# Sinch in October 2022: incidents, uptime and changes

> Sinch in October 2022: 68 incidents on its status page (2 major or critical), 87.10% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2022/10
Last updated: 2022-11-03T20:47:00Z

- Incidents posted: 68 (major/critical: 2) · Maintenance: 70
- By vendor impact label: major 2, minor 46, none 20
- Uptime (vendor-reported): 87.10% free of major/critical incidents, 27.37% free of any incident; outage time 4.0 days, incident time 22.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2022](https://rewindex.com/company/sinch/2022/09.md) · Next: [November 2022](https://rewindex.com/company/sinch/2022/11.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Numbers API - Provisioning degradation](https://rewindex.com/company/sinch/incidents/wwkyclnr1skm.md) | major | 2022-10-10 21:19 UTC | 2022-10-14 13:29 UTC | 4 d | resolved |
| [Service degradation - Analytics on customer dashboard](https://rewindex.com/company/sinch/incidents/bn2x23fnfnh0.md) | major | 2022-10-18 06:56 UTC | 2022-10-18 14:43 UTC | 7.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery Issue Jersey - Telnet](https://rewindex.com/company/sinch/incidents/qtyl893j8rq0.md) | minor | 2022-10-01 15:19 UTC | 2022-10-02 13:41 UTC | 22 h | resolved |
| [Delivery Issue Pakistan - Ufone](https://rewindex.com/company/sinch/incidents/lxbmk2md8c02.md) | minor | 2022-10-01 18:51 UTC | 2022-10-01 20:34 UTC | 1.7 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-43320](https://rewindex.com/company/sinch/incidents/cbw2nhymh58n.md) | minor | 2022-10-01 19:25 UTC | 2022-10-01 23:40 UTC | 4.3 h | resolved |
| [SDI SMS 365(iSMS) & DI SMS 365 (SMS) \| Operator Services \| Potential delay in delivery of MO, MT and DLR Traffic \| TT\#MNOC-43335](https://rewindex.com/company/sinch/incidents/3zlk3s8whs23.md) | minor | 2022-10-03 07:43 UTC | 2022-10-03 09:57 UTC | 2.2 h | resolved |
| [Service Notification - Dashboard](https://rewindex.com/company/sinch/incidents/pkmvhyf909g8.md) | minor | 2022-10-03 11:16 UTC | 2022-10-04 13:17 UTC | 26 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-43345](https://rewindex.com/company/sinch/incidents/08jy8n2g8w9y.md) | minor | 2022-10-03 16:00 UTC | 2022-10-06 11:49 UTC | 3 d | resolved |
| [Delivery Issue USA - Toll Free Number provider](https://rewindex.com/company/sinch/incidents/xfhwkzxtkpkx.md) | minor | 2022-10-03 18:04 UTC | 2022-10-03 23:57 UTC | 5.9 h | resolved |
| [Delivery Issue Colombia - Claro](https://rewindex.com/company/sinch/incidents/frlmyh3yjxg2.md) | minor | 2022-10-04 07:29 UTC | 2022-10-04 11:36 UTC | 4.1 h | resolved |
| [Delivery Issue USA and Canada - Toll Free Number provider](https://rewindex.com/company/sinch/incidents/qs3ky1t1cd52.md) | minor | 2022-10-04 14:51 UTC | 2022-10-04 15:57 UTC | 1.1 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in receipt of Mobile Acknowledgement (DLRs) \| TT\# MNOC-43401](https://rewindex.com/company/sinch/incidents/d2rcj87nnpxg.md) | none | 2022-10-05 22:11 UTC | 2022-10-05 23:17 UTC | 1.1 h | resolved |
| [Delivery Issue Mexico - Telcel](https://rewindex.com/company/sinch/incidents/sz1l8z9f73l4.md) | minor | 2022-10-06 11:29 UTC | 2022-10-06 13:05 UTC | 1.6 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR traffic towards one of the operator in United States](https://rewindex.com/company/sinch/incidents/lpbywhl6bykj.md) | none | 2022-10-06 13:50 UTC | 2022-10-06 16:46 UTC | 2.9 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-43441](https://rewindex.com/company/sinch/incidents/lqhh1ldmhdlh.md) | minor | 2022-10-06 17:26 UTC | 2022-10-07 03:42 UTC | 10 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-43466](https://rewindex.com/company/sinch/incidents/f8mfcphf8fz5.md) | minor | 2022-10-07 15:39 UTC | 2022-10-08 05:20 UTC | 14 h | resolved |
| [Delivery Issue - United States - Verizon](https://rewindex.com/company/sinch/incidents/72vrqknq11t5.md) | minor | 2022-10-08 09:57 UTC | 2022-10-08 11:09 UTC | 1.2 h | resolved |
| [Delivery Issue - United States - Verizon](https://rewindex.com/company/sinch/incidents/d5q3r0qb6640.md) | minor | 2022-10-08 18:37 UTC | 2022-10-08 20:23 UTC | 1.8 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-43489](https://rewindex.com/company/sinch/incidents/kwjw881ch0jc.md) | none | 2022-10-08 19:45 UTC | 2022-10-09 03:32 UTC | 7.8 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Decline of traffic towards multiple operators in Pakistan](https://rewindex.com/company/sinch/incidents/4x2ql9jwf29p.md) | none | 2022-10-09 11:13 UTC | 2022-10-10 00:41 UTC | 13 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-43500](https://rewindex.com/company/sinch/incidents/5l4y7h6cqvg6.md) | none | 2022-10-09 15:36 UTC | 2022-10-10 03:59 UTC | 12 h | resolved |
| [Delivery Issue Sweden - Telia](https://rewindex.com/company/sinch/incidents/zcf5y1qgqc79.md) | minor | 2022-10-09 22:34 UTC | 2022-10-09 22:48 UTC | 14 min | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-43525](https://rewindex.com/company/sinch/incidents/yfmjbdqn6p30.md) | none | 2022-10-10 18:52 UTC | 2022-10-11 01:21 UTC | 6.5 h | resolved |
| [Delivery Issue Chile - Claro](https://rewindex.com/company/sinch/incidents/67fwf9j01l0w.md) | minor | 2022-10-10 20:45 UTC | 2022-10-11 05:53 UTC | 9.1 h | resolved |
| [Numbers API - Provisioning degradation](https://rewindex.com/company/sinch/incidents/wwkyclnr1skm.md) | major | 2022-10-10 21:19 UTC | 2022-10-14 13:29 UTC | 4 d | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-43545](https://rewindex.com/company/sinch/incidents/tpg0v0g4bht2.md) | minor | 2022-10-11 15:55 UTC | 2022-10-12 04:07 UTC | 12 h | resolved |
| [DI SMS 365 (iSMS) & DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of  MT towards Verizon \| TT\# MNOC-43561](https://rewindex.com/company/sinch/incidents/hxztwy7p37wz.md) | none | 2022-10-12 14:49 UTC | 2022-10-12 14:49 UTC | 0 min | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-43567](https://rewindex.com/company/sinch/incidents/fy7ss8vjdspp.md) | none | 2022-10-12 22:10 UTC | 2022-10-13 03:18 UTC | 5.1 h | resolved |
| [Delivery Issue Bangladesh - GrameenPhone](https://rewindex.com/company/sinch/incidents/dzw16rrd05gl.md) | minor | 2022-10-13 11:03 UTC | 2022-10-13 12:06 UTC | 1.1 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-43589](https://rewindex.com/company/sinch/incidents/lytysxfm2hfg.md) | none | 2022-10-13 15:37 UTC | 2022-10-14 04:19 UTC | 13 h | resolved |
| [Delivery Issue Singapore - Singtel](https://rewindex.com/company/sinch/incidents/7xsqqc0cmxj0.md) | minor | 2022-10-14 07:49 UTC | 2022-10-15 14:18 UTC | 30 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-43611](https://rewindex.com/company/sinch/incidents/75w54mfvmphm.md) | none | 2022-10-14 16:17 UTC | 2022-10-15 03:26 UTC | 11 h | resolved |
| [DI SMS 365 \| Enterprise Messaging & Operator Services \| Potential delay in delivery of MT & DLR Traffic \| TT\# MNOC-43618](https://rewindex.com/company/sinch/incidents/wk22z6pjq7pd.md) | none | 2022-10-14 22:35 UTC | 2022-10-14 22:52 UTC | 17 min | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-2002](https://rewindex.com/company/sinch/incidents/8vtcwhf70ml8.md) | none | 2022-10-15 15:19 UTC | 2022-10-16 08:15 UTC | 17 h | resolved |
| [Delivery Issue Jersey - Telnet](https://rewindex.com/company/sinch/incidents/bpw1644fwkp6.md) | minor | 2022-10-16 09:17 UTC | 2022-10-16 11:07 UTC | 1.8 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-2008](https://rewindex.com/company/sinch/incidents/jvg5nt45vv3t.md) | none | 2022-10-16 16:14 UTC | 2022-10-17 02:15 UTC | 10 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-43663](https://rewindex.com/company/sinch/incidents/gsrq97mpp9wk.md) | minor | 2022-10-17 16:28 UTC | 2022-10-18 02:34 UTC | 10 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential delay in delivery of MT & DLR Traffic \| TT\# MNOC-43661](https://rewindex.com/company/sinch/incidents/5p3s1rtvqj01.md) | minor | 2022-10-17 18:50 UTC | 2022-10-19 11:29 UTC | 41 h | resolved |
| [Service degradation - Analytics on customer dashboard](https://rewindex.com/company/sinch/incidents/bn2x23fnfnh0.md) | major | 2022-10-18 06:56 UTC | 2022-10-18 14:43 UTC | 7.8 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-43697](https://rewindex.com/company/sinch/incidents/3qsgyvchbclv.md) | minor | 2022-10-18 15:33 UTC | 2022-10-19 02:27 UTC | 11 h | resolved |
| [Service degradation - Analytics on customer dashboard](https://rewindex.com/company/sinch/incidents/y42whz5kfdpy.md) | minor | 2022-10-19 06:35 UTC | 2022-10-19 08:06 UTC | 1.5 h | resolved |
| [Delivery issues - Bouygues Telecom](https://rewindex.com/company/sinch/incidents/mm79n8dnl5w7.md) | minor | 2022-10-19 07:03 UTC | 2022-10-21 08:32 UTC | 2 d | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-43731](https://rewindex.com/company/sinch/incidents/jrd0rrnry6hx.md) | none | 2022-10-19 15:36 UTC | 2022-10-20 04:23 UTC | 13 h | resolved |
| [Delivery Issue US - AT&T Mobility](https://rewindex.com/company/sinch/incidents/4wfvxrsnzfsk.md) | minor | 2022-10-19 17:21 UTC | 2022-10-20 20:26 UTC | 27 h | resolved |
| [Delivery issue - Claro Brazil](https://rewindex.com/company/sinch/incidents/yn5xlhdfshsv.md) | minor | 2022-10-20 00:31 UTC | 2022-10-20 12:44 UTC | 12 h | resolved |
| [Delivery Issue - Philippines - Globe](https://rewindex.com/company/sinch/incidents/4ysp84wlhy1z.md) | minor | 2022-10-20 08:28 UTC | 2022-10-20 12:27 UTC | 4.0 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-43756](https://rewindex.com/company/sinch/incidents/n9tpvkcw8hhf.md) | minor | 2022-10-20 15:55 UTC | 2022-10-21 04:19 UTC | 12 h | resolved |
| [Delivery Issue Singapore - Starhub](https://rewindex.com/company/sinch/incidents/p1d48m4ds6xz.md) | minor | 2022-10-21 14:27 UTC | 2022-10-21 20:01 UTC | 5.6 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-43774](https://rewindex.com/company/sinch/incidents/j7m51dw1z145.md) | none | 2022-10-21 16:46 UTC | 2022-10-22 05:26 UTC | 13 h | resolved |
| [Delivery Issue Singapore - StarHub](https://rewindex.com/company/sinch/incidents/v9sz7bxlzkvm.md) | minor | 2022-10-22 02:40 UTC | 2022-10-22 09:28 UTC | 6.8 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-43803](https://rewindex.com/company/sinch/incidents/59yhcr1s7bzz.md) | minor | 2022-10-22 15:42 UTC | 2022-10-23 01:06 UTC | 9.4 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/95dsk751c553.md) | minor | 2022-10-23 04:51 UTC | 2022-10-23 16:37 UTC | 12 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/bmm3ptbr8h3k.md) | minor | 2022-10-24 03:02 UTC | 2022-10-25 05:39 UTC | 27 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-43839](https://rewindex.com/company/sinch/incidents/8mr9yps4h745.md) | none | 2022-10-24 14:52 UTC | 2022-10-25 02:41 UTC | 12 h | resolved |
| [API WhatsApp - Service degradation](https://rewindex.com/company/sinch/incidents/z7twvdnkbvxp.md) | minor | 2022-10-25 09:00 UTC | 2022-10-25 10:56 UTC | 1.9 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO and MT Traffic towards ClearSky(Getlisa) in United States](https://rewindex.com/company/sinch/incidents/sn6pyhrkk3pj.md) | minor | 2022-10-25 09:54 UTC | 2022-10-25 15:17 UTC | 5.4 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-43870](https://rewindex.com/company/sinch/incidents/n80kjx72txcx.md) | minor | 2022-10-25 15:01 UTC | 2022-10-26 07:53 UTC | 17 h | resolved |
| [Delivery Issue USA - US Cellular](https://rewindex.com/company/sinch/incidents/qfbm9m3tj6rj.md) | minor | 2022-10-26 08:00 UTC | 2022-10-26 11:57 UTC | 4.0 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-43899](https://rewindex.com/company/sinch/incidents/72xj4sl34zr4.md) | none | 2022-10-26 17:03 UTC | 2022-10-26 23:37 UTC | 6.6 h | resolved |
| [Delivery Issue Tunisia - Ooredoo](https://rewindex.com/company/sinch/incidents/d7frc4yv0l3l.md) | minor | 2022-10-27 03:31 UTC | 2022-10-27 15:33 UTC | 12 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-43921](https://rewindex.com/company/sinch/incidents/nnk00psg1hht.md) | minor | 2022-10-27 16:25 UTC | 2022-10-28 01:14 UTC | 8.8 h | resolved |
| [\[Digital Interconnect\] Delivery Issue US - Verizon](https://rewindex.com/company/sinch/incidents/lq3pzxlys542.md) | minor | 2022-10-27 20:47 UTC | 2022-11-07 09:52 UTC | 11 d | resolved |
| [Delivery issues - CSTmovel - Sao Tome & Principe](https://rewindex.com/company/sinch/incidents/6mj75fd6wn7s.md) | minor | 2022-10-28 11:14 UTC | 2022-10-28 17:57 UTC | 6.7 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-43943](https://rewindex.com/company/sinch/incidents/qb910z3lftx6.md) | none | 2022-10-28 16:35 UTC | 2022-10-29 01:51 UTC | 9.3 h | resolved |
| [Delivery Issue - US - T-Mobile](https://rewindex.com/company/sinch/incidents/8lytfqk8frv5.md) | minor | 2022-10-28 17:44 UTC | 2022-10-29 00:50 UTC | 7.1 h | resolved |
| [Delivery Issue - US - T-Mobile](https://rewindex.com/company/sinch/incidents/6s6j5swbwk5h.md) | minor | 2022-10-29 15:37 UTC | 2022-10-29 18:30 UTC | 2.9 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-43967](https://rewindex.com/company/sinch/incidents/qf42vwbt2j25.md) | none | 2022-10-29 15:47 UTC | 2022-10-30 02:49 UTC | 11 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-43976](https://rewindex.com/company/sinch/incidents/1t5t4r9c8bjc.md) | none | 2022-10-30 16:13 UTC | 2022-10-31 02:05 UTC | 9.9 h | resolved |
| [Delivery Issue Peru - Telefonica](https://rewindex.com/company/sinch/incidents/69nmgc8n9k79.md) | minor | 2022-10-31 12:45 UTC | 2022-11-01 07:22 UTC | 19 h | resolved |
| [DI MMS 365 – MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-44008](https://rewindex.com/company/sinch/incidents/2fg2q197whp8.md) | minor | 2022-10-31 18:09 UTC | 2022-11-01 01:52 UTC | 7.7 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance towards AT&T in Mexico](https://rewindex.com/company/sinch/incidents/y2334lh62rsw.md) | maintenance | 2022-10-02 05:00 UTC | 2022-10-02 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI SMS 365\| Enterprise Messaging \| 3rd party Network Maintenance towards Multiple Mexico destinations \| Ref Number\# CRQ000000168019](https://rewindex.com/company/sinch/incidents/mq98fdspsxdn.md) | maintenance | 2022-10-02 05:00 UTC | 2022-10-02 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI LTE 365 \| Operator Services \| 3rd party Infrastructure Maintenance \| INC000008606698](https://rewindex.com/company/sinch/incidents/z2c6hc4qnpzt.md) | maintenance | 2022-10-03 01:00 UTC | 2022-10-03 09:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd Party Planned Maintenance - Multiple Telenor networks \| Reference number\# NA](https://rewindex.com/company/sinch/incidents/rp0m3fhq37d1.md) | maintenance | 2022-10-03 21:00 UTC | 2022-10-04 03:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance - EU Redhot XML](https://rewindex.com/company/sinch/incidents/y7g1y9swqyj8.md) | maintenance | 2022-10-04 00:00 UTC | 2022-10-04 02:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance - Mblox US SMPP Gateways](https://rewindex.com/company/sinch/incidents/yhp233rs6cqr.md) | maintenance | 2022-10-04 00:00 UTC | 2022-10-04 01:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance - Mblox EU SMPP Gateways](https://rewindex.com/company/sinch/incidents/2xhlmp2kxwj4.md) | maintenance | 2022-10-04 00:00 UTC | 2022-10-04 01:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365(SMSx) \| Operator Services \| Application Maintenance \| PCR Number-PCRSDI-10092](https://rewindex.com/company/sinch/incidents/qpnnkqyh9y2q.md) | maintenance | 2022-10-04 06:00 UTC | 2022-10-04 07:14 UTC | 1.2 h | resolved |
| [\[Scheduled\] DI SMS 365\| Enterprise Messaging \| 3rd party Network Maintenance from AT&T Mexico \| Ref Number\# CRQ000000170957](https://rewindex.com/company/sinch/incidents/4z9j1m0mzp69.md) | maintenance | 2022-10-05 05:00 UTC | 2022-10-05 10:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/5b3m03lt3z08.md) | maintenance | 2022-10-05 07:00 UTC | 2022-10-05 10:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance - EU Redhot XML](https://rewindex.com/company/sinch/incidents/v1wxzp4jdqyf.md) | maintenance | 2022-10-06 00:00 UTC | 2022-10-06 02:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI E-MAIL 365 \| Enterprise Messaging \| 3rd Party Software Maintenance \| Ref Number\# NA](https://rewindex.com/company/sinch/incidents/gryz0n0wh03l.md) | maintenance | 2022-10-06 06:00 UTC | 2022-10-06 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365(SMSx) \| Operator Services \| Application Maintenance \| PCR Number-PCRSDI-10118](https://rewindex.com/company/sinch/incidents/1mp17h1sqvx6.md) | maintenance | 2022-10-06 06:04 UTC | 2022-10-06 09:00 UTC | 2.9 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd Party Planned Maintenance - Multiple Airtel networks \| Reference number\# NA](https://rewindex.com/company/sinch/incidents/s9jgz2cjvy6d.md) | maintenance | 2022-10-06 18:30 UTC | 2022-10-07 00:30 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI Live Link 365 & DI Authentication 365 \| Enterprise Messaging \| Network Maintenance \| PCR Number \# PCRSDI-10098](https://rewindex.com/company/sinch/incidents/tgt57srrm1xd.md) | maintenance | 2022-10-07 03:00 UTC | 2022-10-07 05:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PCRSDI-10124](https://rewindex.com/company/sinch/incidents/tx4h4glzkvcf.md) | maintenance | 2022-10-08 18:03 UTC | 2022-10-08 18:21 UTC | 18 min | resolved |
| [\[Scheduled\] DI SMS 365 \|Customer Management Portal \| TLS certificate renewal \| Ref Number: PCRSDI-10126](https://rewindex.com/company/sinch/incidents/qb5m8h0r4dfz.md) | maintenance | 2022-10-08 18:03 UTC | 2022-10-08 18:18 UTC | 15 min | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Network Maintenance \| PCR Number\# PCRSDI-10099](https://rewindex.com/company/sinch/incidents/txt24spj5b4l.md) | maintenance | 2022-10-08 18:03 UTC | 2022-10-08 19:12 UTC | 1.1 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance: SSL Certificate Renewal and Installation - EU](https://rewindex.com/company/sinch/incidents/b9h8pf1hh96m.md) | maintenance | 2022-10-10 01:01 UTC | 2022-10-10 03:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance: SSL Certificate Renewal and Installation - US](https://rewindex.com/company/sinch/incidents/zp0v0hqzstdg.md) | maintenance | 2022-10-10 09:00 UTC | 2022-10-10 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance towards one of the operators in Mexico](https://rewindex.com/company/sinch/incidents/z7007q9tfvgr.md) | maintenance | 2022-10-11 05:00 UTC | 2022-10-11 11:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operators in United States \|\| Reference No: NA](https://rewindex.com/company/sinch/incidents/fdn1gbm224zj.md) | maintenance | 2022-10-11 06:30 UTC | 2022-10-11 08:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/kgmtwjyc33bl.md) | maintenance | 2022-10-11 08:00 UTC | 2022-10-11 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-10129](https://rewindex.com/company/sinch/incidents/1mp4k1xcm0lq.md) | maintenance | 2022-10-11 08:00 UTC | 2022-10-11 11:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/246q3rrwktgh.md) | maintenance | 2022-10-11 10:01 UTC | 2022-10-11 11:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance: SSL Certificate Renewal and Installation - smpp-eu3.clxcommunications.com and smpp-eu1.clxcommunications.com](https://rewindex.com/company/sinch/incidents/l156lz6f51tq.md) | maintenance | 2022-10-12 00:00 UTC | 2022-10-12 02:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Live Link Services \| TLS certificate renewal \| Ref Number: PCRSDI-10117](https://rewindex.com/company/sinch/incidents/fx515mvh722y.md) | maintenance | 2022-10-12 01:00 UTC | 2022-10-12 01:32 UTC | 32 min | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/wbjgs5bscmlw.md) | maintenance | 2022-10-12 03:00 UTC | 2022-10-12 10:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| AT&T USA Maintenance \| CHG000007753956](https://rewindex.com/company/sinch/incidents/phdd9289fl8z.md) | maintenance | 2022-10-12 03:00 UTC | 2022-10-12 10:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI SMS 365(SMSx) \| Operator Services \| Application Maintenance \| PCR Number-PCRSDI-10093](https://rewindex.com/company/sinch/incidents/w3n6tk04xl2q.md) | maintenance | 2022-10-12 06:01 UTC | 2022-10-12 07:15 UTC | 1.2 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/yg5rxghskngc.md) | maintenance | 2022-10-12 08:00 UTC | 2022-10-12 09:02 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance: SSL Certificate Renewal and Installation - smpp-us3.clxcommunications.com and smpp-us2.clxcommunications.com](https://rewindex.com/company/sinch/incidents/vpy2h058l5p5.md) | maintenance | 2022-10-12 09:01 UTC | 2022-10-12 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/v82dpv9m50rq.md) | maintenance | 2022-10-12 09:02 UTC | 2022-10-12 10:00 UTC | 58 min | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/950nhqbjqh70.md) | maintenance | 2022-10-13 04:30 UTC | 2022-10-13 11:30 UTC | 7.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/l4tdwhfmbwvm.md) | maintenance | 2022-10-14 05:00 UTC | 2022-10-14 11:02 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd Party Planned Maintenance - Airtel SMS Hub towards all destinations](https://rewindex.com/company/sinch/incidents/10rn82pvcnyr.md) | maintenance | 2022-10-17 18:30 UTC | 2022-10-18 00:30 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI E-Mail 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PCRSDI-10144](https://rewindex.com/company/sinch/incidents/qc32cqltxv03.md) | maintenance | 2022-10-18 02:00 UTC | 2022-10-18 03:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365(SMSx) \| Operator Services \| Application Maintenance \| PCR Number-PCRSDI-10127](https://rewindex.com/company/sinch/incidents/g6fzcm24tjbg.md) | maintenance | 2022-10-18 06:01 UTC | 2022-10-18 08:42 UTC | 2.7 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/1jxfyscqzbmk.md) | maintenance | 2022-10-19 03:00 UTC | 2022-10-19 10:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| AT&T USA Maintenance \| CHG00000\*\*\*\*\*](https://rewindex.com/company/sinch/incidents/sc97qv2b3zq2.md) | maintenance | 2022-10-19 03:00 UTC | 2022-10-19 10:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/2ksg3xbn20nc.md) | maintenance | 2022-10-19 05:00 UTC | 2022-10-19 10:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| Application and System Maintenance \| PCR Number \#PCRSDI-9864](https://rewindex.com/company/sinch/incidents/3m5tkn77f87k.md) | maintenance | 2022-10-19 06:00 UTC | 2022-10-19 06:11 UTC | 11 min | resolved |
| [\[Scheduled\] DI SMS 365(SMSx) \| Operator Services \| Application Maintenance \| PCR Number-PCRSDI-10094](https://rewindex.com/company/sinch/incidents/k22mx81kh2xx.md) | maintenance | 2022-10-19 06:00 UTC | 2022-10-19 06:43 UTC | 43 min | resolved |
| [\[Scheduled\] DI SMS 365(SMSx) \| Operator Services \| Application Maintenance \| PCR Number-PCRSDI-10136](https://rewindex.com/company/sinch/incidents/95j3ncpbyydp.md) | maintenance | 2022-10-19 06:00 UTC | 2022-10-19 08:51 UTC | 2.9 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance: SSL Certificate Renewal and Installation - EU](https://rewindex.com/company/sinch/incidents/0yz14342q1b8.md) | maintenance | 2022-10-20 01:00 UTC | 2022-10-20 03:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd Party Planned Maintenance \| Ref Number\# NA](https://rewindex.com/company/sinch/incidents/wcpdf1wfwpxv.md) | maintenance | 2022-10-20 03:01 UTC | 2022-10-20 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operators in United States \|\| Reference No: \# 2624](https://rewindex.com/company/sinch/incidents/d1clst6r7gzx.md) | maintenance | 2022-10-20 04:01 UTC | 2022-10-20 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365(SMSx) \| Operator Services \| Application Maintenance \| PCR Number-PCRSDI-10128](https://rewindex.com/company/sinch/incidents/0z3lzr916xgy.md) | maintenance | 2022-10-20 06:00 UTC | 2022-10-20 08:53 UTC | 2.9 h | resolved |
| [\[Scheduled\] Emergency maintenance - MMS](https://rewindex.com/company/sinch/incidents/8rkk8gnt16hd.md) | maintenance | 2022-10-21 08:00 UTC | 2022-10-21 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/x2hrkphz92bm.md) | maintenance | 2022-10-23 03:00 UTC | 2022-10-23 07:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI E-MAIL 365 \| Enterprise Messaging \| 3rd party Software Maintenance \| Ref Number\# NA](https://rewindex.com/company/sinch/incidents/kdy5w631c480.md) | maintenance | 2022-10-24 06:00 UTC | 2022-10-24 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI E-MAIL 365 \| Enterprise Messaging \| 3rd party Software Maintenance \| Ref Number\# NA](https://rewindex.com/company/sinch/incidents/7w8mr2w25x02.md) | maintenance | 2022-10-25 06:01 UTC | 2022-10-25 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/l4y7zy558cxv.md) | maintenance | 2022-10-25 08:00 UTC | 2022-10-25 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/4nnr9c3x033n.md) | maintenance | 2022-10-25 10:00 UTC | 2022-10-25 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile US](https://rewindex.com/company/sinch/incidents/yghcyj8rh1fv.md) | maintenance | 2022-10-26 01:00 UTC | 2022-10-26 12:01 UTC | 11 h | resolved |
| [\[Scheduled\] External Maintenance - United States - AT&T](https://rewindex.com/company/sinch/incidents/pqrkx5chlp52.md) | maintenance | 2022-10-26 04:00 UTC | 2022-10-26 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number\# 2627](https://rewindex.com/company/sinch/incidents/5sy009nclcg4.md) | maintenance | 2022-10-26 04:00 UTC | 2022-10-26 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365(SMSx) \| Operator Services \| Application Maintenance \| PCR Number-PCRSDI-10090](https://rewindex.com/company/sinch/incidents/cmnf8vg6dqp5.md) | maintenance | 2022-10-26 06:31 UTC | 2022-10-26 07:35 UTC | 1.1 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Infrastructure Maintenance \| Action needed](https://rewindex.com/company/sinch/incidents/2b86cfdcgttg.md) | maintenance | 2022-10-26 06:59 UTC | 2022-10-26 07:00 UTC | 1 min | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/54g5chyrbvjt.md) | maintenance | 2022-10-26 08:00 UTC | 2022-10-26 09:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/d6svrgkvfn54.md) | maintenance | 2022-10-26 09:01 UTC | 2022-10-26 10:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/xsccj1cwt67g.md) | maintenance | 2022-10-27 03:00 UTC | 2022-10-27 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Customer Portal Routine Maintenance](https://rewindex.com/company/sinch/incidents/7zm05v9b2jbc.md) | maintenance | 2022-10-27 05:00 UTC | 2022-10-27 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - US Cellular - US](https://rewindex.com/company/sinch/incidents/bkkjhx2gjjcx.md) | maintenance | 2022-10-27 05:30 UTC | 2022-10-27 09:00 UTC | 3.5 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operators in United States \|\| Reference No: NA](https://rewindex.com/company/sinch/incidents/t3kkbh5kvzv5.md) | maintenance | 2022-10-27 17:31 UTC | 2022-10-27 21:00 UTC | 3.5 h | resolved |
| [\[Scheduled\] External Maintenance - Singapore - M1](https://rewindex.com/company/sinch/incidents/mvhv37d2mg3g.md) | maintenance | 2022-10-27 18:01 UTC | 2022-10-27 21:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI E-MAIL 365 \| Enterprise Messaging \| 3rd party System Maintenance \| Ref Number\# 1878503](https://rewindex.com/company/sinch/incidents/ny11v3rdyyqj.md) | maintenance | 2022-10-29 09:00 UTC | 2022-10-29 15:00 UTC | 6.0 h | resolved |
| [DI SMS 365 \| Enterprise Messaging & Operator services \| Potential delay in delivery of  MO, MT & DLR traffic towards African countries \| TT\# NA](https://rewindex.com/company/sinch/incidents/gqlgs885sm3v.md) | maintenance | 2022-10-30 19:06 UTC | 2022-11-01 04:03 UTC | 33 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile US](https://rewindex.com/company/sinch/incidents/cwzpr7xj8sm2.md) | maintenance | 2022-10-31 01:01 UTC | 2022-10-31 12:30 UTC | 11 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| AT&T USA Maintenance \| Ref Number: CHG000007878899](https://rewindex.com/company/sinch/incidents/6v4kw9dq25xh.md) | maintenance | 2022-10-31 03:01 UTC | 2022-10-31 11:00 UTC | 8.0 h | resolved |

## Cite this

Sinch posted 68 status incidents in October 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2022/10
- Citation: Sinch, “Sinch in October 2022” (2022-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2022/10 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in October 2022 (2022-10-01)](https://rewindex.com/company/sinch/2022/10)`


---
Canonical: https://rewindex.com/company/sinch/2022/10 · Markdown: https://rewindex.com/company/sinch/2022/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:53:20.606Z