTC | 2023-10-16 20:50 UTC | 1.3 h | resolved |
| [Delivery Issue United Kingdom - 3UK](https://rewindex.com/company/sinch/incidents/kt1y4d9sm30s.md) | minor | 2023-10-17 00:20 UTC | 2023-10-17 05:36 UTC | 5.3 h | resolved |
| [Delivery Issue Philippines - Smart](https://rewindex.com/company/sinch/incidents/hfybd0v9qfg0.md) | minor | 2023-10-17 02:28 UTC | 2023-10-17 04:02 UTC | 1.6 h | resolved |
| [Delivery Issue Italy](https://rewindex.com/company/sinch/incidents/k6cwrdg8cy50.md) | minor | 2023-10-17 03:22 UTC | 2023-10-17 08:15 UTC | 4.9 h | resolved |
| [Delivery Issue France Long Number 2-Way product](https://rewindex.com/company/sinch/incidents/0gl2rvyx2y09.md) | minor | 2023-10-17 12:34 UTC | 2023-10-17 13:31 UTC | 57 min | resolved |
| [Delivery Issue France - Orange](https://rewindex.com/company/sinch/incidents/wj53kbczq7h7.md) | minor | 2023-10-17 13:51 UTC | 2023-10-17 15:12 UTC | 1.4 h | resolved |
| [Delivery Issue US - Verizon.](https://rewindex.com/company/sinch/incidents/gnhc56czy5cb.md) | none | 2023-10-17 17:00 UTC | 2023-10-17 17:00 UTC | 0 min | resolved |
| [Delayed MMS delivery receipts - US - Verizon](https://rewindex.com/company/sinch/incidents/xf3q172dy1tw.md) | minor | 2023-10-17 19:55 UTC | 2023-10-17 20:15 UTC | 20 min | resolved |
| [Delivery Issues Italy - Noverca](https://rewindex.com/company/sinch/incidents/271rvjglynm9.md) | minor | 2023-10-18 12:56 UTC | 2023-10-18 20:43 UTC | 7.8 h | resolved |
| [Delivery Issue France - Lebara](https://rewindex.com/company/sinch/incidents/k3xs960747j1.md) | minor | 2023-10-18 14:50 UTC | 2023-10-19 00:07 UTC | 9.3 h | resolved |
| [Delivery Issue Iraq - Asia cell](https://rewindex.com/company/sinch/incidents/600n9sg9dd3p.md) | minor | 2023-10-19 01:07 UTC | 2023-10-19 11:29 UTC | 10 h | resolved |
| [Service degradation - Analytics on customer dashboard](https://rewindex.com/company/sinch/incidents/51rn06sp5trp.md) | minor | 2023-10-19 09:56 UTC | 2023-10-19 10:11 UTC | 15 min | resolved |
| [Delivery Issue Singapore - Singtel](https://rewindex.com/company/sinch/incidents/hbp5zkv8f8xc.md) | minor | 2023-10-19 14:45 UTC | 2023-10-20 01:02 UTC | 10 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/bwwqmcc831kf.md) | minor | 2023-10-19 15:55 UTC | 2023-10-25 13:33 UTC | 6 d | resolved |
| [Delivery Issue Malaysia - U Mobile](https://rewindex.com/company/sinch/incidents/tp3vgs5wwqsg.md) | minor | 2023-10-19 16:52 UTC | 2023-10-20 00:04 UTC | 7.2 h | resolved |
| [Delivery Issue Malaysia - XOX](https://rewindex.com/company/sinch/incidents/wz2ndh8rz1kj.md) | minor | 2023-10-19 16:55 UTC | 2023-10-20 13:53 UTC | 21 h | resolved |
| [Delivery Issue Brazil - Tim](https://rewindex.com/company/sinch/incidents/f11q0d0j712d.md) | minor | 2023-10-20 01:49 UTC | 2023-10-21 20:07 UTC | 42 h | resolved |
| [Delivery Issue Philippines](https://rewindex.com/company/sinch/incidents/0y6qxy63fmgy.md) | minor | 2023-10-20 10:00 UTC | 2023-10-21 05:47 UTC | 20 h | resolved |
| [Verification SMS Issue - Italy](https://rewindex.com/company/sinch/incidents/zrtwn1q854fy.md) | minor | 2023-10-20 21:45 UTC | 2023-10-21 00:41 UTC | 2.9 h | resolved |
| [Delivery issues - USA - All networks](https://rewindex.com/company/sinch/incidents/qscmhsgst62s.md) | minor | 2023-10-22 07:52 UTC | 2023-10-22 08:09 UTC | 17 min | resolved |
| [Delivery Issue - Globe Philippines](https://rewindex.com/company/sinch/incidents/y8vqkjrwpnq8.md) | minor | 2023-10-23 06:31 UTC | 2023-10-24 07:17 UTC | 25 h | resolved |
| [Delivery issue - Turkey](https://rewindex.com/company/sinch/incidents/65q3t66chfgw.md) | minor | 2023-10-23 06:44 UTC | 2023-10-23 10:50 UTC | 4.1 h | resolved |
| [Delivery Issue United Kingdom - Vectone Mobile (MCom)](https://rewindex.com/company/sinch/incidents/zjtw6s7dd46n.md) | major | 2023-10-23 14:05 UTC | 2023-11-02 21:00 UTC | 10 d | resolved |
| [Delivery Issue Brazil - TIM](https://rewindex.com/company/sinch/incidents/nwjnqrc81rkd.md) | minor | 2023-10-24 00:14 UTC | 2023-10-25 13:36 UTC | 37 h | resolved |
| [Delivery Issue - Malaysia](https://rewindex.com/company/sinch/incidents/3y6dz94sm709.md) | minor | 2023-10-24 04:39 UTC | 2023-10-24 09:19 UTC | 4.7 h | resolved |
| [Delivery issues Egypt - Telecom Egypt.](https://rewindex.com/company/sinch/incidents/sm05yfp9pnc2.md) | minor | 2023-10-24 04:57 UTC | 2023-10-24 06:13 UTC | 1.3 h | resolved |
| [Inbound delivery Issue Sweden](https://rewindex.com/company/sinch/incidents/nqkrm8f1qqmv.md) | minor | 2023-10-24 07:43 UTC | 2023-10-24 14:18 UTC | 6.6 h | resolved |
| [BR Sites degradation](https://rewindex.com/company/sinch/incidents/hp9d6wcxrgqx.md) | minor | 2023-10-24 19:36 UTC | 2023-10-24 20:45 UTC | 1.1 h | resolved |
| [Delivery Issue New Zealand - Vodafone](https://rewindex.com/company/sinch/incidents/tlg60bndprll.md) | minor | 2023-10-24 23:10 UTC | 2023-10-25 00:54 UTC | 1.7 h | resolved |
| [Sinch Maintenance - Sinch Maintenance - SSL Certificate Renewal - 2 November 2023](https://rewindex.com/company/sinch/incidents/hbcg1z3wj8zw.md) | minor | 2023-10-25 14:27 UTC | 2023-10-25 14:49 UTC | 22 min | resolved |
| [Delivery Issue Brazil - TIM](https://rewindex.com/company/sinch/incidents/1cf25jf70vby.md) | minor | 2023-10-25 22:39 UTC | 2023-10-27 23:38 UTC | 2 d | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/wrytgn5sdzch.md) | minor | 2023-10-25 22:39 UTC | 2023-10-27 23:39 UTC | 2 d | resolved |
| [Delivery Issue Sierra Leone - Africell](https://rewindex.com/company/sinch/incidents/zn74hc7ywmgl.md) | minor | 2023-10-25 23:18 UTC | 2023-10-26 16:08 UTC | 17 h | resolved |
| [Delivery Issue Philippines - Globe Telecom](https://rewindex.com/company/sinch/incidents/jhb5hp7pw5qp.md) | minor | 2023-10-26 05:45 UTC | 2023-10-27 00:11 UTC | 18 h | resolved |
| [Delivery Issue France - Legos France](https://rewindex.com/company/sinch/incidents/0vxz0ts7pcdy.md) | minor | 2023-10-26 07:28 UTC | 2023-10-26 18:11 UTC | 11 h | resolved |
| [Delivery Issue France - Orange](https://rewindex.com/company/sinch/incidents/k8fph4xkjqs1.md) | minor | 2023-10-26 14:38 UTC | 2023-10-27 23:15 UTC | 33 h | resolved |
| [Delivery Issue New Zealand - Vodafone](https://rewindex.com/company/sinch/incidents/sr9md85cf4nx.md) | minor | 2023-10-26 22:40 UTC | 2023-10-27 02:00 UTC | 3.3 h | resolved |
| [Delivery Issue Philippines - Globe Telecom](https://rewindex.com/company/sinch/incidents/k25sjt1mj45r.md) | minor | 2023-10-27 02:25 UTC | 2023-10-29 21:15 UTC | 3 d | resolved |
| [Delivery Issue Philippines - Sun Cellular](https://rewindex.com/company/sinch/incidents/8vv9801wnjp0.md) | minor | 2023-10-27 02:36 UTC | 2023-10-27 04:02 UTC | 1.4 h | resolved |
| [Delivery issue France - Bouygues Telecom](https://rewindex.com/company/sinch/incidents/qfnwgzz6vrxm.md) | minor | 2023-10-27 10:21 UTC | 2023-10-27 16:38 UTC | 6.3 h | resolved |
| [Delivery Issue France - SYMA France](https://rewindex.com/company/sinch/incidents/4nrdn6jwqrwl.md) | minor | 2023-10-27 12:11 UTC | 2023-10-27 22:40 UTC | 10 h | resolved |
| [Delivery Issue US - MMS - AT&T](https://rewindex.com/company/sinch/incidents/7f5xhdxmtg1q.md) | minor | 2023-10-27 20:01 UTC | 2023-10-28 08:44 UTC | 13 h | resolved |
| [Di SMS 365, DI MMS 365 (MM7) & DI MMS 365 (MMX)\| Operator Services \| Potential delay in delivery of MO, MT and DLR \| TT\# MNOC-50668](https://rewindex.com/company/sinch/incidents/wj5jl9jr75jt.md) | none | 2023-10-27 20:17 UTC | 2023-10-27 21:02 UTC | 45 min | resolved |
| [Delivery Issue Philippines - Globe Telecom](https://rewindex.com/company/sinch/incidents/q63scb1g2n8x.md) | minor | 2023-10-30 03:18 UTC | 2023-10-30 05:51 UTC | 2.5 h | resolved |
| [Delivery Issue Singapore - Singtel](https://rewindex.com/company/sinch/incidents/59h5z3l2phd0.md) | minor | 2023-10-30 09:57 UTC | 2023-10-30 12:51 UTC | 2.9 h | resolved |
| [Delivery Issue Kenya - Safaricom](https://rewindex.com/company/sinch/incidents/rwt9bc574ldt.md) | minor | 2023-10-30 18:25 UTC | 2023-10-30 19:47 UTC | 1.4 h | resolved |
| [Delivery Issue Iraq - Asia Cell](https://rewindex.com/company/sinch/incidents/bkd3zwpr6qkk.md) | minor | 2023-10-30 22:33 UTC | 2023-10-30 23:43 UTC | 1.2 h | resolved |
| [Delivery Issue France - Orange](https://rewindex.com/company/sinch/incidents/trjl046ptbzq.md) | major | 2023-10-31 10:24 UTC | 2023-11-02 08:11 UTC | 46 h | resolved |
| [Delivery Issue Phillippines](https://rewindex.com/company/sinch/incidents/0czxrgcnr35k.md) | minor | 2023-10-31 12:03 UTC | 2023-11-02 08:18 UTC | 44 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] External Maintenance - AT&T Platform Upgrade](https://rewindex.com/company/sinch/incidents/qsnn9mngz4hx.md) | maintenance | 2023-10-02 07:00 UTC | 2023-10-02 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/x0822kxdcbwp.md) | maintenance | 2023-10-03 04:00 UTC | 2023-10-03 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance - Voice & Video in region: eu-central-1, us-east-1](https://rewindex.com/company/sinch/incidents/5xmn6hsnqcd7.md) | maintenance | 2023-10-03 14:31 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] DI LTE 365 & DI GRX 365 \| Operator Services \| 3rd party Network Maintenance\| Ref Number\#INC000010417378](https://rewindex.com/company/sinch/incidents/x2dfdh54x1wn.md) | maintenance | 2023-10-03 22:01 UTC | 2023-10-04 04:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T Platform Upgrade](https://rewindex.com/company/sinch/incidents/fxp2wjxcj40m.md) | maintenance | 2023-10-04 07:01 UTC | 2023-10-04 08:00 UTC | 59 min | resolved |
| [\[Scheduled\] Scheduled Maintenance - Voice & Video in region: sa-east-1](https://rewindex.com/company/sinch/incidents/ct75ntbtmb9z.md) | maintenance | 2023-10-04 08:00 UTC | 2023-10-04 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance - MMS](https://rewindex.com/company/sinch/incidents/3w09pzr9hgwp.md) | maintenance | 2023-10-04 08:00 UTC | 2023-10-04 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS)\| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10750](https://rewindex.com/company/sinch/incidents/136vlk57tgmq.md) | maintenance | 2023-10-04 08:44 UTC | 2023-10-04 11:56 UTC | 3.2 h | resolved |
| [Sinch Contact Pro Scheduled Maintenance - AF](https://rewindex.com/company/sinch/incidents/vy6yk2rk3r20.md) | maintenance | 2023-10-04 09:24 UTC | 2023-10-13 10:01 UTC | 9 d | resolved |
| [\[Scheduled\] External Maintenance - AT&T Platform Upgrade](https://rewindex.com/company/sinch/incidents/6tk7gb350ydj.md) | maintenance | 2023-10-05 07:00 UTC | 2023-10-05 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance - Scheduled Maintenance - US Shortcode and 10DLC Products](https://rewindex.com/company/sinch/incidents/93l75ks03ktp.md) | maintenance | 2023-10-05 09:01 UTC | 2023-10-05 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Contact Pro - getting ready for Quarterly maintenance](https://rewindex.com/company/sinch/incidents/vf3rb7q57l0k.md) | maintenance | 2023-10-09 06:00 UTC | 2023-10-09 14:01 UTC | 8.0 h | resolved |
| [\[Scheduled\] DI E-MAIL 365 \| Enterprise Messaging \| 3rd party Application Maintenance](https://rewindex.com/company/sinch/incidents/k9qcg380qjrb.md) | maintenance | 2023-10-10 06:00 UTC | 2023-10-10 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance - MMS](https://rewindex.com/company/sinch/incidents/kgmdlpk612qn.md) | maintenance | 2023-10-10 08:00 UTC | 2023-10-10 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T Platform Upgrade](https://rewindex.com/company/sinch/incidents/4hb6g3h35lnt.md) | maintenance | 2023-10-11 05:00 UTC | 2023-10-11 08:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/4by0yktjfl2g.md) | maintenance | 2023-10-11 05:00 UTC | 2023-10-11 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/l6whlxfwlr28.md) | maintenance | 2023-10-11 08:00 UTC | 2023-10-11 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance - MMS](https://rewindex.com/company/sinch/incidents/mr5s0gdf12nd.md) | maintenance | 2023-10-11 08:01 UTC | 2023-10-11 10:02 UTC | 2.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/vtr085b7cs0t.md) | maintenance | 2023-10-11 09:00 UTC | 2023-10-11 10:02 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/1dr0pqmmjb03.md) | maintenance | 2023-10-12 03:01 UTC | 2023-10-12 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-10753](https://rewindex.com/company/sinch/incidents/ysbpsysrbx4l.md) | maintenance | 2023-10-12 06:01 UTC | 2023-10-12 08:30 UTC | 2.5 h | resolved |
| [\[Scheduled\] Sinch Maintenance - Sinch Planned Maintenance - MMS - 12 October 2023](https://rewindex.com/company/sinch/incidents/snh6xx9zsk9y.md) | maintenance | 2023-10-12 09:00 UTC | 2023-10-12 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Customer Portal - Customer Support - Emergency maintenance](https://rewindex.com/company/sinch/incidents/p3d3cgckwnl9.md) | maintenance | 2023-10-14 08:01 UTC | 2023-10-14 16:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] External Maintenance- Sinch customer ticketing portal](https://rewindex.com/company/sinch/incidents/6796wygp11q5.md) | maintenance | 2023-10-14 10:01 UTC | 2023-10-14 16:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] \[Rescheduled \]DI SMS 365 \| Enterprise Messaging \| Message Manager Application Maintenance \| PCR Number\# PCRSDI-10696](https://rewindex.com/company/sinch/incidents/6dbs1jwbn9xh.md) | maintenance | 2023-10-14 18:00 UTC | 2023-10-14 20:30 UTC | 2.5 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T Platform Upgrade](https://rewindex.com/company/sinch/incidents/l2gt8f64r55g.md) | maintenance | 2023-10-16 07:00 UTC | 2023-10-16 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Planned Maintenance - MMS](https://rewindex.com/company/sinch/incidents/cgs099kfkp4v.md) | maintenance | 2023-10-16 08:00 UTC | 2023-10-16 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/027f6h9wx9wb.md) | maintenance | 2023-10-16 15:00 UTC | 2023-10-17 10:00 UTC | 19 h | resolved |
| [\[Scheduled\] External Maintenance - Singapore - M1](https://rewindex.com/company/sinch/incidents/sk2tlm4g9kg9.md) | maintenance | 2023-10-16 18:00 UTC | 2023-10-16 21:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/dvmsrg656p6y.md) | maintenance | 2023-10-17 15:00 UTC | 2023-10-18 10:01 UTC | 19 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T Platform Upgrade](https://rewindex.com/company/sinch/incidents/krsx13m8tj9w.md) | maintenance | 2023-10-18 07:00 UTC | 2023-10-18 08:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-10779](https://rewindex.com/company/sinch/incidents/gpc94mx20t6f.md) | maintenance | 2023-10-18 07:19 UTC | 2023-10-18 07:36 UTC | 17 min | resolved |
| [\[Scheduled\] External Maintenance - AT&T Platform Upgrade](https://rewindex.com/company/sinch/incidents/314pywcmkr5z.md) | maintenance | 2023-10-19 07:00 UTC | 2023-10-19 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/2fw2rn3dksc5.md) | maintenance | 2023-10-19 10:01 UTC | 2023-10-19 14:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Third Party Operator Maintenance \| Reference Number: NA](https://rewindex.com/company/sinch/incidents/zb9f1xty307c.md) | maintenance | 2023-10-19 16:00 UTC | 2023-10-19 21:03 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI Customer Management Portal \|TLS certificate renewal \| \# PCRSDI-10775](https://rewindex.com/company/sinch/incidents/w4s7dr7zjqdf.md) | maintenance | 2023-10-21 18:00 UTC | 2023-10-21 18:23 UTC | 23 min | resolved |
| [\[Scheduled\] DI E-MAIL 365 \| Enterprise Messaging \| Application Maintenance \|\| Ref :: PCRSDI-10730](https://rewindex.com/company/sinch/incidents/ygdyyy0v7kbs.md) | maintenance | 2023-10-21 23:00 UTC | 2023-10-21 23:52 UTC | 52 min | resolved |
| [\[Scheduled\] Scheduled Network Maintenance - US1 site](https://rewindex.com/company/sinch/incidents/2t94ljkvhpx3.md) | maintenance | 2023-10-22 07:00 UTC | 2023-10-22 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-10772](https://rewindex.com/company/sinch/incidents/qrxxqbdzhltr.md) | maintenance | 2023-10-24 06:00 UTC | 2023-10-24 09:25 UTC | 3.4 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-10781](https://rewindex.com/company/sinch/incidents/cdlvx1hck360.md) | maintenance | 2023-10-25 06:00 UTC | 2023-10-25 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/rnb6xtnrltxs.md) | maintenance | 2023-10-25 08:00 UTC | 2023-10-25 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/pdjqnxn3d7gp.md) | maintenance | 2023-10-25 09:00 UTC | 2023-10-25 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Customer Portal Routine Maintenance](https://rewindex.com/company/sinch/incidents/y9h3xzgmj7ft.md) | maintenance | 2023-10-26 05:01 UTC | 2023-10-26 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Legacy US Redhot XML](https://rewindex.com/company/sinch/incidents/l5p5spr9kk57.md) | maintenance | 2023-10-26 09:00 UTC | 2023-10-26 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Contact Pro - UPDATE: getting ready for  Quarterly maintenance](https://rewindex.com/company/sinch/incidents/mc7mffcwttqy.md) | maintenance | 2023-10-27 05:00 UTC | 2023-10-27 13:01 UTC | 8.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance - Sinch Maintenance - SSL Certificate Renewal](https://rewindex.com/company/sinch/incidents/g0d3hdjy07z9.md) | maintenance | 2023-10-27 09:00 UTC | 2023-10-27 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Operator Notification - T-Mobile](https://rewindex.com/company/sinch/incidents/fbcv6xrrf5yv.md) | maintenance | 2023-10-29 04:00 UTC | 2023-10-29 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - CA1 Site](https://rewindex.com/company/sinch/incidents/6jlknxpkcfpq.md) | maintenance | 2023-10-30 07:00 UTC | 2023-10-30 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - AU1 Site](https://rewindex.com/company/sinch/incidents/fw6408rg22v5.md) | maintenance | 2023-10-30 12:00 UTC | 2023-10-30 16:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] \[ANNOUNCEMENT\] Sinch Authentication 365 Services \| End of Life notification of SAP branded FQDNs](https://rewindex.com/company/sinch/incidents/71wftsb1y6w4.md) | maintenance | 2023-10-31 00:01 UTC | 2023-10-31 01:00 UTC | 59 min | resolved |
| [\[Scheduled\] \[ANNOUNCEMENT\] Sinch E-mail 365 Services \| End of Life notification of SAP branded FQDNs](https://rewindex.com/company/sinch/incidents/7j002lfmw5p5.md) | maintenance | 2023-10-31 00:01 UTC | 2023-10-31 00:30 UTC | 29 min | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Legacy EU Redhot XML](https://rewindex.com/company/sinch/incidents/qhrnsx6h8l7d.md) | maintenance | 2023-10-31 00:02 UTC | 2023-10-31 01:00 UTC | 58 min | resolved |
| [\[Scheduled\] \[ANNOUNCEMENT\] - Sinch Digital Interconnect (MMS 365 \| MM7) \| End of Life notification of SAP branded FQDNs](https://rewindex.com/company/sinch/incidents/c3t45fmkn0hp.md) | maintenance | 2023-10-31 00:02 UTC | 2023-10-31 00:30 UTC | 28 min | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number \#PCRSDI-10814](https://rewindex.com/company/sinch/incidents/k4nv3gvt8gz8.md) | maintenance | 2023-10-31 02:00 UTC | 2023-10-31 04:55 UTC | 2.9 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - CA2 Site](https://rewindex.com/company/sinch/incidents/15s980pgq3hg.md) | maintenance | 2023-10-31 07:00 UTC | 2023-10-31 11:02 UTC | 4.0 h | resolved |

## Cite this

Sinch posted 81 status incidents in October 2023 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2023/10
- Citation: Sinch, “Sinch in October 2023” (2023-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2023/10 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in October 2023 (2023-10-01)](https://rewindex.com/company/sinch/2023/10)`


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Canonical: https://rewindex.com/company/sinch/2023/10 · Markdown: https://rewindex.com/company/sinch/2023/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:07:23.359Z